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"The room was good for what we used it for. I was not a fan of the bathroom set up. I was no privacy to the rest of the bathroom, or the suite. Believe the price should have been more affordable. "

"We stayed at the Cancun resort - the family site with the beach The Riviera Maya site is adults only with no beach (yet). I will repeat what others have said; the staff are phenomenal. Attentive to any request. Everyone is professional and works very hard. Service with a smile, and on two occasions I noticed they were utmost polite even when guests were being very rude to them. Rooms, pools, and entire resort very clean. I especially took note of the team that gets up before dawn and works through to the sweltering midday heat to clear any seaweed that washes up on shore - back-breaking work. The food is excellent. The produce and seafood is especially fresh. Of the four restaurants, Beach House is our favourite. Rita's Taco Lounge is a fun alternative for lunch, offering several unique margaritas. For dinner, if not Beach House, we preferred The Latino to Frank's Italian, but both are excellent. I had so many memorable meals, but in the end my favourite was the grilled octopus from The Latino. All the soups at all the restaurants were outstanding. After a week, we had a chance to explore much of the menus, but wish we had one or two more week to taste everything. That said, we left every meal uncomfortably full, having been allowed to order as much as we wanted. If I had asked the staff to roll me out of there, I'm sure they would have obliged. We would 100% return here again, and we recommend this resort to anyone. "

"Amazing staff. The resort was immaculate! Delicious food. "

"Amazing views from the condo we had with the jetted tub. Can’t go wrong if that’s what you’re looking for on this vacation. Food isn’t the good Mexico food. It’s more like they bought the food in America and brought it down. "

"room was spotless, staff were very helpful and courteous, food was great"

"Staff were friendly and helpful, having access to the three different resorts was great, food was fantastic, and weather perfect. "

"excelent services "

"The room was spotless. The staff was so kind. We loved Charlie boy at the beach. He always checked in to make sure we had everything we needed. Small resort and easy to find everything. "

"Clean, friendly and top tier service in privilege club."