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Reviews of Junyue Resort

3.5 out of 5
Junyue Resort
No.228, Renhe Rd., Ren'ai, Nantou County

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 33 reviews" "
Rating 8 - Good. 14 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

hyeonjoong

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

HSING CHIEH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

SHIH-SHIUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Sean

Stayed 1 night in Feb 2023

4/10 Poor

wei tzu

Stayed 1 night in Sep 2022

10/10 Excellent

WEI-HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

SUNG WEN

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
注意冬季住宿房內是沒有暖氣的!! 這次是以有浴缸為前提的情況下去預定地，但實際現場也是沒有浴缸的。住高樓層要自己一樓一樓的扛行李喔... 但是排除以上，飯店的景色真的很漂亮沒話說!!
Stayed 1 night in Feb 2022
Response from 櫃台 on 8 Feb 2022
謝謝您的寶貴意見

6/10 Okay

TAI CHUN

Travelled with family
Liked: Staff & service
Disliked: Room comfort
早上打開窗簾才發現外面是基地台有點驚訝！不知道是不是因為這樣我們夫妻整晚無法深沉入睡！但是飯店人員很親切溫暖，尤其外頭的觀景台真的很美很好拍照
Stayed 1 night in Feb 2022
Response from 櫃台 on 6 Feb 2022
親愛的貴賓 您好: 如果您會介意基地台 下次告知我們 不要幫您排B棟的房間 即可 謝謝您的評論~~

10/10 Excellent

Chia-wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
接待親切，熱水水量充沛夠熱，近魯媽媽，雞大王。
櫃檯接待親切，熱水水量充沛夠熱，備有暖呼呼的電熱毯。第四台頻道也不少。地點方便，距離魯媽媽，雞大王都是走路五到十分鐘可到的距離。
Stayed 2 nights in Jan 2022
Response from 櫃台 on 6 Feb 2022
親愛的貴賓 謝謝您們的肯定^-^ 並期待您們再次的光臨~~

8/10 Good

HSIAO HUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店整體乾淨整潔，服務人員親切熱誠，有機會會再造訪。
Stayed 1 night in Feb 2022
Response from 櫃台 on 4 Feb 2022
親愛的貴賓 新年快樂: 感恩您們的肯定 並期待您們的再度造訪~

10/10 Excellent

Feng Yuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
景觀房非常好！ 服務人員態度良好！ 早餐好吃
Stayed 1 night in Dec 2021
Response from 櫃台小程 on 29 Dec 2021
謝謝您的喜歡,期待您再來旅行唷

10/10 Excellent

Chien Hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

CHUNG-HAN

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
在清境的邊陲，上合歡山近，不塞車大約40分鐘就可以到，有地理優勢。 設備不錯，電視是Sharp、吹風機是TESCOM。不過房間床單跟被單感覺沒有更換，拉開被單可以看到床上髒髒的、有塵屑，而且有味道。
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
如果沒有一大床的房間，可以預先詢問是否要將兩小床併在一起。兩小床並起來睡，由於床邊支撐度不足，反而無法獲得充分休息。
Stayed 1 night in Apr 2021

10/10 Excellent

Marks

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的民宿
住宿地點風景漂亮 天氣好的時候能遠眺高山 此外民宿隔音很好不容易被被吵加上冬天室內很溫暖很棒
Stayed 1 night in Dec 2020
Response from 您好 on 13 Jan 2021
親愛的貴賓 謝謝您喜歡我們的民宿 並期待您的下次光臨 謝謝

8/10 Good

HSIN HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from 您好 on 13 Jan 2021
親愛的貴賓 謝謝您們喜歡我們的民宿 並期待您們下次的光臨 謝謝

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Yi-Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Yi-Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

WING YEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工親切服務，早餐好吃。
Stayed 2 nights in Jan 2019
Response from Management on 10 Feb 2019
很高興您在竣悅能夠留下美好回憶，希望很快再見到您！

6/10 Okay

Hui-Lin

Stayed 2 nights in Jan 2019
Response from Management on 10 Feb 2019
Thank you for your feedback. We hope to see you again soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
馬桶不通，完全無法使用....... 劣
Stayed 1 night in Dec 2018
Response from Menagement on 10 Feb 2019
您好，感謝您留下寶貴的意見。造成您的困擾，我們致上最深的歉意。 關於您反映的馬桶堵塞問題，若您當時告知我們櫃台，我們會立即請房務人員至您房間排除問題，若未能當下解決，我們會為您更換房間。 未能讓您滿意，我們再次致上歉意。

10/10 Excellent

tze-lang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好環境
好環境
Stayed 1 night in Aug 2018
Response from 竣悅渡假山莊 on 25 Aug 2018
親愛的貴賓: 謝謝您喜歡我們精心維護的環境 期待您的再次光臨

10/10 Excellent

Joy, 新莊

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
景觀佳 服務親切 餐食豐富
如果天氣ok，一定要在觀景台坐坐，對面的山景真的很棒。 因為在高山，雖然是8月，晚上居然還有點涼，還好被子似乎是羽絨的，衣櫃裡還有備用的棉被，床上也有電毯，所以冬天去住應該也還可以。 早餐豐盛，選擇多，不是冷冷的醬菜而已。 整體來說cp值不錯，下次願意再去。
Stayed 1 night in Aug 2018
Response from 竣悅渡假山莊 on 25 Aug 2018
親愛的貴賓: 謝謝您喜歡我們為您所準備的一切 期待您下次的光臨

4/10 Poor

Verified traveller

早餐太多蒼蠅，影響食慾；房間無空調及風扇，只有抽濕機，略嫌不足。 設施算新。
Stayed 1 night in Jun 2018
Response from 竣悅渡假山莊 on 6 Jul 2018
萬分感謝您的意見。 由於清境地區有許多果園，在某些季節農家施肥的時候，總是會吸引許多蒼蠅，針對這點我們近期已經再增加了捕蚊燈、黏蠅板，盡最大的努力來改善此狀況，盼您下次來訪時能看到我們的進步。 我們位處高山，氣候涼爽故沒有裝冷氣，但每間房間都有除濕機和電風扇的喔！（電風扇在秋冬時分會收起來，但是還是可以向櫃檯借用的）

2/10 Terrible

CHIH-HSIUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from sophia on 12 May 2018
thanks