翡翠海滩度假村及水疗中心

5.0 星住宿

Emerald Beach Resort & SPA

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点评

6.4/10

热门服务设施

  • 游泳池
  • SPA
  • 含停车设施
  • 餐厅
  • 空调
  • 健身房
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政策

入住

开始办理入住:14:00;停止办理入住:不限时间

住客需年满 18 岁

退房

12:00 之前退房

特别入住说明

此住宿接待方提供机场接车服务(可能会额外收费)。住客必须使用预订确认邮件上的联系信息,在出行前联系住宿接待方,提供详细到达信息。

前台工作人员将在住客到店时接待

住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

前台

宠物

不可带宠物(但欢迎服务类动物,并且免除有关费用)

儿童及加床

欢迎儿童入住。

不提供折叠床/加床。

住宿接待方可应要求提供免费儿童床

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费:

  • 征收城市税:每人每晚 EUR0.61

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 机场接送费:每人 EUR30.00(单程)

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受的付款方式有:信用卡、借记卡,以及现金
该住宿场所采用的安全设施包括:灭火器和烟雾报警器。
此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房

其他注意事项

季节性游泳池将于 5 月至 10 月开放。
只有经过登记的住客才可进入客房。

常见问题

翡翠海滩度假村及水疗中心有游泳池吗?

是的,此住宿设有2 个室外游泳池。

翡翠海滩度假村及水疗中心允许宠物入住吗?

不可以,该住宿仅允许辅助型动物入内。

停车费是多少?

该住宿免费提供自助停车。

何时可在翡翠海滩度假村及水疗中心办理入住?

开始办理入住:14:00;停止办理入住:不限时间。

何时可在翡翠海滩度假村及水疗中心办理退房?

退房时间为 12:00。

翡翠海滩度假村及水疗中心提供前往机场的班车吗?

是的,按要求提供机场班车。每人费用:EUR 30.00。

翡翠海滩度假村及水疗中心的地址在哪里?

这家内塞伯尔酒店可直接通向海滩,距离拉夫达中央海滩和水上乐园不到 2 公里。而且,内塞伯尔南海滩和南阳光海滩距离酒店不到 5 公里。

点评

关于的点评

6.4

6.8

清洁度

7.2

地点

6.2

员工和服务

7.0

住宿条件和设施
10 分 - 超赞。3 条好评,共有 15 条点评
8 分 - 还可以。3 条好评,共有 15 条点评
6 分 - 一般。5 条好评,共有 15 条点评
4 分 - 很差。2 条好评,共有 15 条点评
2 分 - 糟糕。2 条好评,共有 15 条点评

点评

已验证

2/10 糟糕

Elena

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very limited breakfast. You had to stay in line for about 10 minutes to get a small cap of coffee. No towels for the beach. No area on the beach - you have to pay or stay in empty 'free zone'.
2022 年 8 月入住 6 晚
已验证

4/10 较差

真实旅客

满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
It feels like the hotel was built in a different era by different beings. Since then the original staff has disappeared and a different species has moved in like a hermit crab. They try to mimic what they are supposed to do to keep Ravda's turistical flagship afloat but they are failing miserably. Their English is okish at the reception and some bars. The food that they give at the all-inclusive meals is the kind of canteen food that you should not need to pay for. The bar staff friendliness is ok but their manners are very poor. If they are sitting doing something or talking to someone you need to wait for them to finish. Sometimes they are not even there. All-inclusive drinks were what you would expect.. beer, wine and component fabricated juices (sludge+water). Bars in general were kind of poor. The main bar said they were closing at 2300 but at 2230 they were cutting the music and kindly asking you to move outside to lock up. The sky bar which is a paid only was poorly stocked and had no cocktails on the menu. Beer, fizzy drinks, liquor and wine. And it was very dirty since it was exposed to the elements. Outside pools were fantastic, gardens and parks were fantastic since they were built by someone else. Their spa was amazing. The inside pool also but lack of care and maintenance made it lackluster. The bar there was not functional, the water was freezing even though it was a rainy day and everyone was inside at the pool and a piece of ceiling fell. A nice but bad experi
2019 年 8 月入住 4 晚
已验证

6/10 一般

EMM

不满意:住宿条件和设施,员工和服务

Definitely not a 5 star

Definitely not a 5 star. Staff unfriendly.
2019 年 8 月入住 4 晚
已验证

6/10 一般

真实旅客

满意:客房舒适度
Great place but not kept in a good shape. Only one recepcionist that speaks languages different than Bulgarian. Not always working elevators in the far corners of the hotel. Nobody gives a damn about the garbage bins or for cleanliness of the free tables near the big pool. And every morning is the same story with angry willing to fight with you elder ladies and gents from Russia with the massive problem of the sunbeds near the pool. I dont think I am going to visit this place again.
2019 年 7 月入住 3 晚
已验证

