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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel with 2 restaurants and free breakfast

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Lobby
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
The price is HK$1,318
Price available on 2024/05/29

Check out the area

Map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • Popular LocationHenrico Doctors' Hospital4 min drive
  • Popular LocationLewis Ginter Botanical Garden6 min drive
  • Popular LocationUniversity of Richmond6 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)21 min drive

Most relevant reviews

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20/10 Excellent

Patti
May 19, 2024
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Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.2/10 Very good

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - unspecified
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

9.7/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - unspecified
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.5/10 Very good

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

9/10 Wonderful

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

LCD TV, iPod dock, MP3 dock

Corner Suite, 1 King Bed, Shower

8.9/10 Excellent

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

9.4/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

8.2/10 Very good

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 600 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Capital Suite, 1 King Bed, Shower

Living area

Capital Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - unspecified
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Drury Plaza Hotel Richmond
Pool
Hot tub
Breakfast included
Pet-friendly
9.6 out of 10, Exceptional, (2300)
The price is HK$983
per night
28 May - 29 May
Drury Plaza Hotel Richmond

About the area

Richmond

Located in Richmond, Embassy Suites by Hilton Richmond is in the business district and near a train station. White House of the Confederacy and St. John's Episcopal Church are notable landmarks, and some of the area's popular attractions include Lewis Ginter Botanical Garden and Kings Dominion. Children's Museum of Richmond and Science Museum of Virginia are two other places to visit that come recommended.
Visit our Richmond travel guideOpens in a new window

What's nearby

  • Henrico Doctors' Hospital - 4 min drive
  • Lewis Ginter Botanical Garden - 6 min drive
  • University of Richmond - 6 min drive
  • Virginia Museum of Fine Arts - 10 min drive
  • Greater Richmond Convention Center - 11 min drive

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive

Restaurants

  • Burger King - 9 min walk
  • McDonald's - 6 min walk
  • Olive Garden - 7 min walk
  • Buffalo Wild Wings - 2 min drive
  • Denny's - 2 min drive

About this property

Embassy Suites by Hilton Richmond

Hotel near Lewis Ginter Botanical Garden
Located close to Children's Museum of Richmond and Science Museum of Virginia, Embassy Suites by Hilton Richmond provides a free breakfast buffet, a free daily manager's reception and shopping on-site. Make sure that you enjoy breakfast and dinner, along with international cuisine and happy hour at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Self-parking (surcharge), express check-out and express check-in
  • ATM/banking services, a ballroom and 12 meeting rooms
  • A lift, a vending machine and a gift shop
  • Guest reviews say good things about the breakfast, helpful staff and location
Room features
All 225 rooms offer comforts, such as wet bars and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • HDTVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • 2 restaurants
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • E'terie Bar and Grill
  • Atrium

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference centre (10000 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Fan
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Richmond Commerce Center
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Richmond Embassy Suites
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on 29 May 2024 start from HK$1,318.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Richmond pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Richmond?

Self-parking is available for USD 10.00 per day.

What time is check-in at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 AM to 6:00 AM for a fee.

What time is check-out at Embassy Suites by Hilton Richmond?

Checkout is at noon. Late checkout is available for USD 25.00.

Where is Embassy Suites by Hilton Richmond located?

Situated in the business district, this hotel is within 6 mi (10 km) of Lewis Ginter Botanical Garden, Children's Museum of Richmond and Science Museum of Virginia. Virginia Museum of Fine Arts and Black History Museum are also within 9 mi (15 km).

Embassy Suites by Hilton Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 51 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Toma

The heat was off throughout the whole building and staff didn’t warn us before checking in
Stayed 1 night in May 2024

6/10 Okay

Chris

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
We have stayed here before and liked it. This time an elevator was out of service and it was 30 minutes of waiting for an elevator that had room for us. Our bathroom didn't have extra toilet paper and the bottle of body wash attached to the wall was empty. Surprised by the new charge for parking but we would stay here again
Stayed 1 night in May 2024

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

tamy, morristown

Disliked: Cleanliness, property conditions & facilities
It really needs an upgrade it doesn’t smell good
Stayed 1 night in May 2024

4/10 Poor

James

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

4/10 Poor

Ashley

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sis, property is in desperate need of renovation. It is dirty and a lot of the amenities are rundown. Lamp was limp and broken . Toilet, clogged a couple times And the elevator is very slow and rickety. I expected a lot more from a Hilton property. Also, it is a scam to charge for city parking in an extremely rural area.
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Maintenance was responsive
Stayed 1 night in May 2024

4/10 Poor

Sandy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entire facility was in disrepair with leaks that required dehumidifiers on several floors, peeling paint in bathroom along with mold, upholstery filled with stains, broken decor and trim work in rooms, carpets old, dirty and stained. This felt more like a cheap motel than the Hilton brand.
Stayed 2 nights in May 2024

2/10 Terrible

Brandon, Lynnwood

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Property conditions & facilities
I spent one night and had two rooms both rooms had mechanical and material condition issue's that seemed to be never fixed. Our carpet was wet from the AC leak along with our floor in the kitchen area. The bathroom door surrounded area was wet and unsanitary in both rooms. Quite frankly for the price we paid per night I would like to be completely refunded my money
Stayed 1 night in May 2024