Service was great. Hotel was clean. Food was food.
Robbie
於 2025 年 7 月住了 7 晚
10/10 優異
Gaby
家人同遊
2025 年 7 月 24 日
讚好:整潔度
Más lugares con sombra
Gaby
於 2025 年 7 月住了 4 晚
10/10 優異
Maria del Carmen
家人同遊
2025 年 7 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfekt sted for voksne og barn. Varierende matutvalget og fint sted. Vi har vært her to ganger og kommer gjerne tilbake
Maria del Carmen
於 2025 年 6 月住了 3 晚
8/10 不錯
saul
伴侶同遊
2025 年 7 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gracias
saul
於 2025 年 5 月住了 4 晚
10/10 優異
Kelly
家人同遊
2025 年 7 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was extremely nice and helpful. The facility was clean. The food was excellent.
Kelly
於 2025 年 7 月住了 6 晚
10/10 優異
Juan (Cd. Acuña)
家人同遊, 親子同遊
2025 年 7 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Recomendable para volver a visitar en las siguientes vacacipnes
Juan
於 2025 年 7 月住了 4 晚
8/10 不錯
Tomas Amado De (Sammamish)
親子同遊
2025 年 7 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The royal level was well worth the upgrade.
Tomas Amado De
於 2025 年 7 月住了 6 晚
4/10 欠佳
Ishu
2025 年 7 月 22 日
不滿:整潔度、設施服務和住宿狀況
Our room was smelling like sewer. We told the front desk staff and nothing was done. Had to ask again. They changed our room but we had to sit in the lobby for 3 hours for a new room. The food choices are limited. The buffet has same item for bfast and lunch everyday.
Ishu
於 2025 年 7 月住了 3 晚
8/10 不錯
Sheila Ilse
家人同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place! Food and drinks were good! It was and clean and staff was nice. Wish there were more than two pools as one charges extra to access it
Sheila Ilse
於 2025 年 7 月住了 6 晚
10/10 優異
Maria Concetta
2025 年 7 月 20 日
讚好:整潔度、職員與服務和住宿狀況
We loved everything about this property. The staff was very friendly and very accommodating. The shows were great and the food was very good. We couldn’t get over the views and the long walks on the beach. We have been raving about this property to our friends and we definitely plan on coming back. Thank you.
Maria Concetta
於 2025 年 7 月住了 5 晚
10/10 優異
Nayeli
親子同遊
2025 年 7 月 18 日
讚好:設施服務
Muy buen servicio
Nayeli
於 2025 年 7 月住了 7 晚
10/10 優異
Mayumi
家人同遊
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
食事が美味しい。
Mayumi
於 2025 年 7 月住了 3 晚
10/10 優異
Armando
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good experience
Armando
於 2025 年 6 月住了 4 晚
10/10 優異
Janelly
家人同遊
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing food and service! The hotel is great!
Janelly
於 2025 年 6 月住了 5 晚
2/10 很差
Janeth Leija
2025 年 7 月 16 日
The only con was
Janeth Leija
於 2025 年 6 月住了 5 晚
10/10 優異
Tamara (Fresno)
家人同遊
2025 年 7 月 16 日
讚好:整潔度和設施服務
Very nice , clean , wonderful place
Tamara
於 2025 年 7 月住了 13 晚
10/10 優異
Reshma
家人同遊
2025 年 7 月 16 日
讚好:整潔度、設施服務和住宿狀況
We had a fabulous time at this resort!
Here are some things we loved:
The Staff are very hardworking, friendly and helpful.
The food selections at the main buffet are great (there will always be something for everyone so you're definitely not going hungry). They have different themes every night
The rooms and property in general are very well maintained and super clean.
The daytime entertainment team was great. A special mention to Danny (she was great with Teens).
