Copthorne Hotel and Resort Queenstown Lakefront
4.0 star property

Eco-certified Queenstown hotel in Queenstown City Centre with business centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Copthorne Hotel and Resort Queenstown Lakefront

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

Exterior
Bar (on property)
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Daily buffet breakfast (NZD 35 per person)

Overview of Copthorne Hotel and Resort Queenstown Lakefront

Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is HK$958
Price available on 2024/05/12

Check out the area

Map
27 Frankton Road, Queenstown, 9300
  • Popular LocationQueenstown Gardens3 min walk
  • Popular LocationKiwi and Birdlife Park14 min walk
  • Popular LocationSkyline Queenstown15 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)7 min drive
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Room options

Superior Lakeview 2 Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Hairdryer
  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Separate bedroom
  • 592 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Superior King

Highlights

Heating
Connecting rooms available
Fridge
TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Superior 2 Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
Hairdryer
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

Superior Lakeview King

Highlights

Heating
Connecting rooms available
Fridge
TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Queenstown

Copthorne Hotel and Resort Queenstown Lakefront is located in Queenstown City Centre, a neighbourhood in Queenstown, and is near the airport and near the beach. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's attractions include Queenstown Gardens and Queenstown Ice Arena. Cookie Time and Underwater Observatory are also worth visiting. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.

What's nearby

  • Queenstown Gardens - 3 min walk
  • Queenstown Mall - 6 min walk
  • Skycity Queenstown Casino - 9 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Queenstown - 15 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • The World Bar - 6 min walk
  • McDonald's - 7 min walk
  • Kfc - 7 min walk
  • Starbucks - 7 min walk
  • Cookie Time - 7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale eco-certified hotel located in Queenstown City Centre
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A lift, a front desk safe and multilingual staff
  • Tour/ticket information, smoke-free property and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, fridges and heating

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (NZD 15 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: NZD 35 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Impressions Restaurant

Things to do

  • Bike parking
  • A hot tub

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1894 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.50 for children
  • Covered self-parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Queenstown Lakefront
Copthorne Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 12 May 2024 start from HK$958.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self-parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Checkout is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 390 out of 1002 reviews" "
Rating 8 - Good. 402 out of 1002 reviews" "
Rating 6 - Okay. 142 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Donelle

Liked: Cleanliness
Nice views of the lake and a handy location, but hotel was tired and did not impress as expected. No outdoor furniture to enjoy balcony, no Netflix or Sky in room.
Stayed 2 nights in Apr 2024

8/10 Good

Prakash

Travelled with group
Liked: Cleanliness, amenities
.
Stayed 4 nights in Apr 2024

10/10 Excellent

REUBEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of lake & mountains. King bed was very comfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel and a clean place to stay. The layout of the hotel is confusing and the front desk does not do a very good job explaining how to get around.
Stayed 2 nights in Mar 2024

6/10 Okay

Julie

Stayed 3 nights in Apr 2024

4/10 Poor

Li

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Julie

Liked: Staff & service
Good enough for the price - not far from the city centre but more attention needs to be paid to cleaning.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights and it was a perfect location for us. It is about a 5 minute walk from downtown Queenstown and the walk into the town is along a beautiful walking path that leads right to the lake. Upon checkin we were given a plethora of great information, how to park (we paid the extra $15 a night for garage access that you can come and go from as much as you like otherwise you can play the game of free street parking) and a bellman met us in the parking garage to show us to our room because the property is sprawling and quite large and can be hard to find your way at times. The room was big enough for us not to feel cramped for our 3 nights. We have a stunning view right outside on the ground level of mountains and the lake. One of our favorite spots to end the night was the restaurant/lounge up top that showed more beautiful views. The food was good, gave enough choices and the bar was easy. The staff was incredibly lovely and accommodating! Would certainly stay here again.

10/10 Excellent

Natarajan

Travelled with partner
Liked: Amenities
Excellent location as a tourist with spacious suite with lake views and walking distance to all attractions and 20 minutes to airport !!
Stayed 2 nights in Mar 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lake
Stayed 3 nights in Mar 2024