翡翠海灘度假村及 SPA

5.0 星級住宿

Emerald Beach Resort & SPA

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評價

6.4 分,滿分 10 分,

人氣設施服務

  • 泳池
  • SPA
  • 包車位
  • 餐廳
  • 空調
  • 健身室
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類似住宿

政策

入住

入住時段開始時間:14:00;入住時段結束時間:任何時間

最低登記入住年齡 - 18 歲

退房

於 12:00 前退房

特別入住指示

此住宿提供機場接送服務 (或需另外收費),請於出發前透過預訂確認的聯絡資料通知住宿有關的抵達詳情

住宿前台職員將親自迎接旅客到埗

由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物 (輔助動物除外;豁免收費)

小童與加床

歡迎兒童入住

恕不提供摺床/加床

免費按要求提供嬰兒床

此住宿接受以下付款方式

重要資訊

基本收費

你將需於住宿支付以下費用,並可能包含適用稅項:

  • 城市稅/本地稅:每位每晚 EUR0.61

此處已列出所有由住宿提供的收費項目。

可選額外設施服務費用

  • 機場接駁車收費:每位單程 EUR30.00

住宿可能尚有其他額外收費。上述收費及按金不包括稅項,金額亦可能會有所變動。

注意事項

如有額外房客入住,住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件,以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,住宿亦可能會加收費用。
住宿接受信用卡、扣帳卡及現金等付款方式。
住宿內的保安設備包括滅火筒及煙霧探測器
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮,建議你在抵達前聯絡住宿,確認對方是否能為你安排合適的客房。

其他須知

季節性泳池於 5 月至 10 月開放
只有已辦理入住手續的住客方可進入客房

常見問題

翡翠海灘度假村及 SPA是否設有泳池?

是,此住宿設有2 個室外泳池。

翡翠海灘度假村及 SPA是否寵物友善住宿?

否,此住宿僅接待輔助動物。

翡翠海灘度假村及 SPA的泊車位收費多少?

此住宿提供免費自助泊車服務。

翡翠海灘度假村及 SPA的登記入住時間是?

登記入住開始時間:14:00;登記入住結束時間:任何時間。

翡翠海灘度假村及 SPA的退房時間是?

退房時間為 12:00。

翡翠海灘度假村及 SPA是否有提供接駁車服務前往機場?

是,來回機場接駁車有提供服務 (按要求提供)。接駁交通收費為每位 EUR30.00。

翡翠海灘度假村及 SPA位於哪裡?

這間可直達海灘的酒店位於內塞巴爾,距離拉夫達中央海灘和水上樂園不到 2 公里。內塞巴爾南海灘和南陽光海灘均位於 5 公里內。

評價

的評價

6.4

6.8

整潔度

7.2

地點

6.2

職員與服務

7.0

住宿狀況
10 分評分,優異;15 則評價中有 3 則
8 分評分,不錯;15 則評價中有 3 則
6 分評分,一般;15 則評價中有 5 則
4 分評分,欠佳;15 則評價中有 2 則
2 分評分,很差;15 則評價中有 2 則

評價

真實評價

2/10 很差

Elena

不滿:整潔度、職員與服務、設施服務和住宿狀況
Very limited breakfast. You had to stay in line for about 10 minutes to get a small cap of coffee. No towels for the beach. No area on the beach - you have to pay or stay in empty 'free zone'.
於 2022 年 8 月住了 6 晚
真實評價

4/10 欠佳

真實旅客

讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
It feels like the hotel was built in a different era by different beings. Since then the original staff has disappeared and a different species has moved in like a hermit crab. They try to mimic what they are supposed to do to keep Ravda's turistical flagship afloat but they are failing miserably. Their English is okish at the reception and some bars. The food that they give at the all-inclusive meals is the kind of canteen food that you should not need to pay for. The bar staff friendliness is ok but their manners are very poor. If they are sitting doing something or talking to someone you need to wait for them to finish. Sometimes they are not even there. All-inclusive drinks were what you would expect.. beer, wine and component fabricated juices (sludge+water). Bars in general were kind of poor. The main bar said they were closing at 2300 but at 2230 they were cutting the music and kindly asking you to move outside to lock up. The sky bar which is a paid only was poorly stocked and had no cocktails on the menu. Beer, fizzy drinks, liquor and wine. And it was very dirty since it was exposed to the elements. Outside pools were fantastic, gardens and parks were fantastic since they were built by someone else. Their spa was amazing. The inside pool also but lack of care and maintenance made it lackluster. The bar there was not functional, the water was freezing even though it was a rainy day and everyone was inside at the pool and a piece of ceiling fell. A nice but bad experi
於 2019 年 8 月住了 4 晚
真實評價

6/10 一般

EMM

不滿:職員與服務和住宿狀況

Definitely not a 5 star

Definitely not a 5 star. Staff unfriendly.
於 2019 年 8 月住了 4 晚
真實評價

6/10 一般

真實旅客

讚好:客房舒適度
Great place but not kept in a good shape. Only one recepcionist that speaks languages different than Bulgarian. Not always working elevators in the far corners of the hotel. Nobody gives a damn about the garbage bins or for cleanliness of the free tables near the big pool. And every morning is the same story with angry willing to fight with you elder ladies and gents from Russia with the massive problem of the sunbeds near the pool. I dont think I am going to visit this place again.
於 2019 年 7 月住了 3 晚
真實評價

