Verem Reis Magos Fort Hotels

"Our 2-night stay at Taj Cidade de Goa Horizon was nothing short of exceptional. From the moment we arrived, the experience felt warm, seamless, and truly luxurious. A special mention to Isha for her incredible help and patience during check-in. She made us feel welcomed and at ease right away, setting the tone for the rest of our stay. The hospitality extended throughout the property was outstanding. Bagwant from the security team stood out for his courteous and attentive approach, always greeting us with a smile and ensuring everything felt safe and comfortable. We also deeply appreciate Haydin, the duty manager, who handled an issue we encountered with remarkable efficiency and professionalism, it was resolved so quickly that it barely disrupted our experience. The property itself is stunning, with breathtaking views, beautifully maintained spaces, and a calm, relaxing atmosphere that makes it hard to leave. Every detail, from the rooms to the service, reflects the high standards you expect from Taj. Overall, it was a memorable stay, made even more special by the wonderful team. We’ll definitely be coming back. "

"Rooms are well proportioned and amenities properly thought through . "

"All of the staff were helpful and welcoming. The cleaning staff on the 4th was very as efficient and kept the room tidy. The wait staff in the restaurant were helpful and even ensured that my order was cooked with no spices due to digestive problems. The hotel was in a safe location and the river view from my room was excellent. Now for the cons: the pool was inviting and I know it was windy which is why there were leaves and other debris floating in the water, the hotel could use some updating and sprucing up, and the casino forced us to play the tables before you could play the slots which was really weird. I handed my chips to my husband and walked out- we had heard of none of the tables in the casino; therefore didn’t know how to play which meant it was a waste of my time and money; the only table we had heard of was Black Jack and it was full. "

"The property is spread out. Some of the rooms are in a four plex building, while some are single chalets or duplexes. Dining restaurants are quite far from the majority of rooms, requiring walking or taking a golf cart ride. The buildings are generally well maintained as are the grounds and landscape. The rooms are spacious but the bathrooms ( relative to the square footage) are small. The resort has plenty of staff, but there is no sense of prompt customer service. From the room if one calls for service there is no one at the other end to answer or concern. One has to take the trek to the lobby, only to get an apology. We arranged a ride into Pajim to get there at a specific time time; however, the ride didn't show up on time, and finally did after much complaining. Again all we received was an apology. The much-touted Caravela was a disappointment. Old and very dark, and the service rather slow. Food was okay, but not befitting the Taj standards. The sister resort next to the HV has better restaurants, and one in particular - Paper Moon ( Italian Specialty) had the best service offered. What we didn't appreciate was that kids were allowed into a fine dining restaurant. One already gas to cope with kids in the pool and public spaces. Fine dining restaurants should a reprieve for guests to enjoy meals and drinks in a quite and serene space, following an hectic and chaotic day out and about. So for couples and those travelling in an adult group be cautious booking."

"The spa was fantastic as was the gym. Breakfast came with lots of choice in a wonderful setting. I enjoyed going to nearby Fisherman’s Wharf for dinner. The staff was what made this place particularly fantastic. I highly recommend this place !"

"Yes. Excellent."

"AC isn't strong in my room. It takes a day to reach the set temperature. Definitely needs improvement. Rest was excellent."

"Very clean room. Comfortable bed and amazing staff. Safe area, where even at night going for a walk was pleasant. Everything from places for food to public transportation was easily accessible. They have in-house restaurant serves excellent food."