8/10
Four Seasons Punta Mita: A Mixed Experience
Our recent stay at Four Seasons Punta Mita left us with mixed feelings. While the resort's beauty and the exceptional staff were highlights, we encountered a few issues that detracted from our overall enjoyment.
The pool area, despite its stunning appearance, presented some challenges. We noticed algae at the bottom of the main swimming pool**, which made the surface slippery and a bit concerning. Additionally, a pronounced sewage smell was noticeable even when we were in the main pool, which was quite bothersome. We also felt the pool area was understaffed, making it difficult to get assistance when needed.
On a very positive note, the staff was truly amazing. Jonathan by the pool and our concierge Patricia deserve special recognition for their outstanding service and attentiveness. Their dedication significantly enhanced our experience.
Lee Dante
2025 年 7 月入住 4 晚