The Japanese restaurant - Tokyo - was our highlight. Special mention to Ismail (the Tepanyaki/Hibachi Chef) for his excellent interactive skills :-)
Nightly shows were great and a lot of good effort from performers was evident
The resort is a good size so getting around (with kids and seniors) was easy with everything within close proximity
The beach is gorgeous and clean (no sargassum)
It was easy to get a taxi/uber
The Paradise village shopping plaza is right across the street with many essentials (Pharmacy, food market, Excursions, Souvenirs)
The bar tenders were quick and knowledgeable with drinks
Some things we felt needed some improvement:
The Minibar in the rooms were well stocked daily. However, some days we needed to remind them to do this. The chips, beer and pop can selections were great, but the peanuts were stale.
Not enough umbrellas/shed in the pool area which is hard on hot days, and we found people hoarding/engaging spots for hours and not actually showing up.
Overall great place to go
Reshma
於 2025 年 7 月住了 9 晚
6/10 一般
Rebeca (West Covina)
伴侶同遊
2025 年 7 月 15 日
讚好:整潔度
The property was clean and most of the staff was helpful. We were only allowed to eat in the buffet because my husband did not pack a pair of dress pants which were required which is funny because the resort as a whole is maybe a 3 star definitely not 5 star as they were trying to make it seem. The all inclusive drinks were all served in plastic cups! Beer was only on tap. Not what I’m used to from an all inclusive for sure. Definitely would not stay here again.
Rebeca
於 2025 年 6 月住了 3 晚
8/10 不錯
Erick
家人同遊, 伴侶同遊, 多人同遊
2025 年 7 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
o
Erick
於 2025 年 7 月住了 6 晚
10/10 優異
Mayra
親子同遊
2025 年 7 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the bars called Olas
Mayra
於 2025 年 7 月住了 7 晚
10/10 優異
Eduardo
2025 年 7 月 13 日
Cool
Eduardo
於 2025 年 7 月住了 1 晚
10/10 優異
Carlos Rodolfo
伴侶同遊
2025 年 7 月 12 日
讚好:整潔度、設施服務和住宿狀況
Fue una muy grata experiencia en todas las áreas. Solo quizás unas recomendaciones:
1. que los shows nocturnos durarán más o que hubiera actividades más tarde. Por ejemplo un lugar donde escuchar música y bailar, aunque ya no hubiera personal.
2. Que hubiera un restaurante de snacks cerca de la alberca para poder ingerirlos en los camastros, ya que no permiten sacar alimentos de los restaurantes, los helados sería buena idea.
3. Nos hemos hospedado en varios hoteles de Barceló en diferentes estados y nunca nos habían limitado en los restaurantes con reservación, dependiendo de las noches de hospedaje es la cantidad de restaurantes que se pueden visitar. Considero que deberían ser todos sin importar los días de hospedaje.
Todo el personal muy amable y cordial. En especial a Jordi del equipo de entretenimiento quien fue muy atento en todo momento. Así también al señor Sócrates, mesero del bar de la alberca, siempre con buena actitud y atento al servicio.
Carlos Rodolfo
於 2025 年 7 月住了 5 晚
10/10 優異
Maria Graciela Mendoza
家人同遊
2025 年 7 月 11 日
讚好:整潔度、設施服務和住宿狀況
The people were very nice and helpful all of them
Maria Graciela Mendoza
於 2025 年 7 月住了 6 晚
10/10 優異
Jackson
家人同遊
2025 年 7 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our stay here. The staff was excellent which made the whole stay. The buffet was decent, not amazing but not much else you can expect for all inclusive buffet food. Drinks were great and they had activities to participate in everyday. They take very good care of you here!
Jackson
於 2025 年 7 月住了 5 晚
6/10 一般
Monica
親子同遊
2025 年 7 月 9 日
讚好:整潔度和住宿狀況
不滿:設施服務
We recently returned to this resort for a second stay after having a great experience the first time. Unfortunately, this visit didn’t live up to our expectations. Two of the restaurants were closed, and the overall service wasn’t as attentive. It was disappointing, especially since our first trip here was so enjoyable. Hoping these issues are addressed, as the resort does have potential.