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Reviews of Best Western Rivers Edge

2.5 out of 5
Best Western Rivers Edge
301 W River Street, Red River, NM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 498 out of 712 reviews" "
Rating 8 - Good. 161 out of 712 reviews" "
Rating 6 - Okay. 29 out of 712 reviews" "
Rating 4 - Poor. 9 out of 712 reviews" "
Rating 2 - Terrible. 15 out of 712 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again. Good location. Cook at the breakfast. Eggs bacon waffles
Stayed 1 night in May 2024

8/10 Good

Maria, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location !!
Stayed 1 night in May 2024

2/10 Terrible

Amity

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Khia on 14 May 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Lus

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this hotel is right next to the river. We enjoyed to sit outside and listen to the river. Breakfast is excellent, eggs and waffles freshly prepared to your liking. The manager was very accommodating and helped us with a little problem we had. We would love to come back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with easy access to the lifts.
Stayed 3 nights in Jan 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the breakfast was awesome! Will definitely be back again next year!
Stayed 3 nights in Mar 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I’m in Red River and I’m never disappointed. Staff is super friendly and rooms are clean !!
Stayed 2 nights in Jan 2024

10/10 Excellent

Indira, Carrollton

Travelled with family
Perfect location, great breakfast
Stayed 5 nights in Feb 2024

8/10 Good

Shawn

Stayed 3 nights in Feb 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
We stayed for a long weekend at the Best Western Rivers Edge. The rooms were comfortable and well appointed. It is very close to the ski lifts - almost like ski in and out. Everything in town is within walking distance. I would stay there again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Reece

Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely delightful! Right on the river's edge and a convenient walk to the ski lift area, it is also walkable to multiple restaurants and coffee shops. The made-to-order breakfast was wonderful and the staff were very friendly. We will definitely stay here again!
Stayed 2 nights in Jan 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to walk to the ski lift and to eating spots
Stayed 5 nights in Jan 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip
The hotel was very quiet and there were only a few guests so I was upgraded to a room with a view and the creek out front. Very friendly and efficient. The bonus was that it is slope side. 100 yards to the lift! And they serve a whole hot breakfast if you like.
Stayed 1 night in Jan 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Tiffany

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Easy access to nearby chair lift. Hot, made to order breakfast daily (eggs, bacon, waffles) plus additonal breakfast items. The hot tub was a great benefit after a day on the slopes! Bonus that animals are welcome as this was our first time traveling with ours.
Stayed 3 nights in Jan 2024

8/10 Good

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was very clean and the breakfast was amazing (cooked to order). Everything was very good except some of our other people had issues with the owner. And the fact that the venmo link to tip the cook went to the owner and not the cook is not cool. Otherwise, was a good time and would most likely stay again.
Stayed 2 nights in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Maria Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. The rooms were very clean and the staff was fantastic. No complaints
Stayed 2 nights in Nov 2023

10/10 Excellent

Salvador

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location.
Stayed 1 night in Nov 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally happy
Location, facilities, staff all exceptional.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience here...love the personalized breakfast made to order.
Stayed 1 night in Oct 2023

8/10 Good

Eva Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cimorron, NM
Hotel was nice but the 2nd floor was a bitt scary because when you walked across the floor it didn’t feel like it was sturdy. You could feel it shake kinda when you walked. Breakfast was wonderful, food was fantastic. The girl working the hot food was great!
Stayed 1 night in Oct 2023

10/10 Excellent

Chuck

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with a river view. Excellent staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was right next to the river which we saw folks fishing and catching fish. One block from main street area where all of the restaurants were located..just take a nice walk to eat or have drinks at the brewery. Room was large and clean. Breakfast the next morning was huge with eggs, bacon, toast, etc. which they made for us right on the spot.
Stayed 1 night in Oct 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff was super friendly. Our room was clean and housekeeping came by daily. We had a view of the river and mountain. There was an area in the back by river with tables and chairs and a fire pit. We
Stayed 3 nights in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in great location
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

ROBERT, MANDEVILLE

Stayed 1 night in Oct 2023

10/10 Excellent

Catherine, Victoria

Travelled with partner
Liked: Cleanliness, staff & service
tired area
Stayed 1 night in Oct 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

jill

Stayed 3 nights in Oct 2023

10/10 Excellent

tamrai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely kept property easy walking to restaurants and shops
Stayed 1 night in Oct 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area
Loved the choices for breakfast. Great area
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful setting--pleased in every way!
Stayed 1 night in Oct 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, room comfort
The hotel is in a perfect location. We enjoyed our stay! Breakfast is cooked for you every morning, hotel is very clean and the staff are amazing.
Stayed 1 night in Sep 2023

10/10 Excellent

Casey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Thank you so very much!! 😎❤️
Stayed 1 night in Sep 2023

4/10 Poor

Robbie

Liked: Staff & service
Disliked: Cleanliness
It was to busy and I could not sleep well.
Stayed 1 night in Sep 2023
Response from Bianca on 28 Sept 2023
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Property was fine
Stayed 1 night in Aug 2023

10/10 Excellent

Larry

Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was within walking distance to a number of restaurants, bar, shops. Very clean, friendly and safe town. Would definitely go again to this mountain town!
Stayed 4 nights in Aug 2023

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Dora

Great place
Stayed 1 night in Jul 2023