Nahan Ranzor Palace Hotels

"good"

"Terrible experience at Regenta. I called beforehand to confirm my check-in time and was told 12 PM. When I arrived, they suddenly said it was 2 PM. I also specifically asked if I needed to bring anything for check-in and was told no, but when I got there they demanded my passport and visa, which was never mentioned. The room itself was disgusting. It smelled bad, the AC wasn’t working, and the “white” bedsheet was dirty. The decorative cloth on the bed was extremely filthy and black. The room felt completely unhygienic and poorly maintained. I stayed for less than 30 minutes before leaving because it was that bad. I went to Orchid down the road instead, which was a much better hotel and experience. Regenta was a huge disappointment and I would absolutely not recommend staying here."

"Great room. Great views , Staff was good. But there is no point paying for balcony as the Monkeys are super aggressive. We could not use it at all which was disappointing . "

"Clean rooms, staff was extremely polite and helpful. Pool was amazing, we thoroughly enjoyed our stay"

"Amazing trip, full relaxation, staff very courteous, good quality very good, beautiful peaceful spot."