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"Great dinner, nice room. Only complaint is that none of the 3 elevators would come to the 6 floor in the morning. It was a long walk with our baggage."

"This was the perfect stay in The Berkshires! It is a well decorated, welcoming, clean accommodation that made me feel so sophisticated upon check-in. The lounge area is beautful, and the fireplace is a nice touch. I spent time there at night working on my laptop enjoying the comfortable ambiance. Others also enjoyed the space visiting with each other outside of their rooms. I will stay here again the next time I'm in town, as it's a wonderful value for the area and it's charming, clean, and comfortable. "

"Beds could be more updated"

"Great friendly staff, clean, and excellent breakfast!"

"Staff was great. Room comfortable and clean. Breakfast really great too!"

"What a lovely room and building. Really enjoyed this hotel. However, the neighborhood outside the hotel was very sketchy and clearly there is an issue with drug addiction in the area. I ate at the restaurant within the hotel and went to and from my car in the gated lot. I enjoyed many other towns in the Berkshires, but Pittsfield was not one of them. Wish this hotel was in a different city, as I would love to stay there again. "

"What a beautiful, unique building. Full of antiques and feels like going back in time. The ride up to my fourth floor room in the 19th century cage elevator was a wonderful touch. Can’t wait to go back again. "

"Room temperature was good. Breakfast coukd improve, lack of protein, muffins were not fresh. "

"This was a very nice stay. The gentleman that checked us in was friendly, funny, knowledgeable and very welcoming. "