I tried to contact the staff at 10 o'clock, but no one answered. Even when I called 500, no one answered. It's really terrible!!! I have never seen a hotel without any staff or security personnel. I did not successfully check into the hotel and I hope the hotel can refund me!!!
I was not able to take advantage of a stay....but i have used this service on several occasions and i will most likely use it in the future, thanks.....
James
2025 年 5 月入住 1 晚
2/10 糟糕
Jitendrakumar
与配偶出行
2025 年 5 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I needed some help at around 10pm, I reached out to the front desk. Though there was staff at the front desk they kept mentioning they are closed and I should come back the next morning.
The hotel floor (inside the room and corridor) was extremely dirty.
Jitendrakumar
2025 年 4 月入住 2 晚
10/10 超赞
Makayla
2025 年 5 月 1 日
Makayla
2025 年 4 月入住 2 晚
10/10 超赞
Keshawna
与配偶出行
2025 年 4 月 29 日
满意:服务设施
Great place to stay
Keshawna
2025 年 4 月入住 2 晚
4/10 很差
KA LEUNG
与家人出行
2025 年 4 月 29 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The hotel room is very dirty and the furniture are too
KA LEUNG
2025 年 4 月入住 1 晚
4/10 很差
Aida
2025 年 4 月 29 日
不满意:员工和服务,清洁度
Aida
2025 年 4 月入住 1 晚
4/10 很差
Mohyeed
2025 年 4 月 27 日
不满意:清洁度、员工和服务、住宿条件和设施
Not clean
Mohyeed
2025 年 4 月入住 1 晚
2/10 糟糕
Marzena
与家人出行, 商务旅客
2025 年 4 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a terrible experience at WoodSpring Suites Raleigh Apex. The room was dirty — there was hair on the sheets, a broken chair, a moldy shower head, and both the shower and towels were filthy. The entire room smelled strongly of cigarette smoke, so much so that I couldn’t sleep all night. I tried calling the front desk multiple times, but no one answered. This place is a complete disaster. I would not recommend it to anyone.
Marzena
2025 年 4 月入住 1 晚
2/10 糟糕
Deborah
2025 年 4 月 26 日
不满意:清洁度、员工和服务、住宿条件和设施
Deborah
2025 年 4 月入住 9 晚
8/10 还可以
Keshawna
2025 年 4 月 24 日
Keshawna
2025 年 4 月入住 4 晚
2/10 糟糕
Israel
2025 年 4 月 23 日
Israel
2025 年 4 月入住 3 晚
2/10 糟糕
smaill
与家人出行
2025 年 4 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
smaill
2025 年 4 月入住 1 晚
10/10 超赞
Steven
2025 年 4 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Steven
2025 年 4 月入住 2 晚
6/10 一般
Michael
2025 年 4 月 16 日
Bugs in my room
Michael
2025 年 3 月入住 2 晚
4/10 很差
Janet
2025 年 4 月 16 日
Janet
2025 年 3 月入住 2 晚
2/10 糟糕
Jon
与家人出行
2025 年 4 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Don't Stay Here
This is the dirtiest, nastiest, and smelliest hotel I've ever stayed in. This pet-friendly hotel smelled like a dog kennel, the blinds over the window were so greasy and dirty, and the dried feces on the chair (animal or human don't know) in the room made me puke. I arrived late to the hotel so changing hotels wasn't an option that night but checked out the next morning and got a room across the street and it was great.