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Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property
Suburban hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Extended Stay America Suites Richmond Glen Allen Short Pump provides travelers with practical comforts including in-room WiFi and on-site laundry. Guests can grill outdoors, maintain their fitness routine at the gym, and take advantage of self-parking during their stay.

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Free WiFi
  • Parking included
The current price is HK$643
HK$748 total
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

2 bedrooms, premium bedding, desk, laptop workspace

Premium Suite, Multiple Beds, Non Smoking, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

2 bedrooms, premium bedding, desk, laptop workspace

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Dishwasher
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
4231 Park Place Ct, Glen Allen, VA, 23060

What's nearby

  • Elk's Lodge - 4 min drive - 2.7 km
  • Short Pump Town Center - 4 min drive - 4.5 km
  • Henrico Doctors' Hospital - 7 min drive - 8.8 km
  • University of Richmond - 12 min drive - 11.9 km
  • Lewis Ginter Botanical Garden - 13 min drive - 15.4 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 28 min drive

Restaurants

  • ‪Panera Bread - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Silver Diner - ‬12 min walk
  • ‪The Beach House - ‬13 min walk
  • ‪Lobby Bar @ Marriott Richmond Short Pump - ‬14 min walk

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

Hotel near Short Pump Town Center
Extended Stay America Suites Richmond Glen Allen Short Pump provides amenities, such as laundry facilities and a gym. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Smoke-free property, a lift and a 24-hour front desk
  • Barbecues and a front desk safe
Room features
All 95 rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Other amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 42-inch TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Comfort Suites Innsbrook - Short Pump
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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The price is HK$666
HK$774 total
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Frequently asked questions

Is Extended Stay America Suites Richmond Glen Allen Short Pump pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Suites Richmond Glen Allen Short Pump?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Richmond Glen Allen Short Pump on 20 Nov 2025 start from HK$643.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Richmond Glen Allen Short Pump?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites Richmond Glen Allen Short Pump?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Extended Stay America Suites Richmond Glen Allen Short Pump?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Suites Richmond Glen Allen Short Pump located?

Situated in a shopping district, this hotel is 1.6 mi (2.6 km) from Elk's Lodge and 2.9 mi (4.7 km) from Short Pump Town Center. Virginia Hospital & Health and Bowlero West End are also within 6 miles (10 km).

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Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

Reviews

6.2
Rating 10 - Excellent. 117 out of 451 reviews
Rating 8 - Good. 79 out of 451 reviews
Rating 6 - Okay. 75 out of 451 reviews
Rating 4 - Poor. 62 out of 451 reviews
Rating 2 - Terrible. 118 out of 451 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Staff & service, amenities
Disliked: Cleanliness
My stay was great the gentleman at the front desk was awesome, the only problem I had was the roaches.
Stayed 1 night in Oct 2025

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean overall and comfortable but there were two live roaches in my room!
Stayed 1 night in Sep 2025

10/10 Excellent

Roddney

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, yet plenty of shopping and dining within a few blocks away.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Work

It is a long term stay hotel. It is good for getting work done and living when away from home.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved
Stayed 2 nights in Apr 2025

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property could use some upkeep and some more effort in cleaning. Staff was very nice and helpful. A
Stayed 2 nights in May 2025

10/10 Excellent

Fawad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and customer service was great! Service desk people were nice but I did not like one thing that we found bugs under the pillows.
Stayed 1 night in Sep 2024

10/10 Excellent

Antione

Liked: Staff & service

Good

Very professional customer service also i enjoyed the convience of having shopping centers and food near
Stayed 2 nights in Apr 2024

2/10 Terrible

hugh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady during day was nice and helpful.
Stayed 5 nights in Sep 2022

6/10 Okay

Allison

Liked: Staff & service

It was okay.

This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.
Stayed 1 night in May 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was quiet and clean enough. I didn’t like I couldn’t find the entrance to the lobby and it looked like an apartment complex instead of a hotel/motel
Stayed 2 nights in Apr 2023

6/10 Okay

James

Average
Stayed 1 night in Nov 2023

2/10 Terrible

Lilian

Disliked: Cleanliness, property conditions & facilities
The check in process was simple. The room was nice just not thoroughly cleaned as it should be. In the morning after taking a shower an army of baby roaches decided to come out of hiding. Never in my life had i experienced this in a hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the room. I had to leave.
Stayed 4 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 2 nights in Jul 2024

2/10 Terrible

Raechel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very uncomfortable. Broken/stained/missing items in suite
Stayed 3 nights in Sep 2022

2/10 Terrible

Kentrai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel

Very old and outdated. Dirty with stains on mattresses and bugs. Wasn’t happy at all with the accommodations or for the overall cleanliness of the hotel. Very disappointing
Stayed 3 nights in Aug 2024

2/10 Terrible

Lore

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs

My room had bed bugs. They did not activate until my second night. The sofa in the room was filthy.
Stayed 2 nights in Jun 2024

2/10 Terrible

Nichole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked out as soon as we checked in. The door to the room was open upon arrival, a smashed television was on the table, a very chewed pen in a chair and no blankets on the beds. The bottom of the walls in the hallway on first floor were missing. Staff however was very friendly and helpful during the few minutes we were there.

2/10 Terrible

Vonda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

The worst hotel

Front desk personnel was horrible I was asked for a credit card for my 2nd day reservation after my reservation was cancelled the first night. The 2 Jamaican ladies were very rude and nonchalant. I can’t believe they are a part of the Marriot brand. They need to work for Motel 6.
Stayed 1 night in Dec 2022

2/10 Terrible

Susan

When I arived they had no room for me even though I had a confirmed reservation.
Stayed 2 nights in Sep 2022

4/10 Poor

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I should ask for a refund…

Room smelled bad. Mattress was hard as a rock. Bathroom door had an in repaired hole in it. Coffee in the morning undrinkable.
Stayed 1 night in Jul 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities
Had no water, informed front desk I was unable to use the room as a result. Requested refund but no response. Did not stay but 15 minutes.
Stayed 1 night in Oct 2024

4/10 Poor

Carole

Disliked: Staff & service, property conditions & facilities, room comfort
Not enough towels. No sheets for the pull out couch. Whole in the bathroom door and ceiling. Shower dripped. Would not ever stay here again
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Kitchen light didn’t work, sticky dirty floor beside the bed, bugs smushed against the wall. The staff said they didn’t have any available rooms for me to switch and offered me a $20 discount. I couldn’t find anything else somewhere else because other hotels around was booked. I will never go back there
Stayed 2 nights in Feb 2024