As much as I would have loved to leave a wonderful review, that won’t be possible given what we’ve experienced with this home. To begin, our daughter got some of her clothes and stuffed animals dirty on the ride to Rehoboth. As soon as we arrived, we put the soiled items in the washing machine. Little did we know that it was broken and the front panel was resting on the machine itself. It wasn’t even attached. We entered the unit further and realized there was a large red stain on the carpet. The coffee table and end table were completely broken and destroyed. The cable wire was frayed and not plugged into the cable box. We could not watch the cable TV. We immediately called Vacasa to report these issues and request someone to fix the broken washing machine. We also wanted to make sure they knew we were not the ones who broke anything. They assured us someone would come fix it and that we would get a phone call back soon. That was Monday. Tuesday morning we had not heard anything back. We tried to blow dry our hair in the bathroom and the outlet wasn’t able to handle the hair dryer plug. We decided to call for a 2nd time. We explained what was going on again. They told us they would send somebody out to help. Hours went by with no phone call and no one contacting us. We called for a third time and they assured us they would be helping us. Still no help by that evening. I called again before bed and I was told a manager was ignoring our request and would not look at it because it was not marked “urgent.” We could not do our laundry, we could not blow dry her hair, and the tables were a hazard for our toddlers. We made a fifth phone call to complain one more time and still got no help. Before you book this place, it would also be good to know there is no coffee maker or mugs. They don’t have hot pads or oven mitts. Bring your own Ziploc bags, plastic wrap, or aluminum foil if you will need it. The walls are dirty and the drywall patches are a mess. Thankfully the towels and linens were clean. The couches and carpet were stained and the cabinets were peeling. Also, be sure to bring your own beach chairs/beach towels and other items you need because they don’t supply any extras you might need. We will never book with Vacasa ever again. It was the worst customer service we have ever received.