Cleveland Regal Willoughby Commons Hotels

"The stay was good but people in room above in the early morning hours were doing skit of moving around like they we’re remodeling the room and it happened both nights of our stay."

"Room wasnt clean, hair was everywhere Jacuzzi wasnt cleaned out either."

"Helpful and kind staff. Very nice hotel."

"Disappointed overall. No complimentary breakfast with stay. On site breakfast was limited and expensive. No stationary, pen, or TV channel guide/instructions in room. No ice machine available near rooms, had to go to lobby to get. Wouldn't recommend or stay there again."

"Check-in was easy and fast. Staff are extremely professional, courteous, and kind. The room was clean and serviced daily. Breakfast is exceptional! Although touted as a continental breakfast, it is much more! Bordering on a full breakfast easily. Check out was similarly easy."

"Great customer service. Excellent amenities. The buffet provided in the evening exceeded my expectations. "

"Such a clean, comfortable stay! Super quiet despite its convenient location near the highway. Super nice staff! Breakfast was adequate and did offer yogurt and hard boiled eggs for protein options.Offering another hot option would have been nice, but didn’t affect my experience too much. Felt safe as a solo female traveler."

"While staying the room above had kids jumping off beds at midnight at 1:00AM went to front desk complained an told I’m the only one here. Returned at 1:40 to complain again and asked to be moved. Was told hotel full but seems like if u have a full hotel that u should have security on the premises? "

"This was one of the worst places I ever booked. I slept in my truck and couldn’t even use my room. Terrible smells, dirty carpet that was never vacuumed, cigarette burns on bedding, burnt out bathroom light (probably so you can’t see how dirty it is). Hotels.com did not rate this property correctly or provide any warning. "