Castrignano del Capo Punta Ristola Hotels

"Lovely hotel. Very friendly and helpful staff Thanks for all your help, Eduardo."

"Roberto, is the owner and he is extremely nice. The place is extremely clean and like pictures for the most part. They let me have a few minutes extra for checkout since I’m still trying to adjust to time change … he was extremely helpful in figuring out where to go in town. Except for the restaurants that he recommended for me. I gave amenities a 4 star because bathroom was across the hall and if the place was busy, There would be somebody in the same hall as me and my bathroom is wide open. Even though they have private bathroom and smaller room. It was still just uncomfortable if it was busy season and you’re used to your privacy, especially for the bathroom. I went in down season. I will never do that again in that region. I was extremely hungry the whole time. All the restaurant owners in that area denied service to me because I’m American I swear. The restaurant owners in the area are extremely rude. Besides that one café something with an M definitely go see that. Only place that would actually serve me as an American. I was extremely disappointed that I couldn’t have pasta. It was my first full day and I was looking forward to having a nice Italian meal. Unfortunately, I was met with rude restaurant owners that told me they closed at 1900 and it was 1700 hour. Make it make sense I know. The other restaurant that he recommended to me that was open said that there’s chef was not in. Again, I felt like it was because I was American and spoke English and they didn’t"

"The staff at the hotel are very kind and helpful. We appreciated being upgraded to a higher floor with balcony. The service was excellent, the property grounds are large and peaceful. Our breakfast was bountiful and we were offered more than we could possibly eat. Our sincere gratitude to the hotel staff. "

"The villa met our expectations and was clean, however found the villa too far out of main town for supermarkets and shop. Had to rely on tourist transportation to take us back. Poor check in. Had to call agent as no communications was received. Received email from concierge but no communications. Agent was waiting on our arrival but the check in was rushed as she had others to attend therefore all was not explained in details. We had asked for 3 x twin rooms as single ladies. ended up sharing 2 DB. Was not informed of having no cleaning products available. no soap in bathrooms, dishwashing tablets and 1 tea towel provided. No toilet paper. Had drainage problem in 1 bathroom and was told the plumber would arrive next day which did not happen. Elevator broke down and was also informed that technician would arrive but again failed to have it fixed for the final 4 days we were there. had to carry luggage down the outside stairs. Although the villa was beautiful and the pool area adequate the things that we experienced put a negative feel about renting the villa which was not cheap. We feel we did not value for our money"