Very clean building top to bottom. Comfortable & clean beds with privacy curtains (pod-esque type bunks which felt very well built and sturdy, not all rickety and noisy, help dampen room noise from other roommates at night)
Very friendly and helpful staff, and easy to locate at any time.
A lot of showers available (separate from the rooms which is always nice)
Included lunch-box style breakfast has lots of options to choose from.
The building location is absolutely fantastic, close to many of the popular sites to visit, also on the same street as a variety of bars and restaurants.
The amount of in house amenities is crazy (pool table room, theatre room, laundry, large kitchen with ample seating, library with an overhead chill area, lazy forest with hammocks, etc)
Honestly one of the best hostels I've stayed at in all of my travels and the price is unbeatable! I wish far more hostels in Canada were this great of an experience and price point.
Will definitely stay again if I make it back to Quebec City.