6/10 一般

sini

讚好:整潔度、職員與服務和住宿狀況
Tehdessämme varausta, tuli loppuun ilmoitus, että hotellissa tuli maksaa kuljetukset lentokentältä hotelille 120e. Otimme hotelliin yhteyttä ennen matkaamme ja kysyimme asiasta, emme ikinä saaneet vastausta. Missään vaiheessa maksua ei kuitenkaan hotellissa oloaikanamme pyydetty. Lentomme oli Bulgariassa yöllä, joten emme päässeet kirjautumaan hotelliimme. Onneksi tiesimme tämän, joten otimme toisen hotellin yhdeksi yöksi. Kurja yllätys oli, että sesonki ei ollut käynnissä vierailumme aikana (21.-31.7), joten ravintolat oli hotellissamme kiinni. Toinen kurja yllätys oli, että vettä ei tullut kunnolla pariin päivään, kun alueella oli jotain ongelmia asian kanssa, eli wcn vetäminen, suihkussa käyminen ei ollut silloin mahdollista. Kolmas kurja yllätys oli, että huoneessamme ei toiminut kolmeen päivään kunnolla sähköt. Koska hotellissamme ei ollut mahdollista saada aamupalaa, teimme sitä huoneessamme itse. Joten sähkön puuttuminen aamuisin aiheutti päänvaivaa ja närkästymistä, kun esimerkiksi hella ei toiminut, jääkaapissa ei ollut sähköä eikä vedenkeitintä saanut toimimaan. Mainiotahan kuitenkin oli, että huoneessa oli tosiaan mahdollisuus tehdä aamupalaa itse, kun oli pieni keittiönurkkaus. Olisimme kuitenkin toivoneet laajempaa keittiövarustusta, kuten kattilan, paistinlastan. Toisena päivänä saimme jatkojohdon huoneeseemme, joten saimme sentään jääkaapin/vedenkeittimen toimimaan.
於 2018 年 7 月住了 11 晚
真實評價

2/10 很差

真實旅客

不滿:職員與服務、住宿狀況和客房舒適度

Not recommended

There is no air conditioning in the lobi and reception.. when we arrived we found out that there is no breakfast in the hotel. We were stunned. The manager tried to be considered and offered 50% discount if we’ll show him the receipt where it says there is breakfast in the hotel. Due to low internet connection I couldn’t translate the order to english so they said it’s ok no need. Everyday they had a diffrent excuse why the money is not ready for us in the reception like it was promised. 2 days before our cheack out they finally gave us the money but only 15% and they were very unplaesent and said that this is what they are willing to give. Take it or leave it. In one word not recommended
於 2018 年 7 月住了 5 晚
真實評價

6/10 一般

Gerard

不滿:職員與服務和客房舒適度

Lang niet zo mooi als verwacht. Not nearly as nice as expected.

Het hotel viel ons tegen. De naam 'beach resort' is misleidend, aangezien het hotel geen strand heeft. De kamer was ok, maar wel wat defecten: randjes badkamer, lampjes etc. WiFi is lang niet in het hele hotel beschikbaar. De sleutel van je kamer is een m.i. onhandige tag, en geen pasje. Het massale hotel was nagenoeg leeg, toen wij daar waren. De spa was waardeloos. De sauna was niet warm, het stoombad stonk naar bedorven water en de aroma therapy room had geen enkel aroma. De haakjes in de spa waren al vol. Het boeken van een massage was ook niet mogelijk. Het ontbijt was prima, ook al leek alles erop te wijzen dat het personeel er geen zin in had. De zwembaden zijn mooi, maar ook deze waren niet schoon. The hotel was a disappointment. The name 'beach resort' is misleading, since the hotel doesn't have a beach. The room was okay, but had some defects: edges in the bathroom, a light etc. WiFi is not available throughout the hotel. The key to the room is a i.m.h.o. awkward tag and not a card. The massive hotel was nearly empty when we were there. But the spa was worthless. Sauna wasn't hot, steam room stank of old water, and the aroma room didn't have aroma. There weren't any hooks left to hang your bathrobe. Also a massage was not possible. Breakfast was fine, but everything indicated that the staff didn't want to be there. Pools are nice, but weren't clean.
真實評價

10/10 優異

STEFANOS

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

Πολύ καλό.

Το ξενοδοχείο είναι πολυ καλό. Χειάζεται να βελτιώσουν λίγο τη κουζίνα.
真實評價

10/10 優異

Sue

讚好:整潔度、職員與服務和住宿狀況

Hotel was fabulous

Loved this hotel. Swimming pools are breathtaking, never a problem to get sunbed, loads of space, right on beach. ~hotel staff courteous and helpful. Breakfast loads of choice.
真實評價

4/10 欠佳

Seven

不滿:整潔度和職員與服務
於 2022 年 8 月住了 4 晚
真實評價

8/10 不錯

Alexander

讚好:職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚
真實評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 7 月住了 1 晚
真實評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 4 晚
真實評價

6/10 一般

Ousama

不滿:整潔度
於 2019 年 8 月住了 3 晚
真實評價

8/10 不錯

itshak

讚好:整潔度、職員與服務、住宿狀況和客房舒適度