Tiburon Railroad Ferry Depot Museum Hotels

"Our stay was extremely frustrating from the moment we arrived. There were far too many stairs and level changes to navigate in order to reach the room, and very little assistance was offered to my wife and me. We were told to “take the elevator, and it’s only a few steps to your room,” but that was completely inaccurate. In reality, we had to navigate what felt like five different flights of stairs — going down and back up multiple staircases — all while carrying two large suitcases. To make matters worse, the room keys did not work on three separate occasions, forcing us to repeatedly make the long trip back down to the lobby to have them reprogrammed. The entire experience was exhausting, inconvenient, and far below expectations."

"They charged me a hold on my card and I didn’t even stay there"

"The AC did not work in our unit"

"In an attempt to make the hotel more popular, it seems the owners re-designed the exterior, the attached shops (Zephyr Walk) and the lobby to make it cool and modern, without maintaining the rooms at all. There is a surprise resort fee, which apparently can range from $30 a night to $45 a night - to cover “amenities”. I’ve stayed at, at least a half dozen other hotels that don’t charge $35 a night per room to light a couple fire pits. Just work it into the room price and stop surprising people. As soon as we checked in, we grabbed our bags and headed to our room, only to immediately get kicked out by housekeeping. They were in our room and just kept saying “just a minute” while we stood in the hallway with our luggage. Considering the hotel also does not allow you to use the bathroom in the lobby until you check in, and we had just driven for 3 hours, we were very uncomfortable. There were strange outlets cut into the side of the nightstand that didn’t seem safe. "

"Everything you need here- Market for coffee, sandwiches, drinks. A bar for wine, beer, and spirits. Pool, fitness, free breakfast. Clean rooms, great staff, and perfect location."

"Great stay"

"I loved everything except the bartender. She so obviously does not like her job."

"Loved the place and its location. Parking is a challenge in Sausalito. Staff was great, the bed was ok."

"From the outside you can tell the hotel had not been updated. The place just looked old and could have used a coat of paint. The interior was very modest and also needed some TLC. I spotted insects multiple times during my two night stay and one cockroach on my last day. Yuck! A lamp on the dresser near the bed would have been nice. The staff was nice enough to provide me extra towels. Good enough for me, but would have been embarrassed had I brought my wife here. Conveniently located to gas stations."