Ramsey Golf Hotel

"We travel for work and booked this hotel for a five-week contract. Our schedule was four days at the hotel, then home for three days, returning again for four days each week. Overall, the hotel was clean and most of the staff were attentive and greeted guests right away. However, during week three I was assigned a room on the third floor. The first night was fine. On the second night, I requested two additional pillows and went to bed. The following day, I noticed a red, itchy mark on my arm but didn’t think much of it at the time. On the third night, which was also checkout day, I was lying in bed when I saw a bug on my pillow. I quickly killed it and then noticed several smaller ones nearby. I immediately gathered my belongings, took photos, and went downstairs to speak with a manager. Unfortunately, a manager was not available that early, so I reported the situation to the front desk. The staff member informed me that this was not a new issue with not only in that room, but on that entire floor. I checked out and left. Since our stay had been prepaid, my husband returned the following week. He also asked to speak with a manager but was told the manager was unavailable and that they were already aware of the concerns from the previous week. He specifically requested not to be placed on the third floor, they assigned him a room on the fourth floor instead. Its been a week, no follow up from management."

"Muy bien todo "

"Elegant clean rooms, great breakfast good location"

"Clean room, very kind staff."

"Location was perfect due to meetings close to office in NJ. Staff was helpful. Hotel recently charging parking fee which was free until recently. Not sure why charge a fee since there is plenty of parking, its located in a suburban area. Not NYC and no mass transit near by. Not sure why charge a parking fee. There are plenty other hotels nearby that do not charge parking. I would look elsewhere for a stay. "

"Clean room | Staff | Business-friendly | Laundry"

"Perfect location right off Highway and inly 45 minutes to JFK. Friendly staff, decent breakfast and the coffee and cookies hit the spot when we arrived! Room was clean and perfect for our one night stay. Would absolutely stay there again. "

"One of the best hotels I’ve been to. Great customer service and loved the amenities. "