The Waterfront sits in Queenstown City Centre, offering modern comforts that include free WiFi and dry cleaning/laundry services. Travelers can head to nearby Skyline Queenstown or simply explore the surrounding area on foot—a feature previous guests particularly appreciate.
Located in Queenstown City Centre, a neighbourhood in Queenstown, The Waterfront is in the mountains and on a lake. Williams Cottage and St Josephs Parish are local landmarks, and some of the area's attractions include Underwater Observatory and CaddyShack City Mini Golf. Cookie Time and Kiwi and Birdlife Park are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Queenstown travel guide
Along with dry cleaning, this smoke-free aparthotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Each apartment boasts a fireplace and offers free WiFi and a balcony. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences, such as a microwave and a coffee/tea maker.
The Waterfront offers 20 accommodations with fireplaces and coffee/tea makers. Rooms open to balconies. Televisions come with satellite channels.
Bathrooms include complimentary toiletries and hairdryers. This Queenstown aparthotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Iron/ironing board
Limited-hour front desk
Luggage storage
Tour and ticket assistance
Location highlights
In the mountains
Near the bay
On a lake
Things to do
Ski storage
Fishing nearby
Hiking/biking trails nearby
Horseback riding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
1 building
20 units
5 floors
Built in 1996
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 20
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The property charges 3 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 50.0 per day.
Cots (infant beds) are available for NZD 20.0 per day
Payment types at the property
Important information
Optional extras
Crib (infant bed) fee: NZD 20.0 per day
Rollaway bed fee: NZD 50.0 per day
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Waterfront Hotel Queenstown
Waterfront Queenstown
The Waterfront Aparthotel
The Waterfront Queenstown
The Waterfront Aparthotel Queenstown
Frequently asked questions
Is The Waterfront pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Waterfront?
Self-parking is free at this property.
What time is check-in at The Waterfront?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at The Waterfront?
Checkout is at 10 AM.
Where is The Waterfront located?
Located in Queenstown City Centre, this aparthotel is steps away from Lake Wakatipu, SKYCITY Wharf Casino and Steamer Wharf. Creative Queenstown Arts & Crafts Market and Fear Factory Queenstown are also within 5 minutes.
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Reviews
The Waterfront Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.6
Location
8.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 198 out of 360 reviews
10 - Excellent
198
Rating 8 - Good. 133 out of 360 reviews
8 - Good
133
Rating 6 - Okay. 19 out of 360 reviews
6 - Okay
19
Rating 4 - Poor. 6 out of 360 reviews
4 - Poor
6
Rating 2 - Terrible. 4 out of 360 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Mansoor
1 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great view and access to amenities.
Scott
Stayed 6 nights in Jul 2025
10/10 Excellent
Naomi Veronica
11 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
Fabulous spot a stone's throw from the heart of Queenstown. Absolutely beautiful views.
There's an elevator, so no stairs or hills to have to drag your bags up.
Parking is a little tight but plenty of spaces available.
Naomi Veronica
Stayed 4 nights in Nov 2025
10/10 Excellent
Rhodri
26 Sept 2025
Liked: Cleanliness, room comfort, communication
Very centrally located with excellent views over the lake. Easy walking distance to all major downtown Queenstown destinations. On site parking a real bonus. Photos from our apartment (Rm12)
Rhodri
Stayed 4 nights in Sep 2025
10/10 Excellent
lisa
21 Sept 2025
Liked: Cleanliness, room comfort, communication
Great location within walking distance to downtown. Beautiful view of the mountains with plenty of room for two couples to be very comfortable. Laundry facilities available on bottom floor and plenty of parking space.
lisa
Stayed 3 nights in Sep 2025
10/10 Excellent
Hazem
9 May 2025
Liked: Cleanliness, room comfort, communication
Amazing stay
Amazing location and very nice property, in the heart of the city within walking distance of the shopping area and pretty much all other attractions in Queenstown, room was spotless and beds were super comfy, great stay overall, will be back
Hazem
Stayed 3 nights in Apr 2025
10/10 Excellent
Derek
31 Aug 2025
Liked: Cleanliness, room comfort, communication
convenient hotel, walking distance to everything
Fabulous location. It’s on a noisy road (at times), but that’s to be expected for the convenient location. Our apartment was nice, comfy and had good amenities.
