I have stayed in many high end resorts internationally and I have never experienced such a high level of customer-focused service. Every waiter, bartender, pool attendant and bell person was laser focused on guest satisfaction. My personal cuates team tended to our every need in a timely and courteous manner. The property and suites were gorgeous and immaculate. The restaurants were amazing. This is the premier resort in Punta de Mita.
Lawrence
2025 年 2 月入住 7 晚
10/10 超赞
Alex
团体旅客
2025 年 2 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The best hotel, best service, the best staff, the best accommodations, the best pools. Simply the best!!! We will be back!!!
Alex
2025 年 2 月入住 7 晚
10/10 超赞
Corinne
2025 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Corinne
2025 年 1 月入住 3 晚
10/10 超赞
Corinne
2025 年 1 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Corinne
2025 年 1 月入住 2 晚
10/10 超赞
Bahman
与家人出行
2025 年 1 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved it everyone were nice and polite sorry forgot the names but restaurant hosts and pool bar guts and girls were super nice thank you we will see you soon
Tony Frida Kayvon
Bahman
2024 年 11 月入住 4 晚
8/10 还可以
Kunal
与配偶出行
2025 年 1 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely amazing property with gorgeous views of the Bahia de Banderas. Great rooms, great pools for adults and kids, wonderful private beach. Limited dining options on property (only 2 restaurants) and limited options off property where you need transportation which is costly when arranged from the hotel. Also, no actual front desk, have to text team for anything which works but can be annoying when you just want a quick key if you forget it in the room.
Kunal
2025 年 1 月入住 4 晚
10/10 超赞
Hugo
2025 年 1 月 5 日
Hugo
2024 年 12 月入住 6 晚
10/10 超赞
Eduardo
2024 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Extraordinario!!!
Excelente todo y gran disposicion de todo el personal para resolver lo que fuera!!!!
Eduardo
2024 年 11 月入住 3 晚
10/10 超赞
Ivan
与配偶出行
2024 年 9 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Una hermosa experiencia super recomendado
Ivan
2024 年 9 月入住 3 晚
10/10 超赞
tuan,san jose
与家人出行
2024 年 8 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The best service
tuan
2024 年 8 月入住 3 晚
10/10 超赞
Carlos,Laredo
与配偶出行
2024 年 6 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place us amazing, rooms amazing and all the staff very nice and humble. The spa facility is nice but different. Just two restaurant but the food very good.
Carlos
2024 年 6 月入住 2 晚
10/10 超赞
Iván de Jesús
与家人出行, 带宠物出行
2024 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was impressed with the amazing service and the staff they are super nice Their hotel is so beautiful.
Iván de Jesús
2024 年 5 月入住 3 晚
10/10 超赞
Celeste
2024 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
We hated to leave. Every detail was just perfection.
Celeste
2024 年 4 月入住 2 晚
10/10 超赞
Elan
2024 年 4 月 25 日
Elan
2024 年 4 月入住 4 晚
10/10 超赞
Alejandro
2024 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Alejandro
2024 年 2 月入住 4 晚
10/10 超赞
roger
2024 年 1 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
roger
2024 年 1 月入住 8 晚
6/10 一般
Bruno
2023 年 12 月 27 日
满意:清洁度、住宿条件和设施、客房舒适度
5 stars with misses!
There is no in room coffee machine, they brought coffee once a day and the rest of the time is room service. No reception area, the Buddy system is not effective. Would have been nice to receive treats on a daily basis instead of just on the first day. Spa was fabulous, we loved the jacuzzi.
Bruno
2023 年 12 月入住 3 晚
10/10 超赞
RUTH SARAI
2023 年 8 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Inigualable belleza
Con mirada chispeante, sonrisa sincera y una cordialidad impresionante asì fuè la càlida bienvenida que recibimos en ese Increìble, apasionante, majestuoso y bello lugar.
Sin duda el mejor de los lugares para un merecido descanso y la armonìa , no sòlo encada habitaciòn y restaurante del lugar , tambièn la belleza de sus caminos logrando conquistar la caprichosa naturaleza y esa encantadora playa que me dejò sin aliento mientras presenciaba un magnìfico atardecer.
Una encantadora belleza asì resumirìa la experiencia de èste inigualable hotel.
Sin lugar a duda repetirè la experiencia !
Felicidades todos logran hacer un Equipo Ganador..!!
RUTH SARAI
2023 年 8 月入住 3 晚
10/10 超赞
menachem m
2023 年 8 月 12 日
menachem m
2023 年 8 月入住 3 晚
10/10 超赞
MD
2023 年 8 月 8 日
MD
2023 年 7 月入住 5 晚
10/10 超赞
mahdees
2023 年 5 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Amazing
mahdees
2023 年 5 月入住 3 晚
6/10 一般
Fay,Manhattan Beach
2023 年 5 月 16 日
满意:住宿条件和设施,清洁度
I will start by saying that my friends and I were excited to try the new hotel. We typically stay at the Four Seasons or St. Regis when we vacation to Punta Mita once a year but love the Auberge properties because of the service and the beautifully designed properties. The property is beautiful, I would even say stunning but the staff and service is lacking the Auberge touch. I assume the property was a five star resort but it felt more like a 3.5 or 4. Our concierge that was assigned to us lacked in customer service and checking in with us, the pool service was slow, the food options are limited and aside from the bartenders, the staff is not friendly and helpful. In addition, they had a conference coming in that bought out the resort so there was a huge push to get everyone out of the resort on our last day. Not only did we feel the lack of service, friendliness but rushed. With other upscale resorts down the street such as Four Seasons and St. Regis, you would think the hotel would try to set themselves apart.