Punta Santiago Hotel with Pool

"Pretty hotel and grounds, but LOUD. The voices and music just reverberate due to all the hard surfaces. Our room had the noisiest neighbors. One side allowed their screaming kids out on the balcony at 7AM each day waking us up. They would yell “Hi” down to the workers below. The other side had a family reunion every morning at 7:45 with LOUD voices. The hotel should have an adult-only side. The restaurants were very good, but pricey. The pool cabana price was grossly misrepresented to my friend. And the pools were cold. The beach was amazing and had complimentary chairs and umbrella. The Rain forest is so close. I recommend going more than once and take bug spray. It’s beautiful. The rooms included a small refrigerator, and the shower and bed were great! We saw a cabaret show at The Vault. It was good, but the drinks and appetizers were way too expensive. My husband played golf 4 times and liked it. My friend had a massage and said it was wonderful, but they kept trying to upsell her on add-ons. The resort fees were over $100 day and parking was $25 day. Would I go back? Maybe. It is very nice, but I felt a little too expensive for the value, but it’s also one of the best places to stay in PR. Just know you’ll pay for it. "

"We were pleasantly surprised to find it had a roof top terrace, as well as an upper game room. The grounds were pretty, pools were very nice and one was even heated. Appreciated the private beach. "

"Always a great time. This was our 2nd time there. I would only suggest more activities on the resort for guest to enjoy. Morning aquatics, dance, kareoke, etc.. but we enjoyed the property"

"We stayed at the Hyatt Regency Grand Reserve for our honeymoon and we cannot say enough positive things about it!! We had an Oceanside room. It was spotless clean. The staff was SO friendly — especially the bellboys who drive you around the resort. Food was fantastic. We would absolutely stay here again!! "

"They were welcoming and helpful with any questions you had and the staff would go out of their way to make your stay enjoyable. "

"The greatest "