6/10 一般

sini

满意:清洁度、员工和服务、住宿条件和设施
Tehdessämme varausta, tuli loppuun ilmoitus, että hotellissa tuli maksaa kuljetukset lentokentältä hotelille 120e. Otimme hotelliin yhteyttä ennen matkaamme ja kysyimme asiasta, emme ikinä saaneet vastausta. Missään vaiheessa maksua ei kuitenkaan hotellissa oloaikanamme pyydetty. Lentomme oli Bulgariassa yöllä, joten emme päässeet kirjautumaan hotelliimme. Onneksi tiesimme tämän, joten otimme toisen hotellin yhdeksi yöksi. Kurja yllätys oli, että sesonki ei ollut käynnissä vierailumme aikana (21.-31.7), joten ravintolat oli hotellissamme kiinni. Toinen kurja yllätys oli, että vettä ei tullut kunnolla pariin päivään, kun alueella oli jotain ongelmia asian kanssa, eli wcn vetäminen, suihkussa käyminen ei ollut silloin mahdollista. Kolmas kurja yllätys oli, että huoneessamme ei toiminut kolmeen päivään kunnolla sähköt. Koska hotellissamme ei ollut mahdollista saada aamupalaa, teimme sitä huoneessamme itse. Joten sähkön puuttuminen aamuisin aiheutti päänvaivaa ja närkästymistä, kun esimerkiksi hella ei toiminut, jääkaapissa ei ollut sähköä eikä vedenkeitintä saanut toimimaan. Mainiotahan kuitenkin oli, että huoneessa oli tosiaan mahdollisuus tehdä aamupalaa itse, kun oli pieni keittiönurkkaus. Olisimme kuitenkin toivoneet laajempaa keittiövarustusta, kuten kattilan, paistinlastan. Toisena päivänä saimme jatkojohdon huoneeseemme, joten saimme sentään jääkaapin/vedenkeittimen toimimaan.
2018 年 7 月入住 11 晚
已验证

2/10 糟糕

真实旅客

不满意:员工和服务、住宿条件和设施、客房舒适度

Not recommended

There is no air conditioning in the lobi and reception.. when we arrived we found out that there is no breakfast in the hotel. We were stunned. The manager tried to be considered and offered 50% discount if we’ll show him the receipt where it says there is breakfast in the hotel. Due to low internet connection I couldn’t translate the order to english so they said it’s ok no need. Everyday they had a diffrent excuse why the money is not ready for us in the reception like it was promised. 2 days before our cheack out they finally gave us the money but only 15% and they were very unplaesent and said that this is what they are willing to give. Take it or leave it. In one word not recommended
2018 年 7 月入住 5 晚
已验证

6/10 一般

Gerard

不满意:客房舒适度,员工和服务

Lang niet zo mooi als verwacht. Not nearly as nice as expected.

Het hotel viel ons tegen. De naam 'beach resort' is misleidend, aangezien het hotel geen strand heeft. De kamer was ok, maar wel wat defecten: randjes badkamer, lampjes etc. WiFi is lang niet in het hele hotel beschikbaar. De sleutel van je kamer is een m.i. onhandige tag, en geen pasje. Het massale hotel was nagenoeg leeg, toen wij daar waren. De spa was waardeloos. De sauna was niet warm, het stoombad stonk naar bedorven water en de aroma therapy room had geen enkel aroma. De haakjes in de spa waren al vol. Het boeken van een massage was ook niet mogelijk. Het ontbijt was prima, ook al leek alles erop te wijzen dat het personeel er geen zin in had. De zwembaden zijn mooi, maar ook deze waren niet schoon. The hotel was a disappointment. The name 'beach resort' is misleading, since the hotel doesn't have a beach. The room was okay, but had some defects: edges in the bathroom, a light etc. WiFi is not available throughout the hotel. The key to the room is a i.m.h.o. awkward tag and not a card. The massive hotel was nearly empty when we were there. But the spa was worthless. Sauna wasn't hot, steam room stank of old water, and the aroma room didn't have aroma. There weren't any hooks left to hang your bathrobe. Also a massage was not possible. Breakfast was fine, but everything indicated that the staff didn't want to be there. Pools are nice, but weren't clean.
已验证

10/10 超赞

STEFANOS

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

Πολύ καλό.

Το ξενοδοχείο είναι πολυ καλό. Χειάζεται να βελτιώσουν λίγο τη κουζίνα.
已验证

10/10 超赞

Sue

满意:清洁度、员工和服务、住宿条件和设施

Hotel was fabulous

Loved this hotel. Swimming pools are breathtaking, never a problem to get sunbed, loads of space, right on beach. ~hotel staff courteous and helpful. Breakfast loads of choice.
已验证

4/10 较差

Seven

不满意:员工和服务,清洁度
2022 年 8 月入住 4 晚
已验证

8/10 不错

Alexander

满意:员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 1 晚
已验证

8/10 不错

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 4 晚
已验证

6/10 一般

Ousama

不满意:清洁度
2019 年 8 月入住 3 晚
已验证

8/10 不错

itshak

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度