Derek
Stayed 3 nights in Aug 2025
10/10 Excellent
Bruce
20 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
So perfect for getting into town for dinner, shopping etc
Bruce
Stayed 1 night in Feb 2025
8/10 Good
Andrew
16 Mar 2024
Liked: Cleanliness, amenities, communication
Great location, reasonable value for money
Andrew
Stayed 2 nights in Mar 2024
10/10 Excellent
Laura
19 May 2024
Great location, very comfortable, helpful staff and very clean. An ideal place to stay in Queenstown.
Laura
Stayed 6 nights in May 2024
10/10 Excellent
Kirsty
21 Feb 2024
Liked: Cleanliness, room comfort, communication
Amazing views; great location
Kirsty
Stayed 4 nights in Feb 2024
10/10 Excellent
Alan
3 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent rooms with full kitchen. Beautiful lake view. In city center really close to wharf for dining and activities.
Alan
Stayed 3 nights in Mar 2025
10/10 Excellent
Lillian
14 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location and gorgeous view!
Lillian
Stayed 4 nights in Jan 2024
10/10 Excellent
Catherine
1 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful views of the lake and easy to walk around Queenstown.
Catherine
Stayed 5 nights in Jul 2023
10/10 Excellent
David
24 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property to start our NZ journey! Very close to everything as well. We basically parked and then walked everywhere!
David
Stayed 3 nights in Mar 2025
10/10 Excellent
Donna G
25 Feb 2025
Liked: Cleanliness, room comfort, communication
Amazing views
We had room #3A which was the top floor with a large balcony, incredible views of the lake and The Remarkable’s mountain range. We loved Queenstown, great town with lots to do and see. The hotel was super convenient and nicely stocked with everything you need. We had great happy hours on the patio:deck.
Donna G
Stayed 3 nights in Feb 2025
10/10 Excellent
John
10 May 2025
Liked: Cleanliness, room comfort, communication
Customer Service
Great location. Appreciated the early check in.
John
Stayed 2 nights in May 2025
10/10 Excellent
Ash
27 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing views. Excellent hotel staff that go out of there way to make your stay absolutely perfect.
Ash
Stayed 2 nights in Sep 2023
10/10 Excellent
Sonja
28 Jul 2024
Liked: Cleanliness, room comfort, communication
Highly recommend
Great location and tidy comfortable units
Sonja
Stayed 2 nights in Jul 2024
10/10 Excellent
Andrew
9 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing views. Location to shops and restaurants. Clean and tidy
Andrew
Stayed 3 nights in Oct 2024
10/10 Excellent
Jacqueline
26 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location right in town on water. Nice staff was accommodating with early check in. Loved view from 4th floor apartment. Spacious, clean and well equipped. Staff was helpful with transport instructions.
Jacqueline
Stayed 3 nights in Feb 2025
10/10 Excellent
Stephen
16 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it. This is our second stay at The Waterfront, Queenstown and it definitely won’t be our last. Great accommodation, great location and an AMAZING view.
Stephen
Stayed 2 nights in Mar 2024
10/10 Excellent
Amber
28 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location, views & size of the property were impeccably convenient. Will recommend this to all in my circle for hands down convenience & ease.
Amber
Stayed 5 nights in Apr 2024
8/10 Good
Pui
27 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, very convenient to walk to town centre. It would be nice if there are additional basic items such as salad bowl, non-stick pan and a bottle of diswashing liquid. Otherwise, it is a very nice apartment with good laundry facility.
Pui
Stayed 13 nights in Dec 2024
8/10 Good
Mayank
12 Apr 2025
Liked: Cleanliness
Disliked: Amenities, communication
The property is beautifully located. However, the staff is non responsive. Despite my daily requests to add shampoo (my only request during the stay), it was not provided. The shampoo bottles stayed empty until the end.