large room and shower room, large bed, clean. lovely view over Richmond. However, shower room tired and needs refurb, the view is marred by old bits of wood and rubbish on the path outside the window. The surrounding gardens and access path need clearing of discarded equipment, and general rubbish.
stephen
2025 年 7 月入住 1 晚
10/10 超赞
Patricia
2025 年 7 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
The owners could not do enough to make our stay comfortable.
Patricia
2025 年 7 月入住 1 晚
10/10 超赞
Laura
2025 年 6 月 21 日
Laura
2025 年 6 月入住 1 晚
8/10 还可以
Anne
与家人出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
This was a convenient stop on the nearby C2C National Trail and met our needs.
Anne
2025 年 5 月入住 1 晚
6/10 一般
Mark
商务旅客
2025 年 4 月 29 日
满意:客房舒适度
不满意:住宿条件和设施
Not so good. Lacking basic amenities
Mark
2025 年 4 月入住 1 晚
10/10 超赞
Alison
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Nice clean, comfortable room. Very friendly staff and a good breakfast. Easy to park outside.
Alison
2025 年 4 月入住 1 晚
10/10 超赞
Melanie
团体旅客
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice quiet scenic place with lovely staff and nice clean spacious rooms would definitely recommend.
Melanie
2025 年 4 月入住 1 晚
8/10 还可以
Graeme
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay in a great location
Great location , stunning views , friendly place , nice food
Room 3 , did not spoil trip but mattresses felt a bit basic and oddly whilst hot water to basin taps , could not get the shower hot . So evening and morning tepid quick shower . Maybe my error or problem with shower
Graeme
2025 年 4 月入住 1 晚
2/10 糟糕
Alison
2025 年 3 月 20 日
Alison
2025 年 3 月入住 1 晚
8/10 还可以
joanne
2025 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay
Last minute night away just what we needed. Lovely stay, would recommend if staying in the beautiful Richmond town.
joanne
2025 年 3 月入住 1 晚
10/10 超赞
Rob
2025 年 2 月 10 日
满意:清洁度、员工和服务、客房舒适度
Ace
Really enjoyed our stay while visiting Richmond, breakfast was great too!
Only one small gripe that the shower was'nt good, the dials were back to front, to get it warm it had to be on cold and when it was warm it was a trickle.
Rob
2025 年 2 月入住 1 晚
8/10 还可以
Philip
2025 年 1 月 24 日
满意:客房舒适度,员工和服务
Philip
2025 年 1 月入住 1 晚
10/10 超赞
Richard
2025 年 1 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Idyllic setting
Fabulous location, food and service.
I will definitely use this Inn as a base for exploring the local area in the future
Richard
2025 年 1 月入住 1 晚
10/10 超赞
真实旅客
2025 年 1 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable - excellent food
All good, except radiators not turned on.
真实旅客
2025 年 1 月入住 1 晚
2/10 糟糕
Barbara
商务旅客
2024 年 12 月 1 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Dreadful service & misleading details
Booked for bed & breakfast with normal property details on hotels.com. Had cancellation to 24 hours before. On arrival, I was told by staff that the kitchen had been totally removed for ‘maintenance’ purposes so there was no food available & breakfast would cereal only. I stated I wouldn’t be getting the service I expected so she went for her manager. When I asked why I hadn’t been informed of the this prior to my cancellation period expiring, I was told the kitchen issue was an ‘emergency that day’ & therefore unforeseen. I just don’t believe this because how were they able to identify a fault, get tradesmen in & totally strip out a kitchen in one day? Also, if the fault related to plumbing, why take out the kitchen cupboards & carpentry? This is only done when re-fitting a kitchen & this type of work should be communicated to booked guests. I was told this shouldn’t be an issue as my breakfast was ‘free’ The price was advertised as bed & full breakfast which now wasn’t available but they also told me breakfast isn’t served before 9am which isn’t advertised anywhere on their property details. I started work at 8.30am so I would never book a room with breakfast after 9am so this was misleading but she stated ‘I should have called ahead to ask’ Why would anyone think do this when a vast majority of hotels serve breakfast before this time? As a final insult, they refused a refund because the cancellation period had expired. Hotels.com were also totally ineffective in helping me
Barbara
2024 年 11 月入住 1 晚
10/10 超赞
Robert
与家人出行
2024 年 11 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We finally got to The Holly Hill Inn, due to the weather (snow) we were contacted a couple of times by the staff, warning us about the weather, which was nice.
When we arrived the staff were so friendly and helpful and we arranged to have food in the restaurant, which was first class, and the breakfast in the morning was just as nice,, so highly recommended this place…. Definitely booking again thank you
Robert
2024 年 11 月入住 1 晚
2/10 糟糕
James
2024 年 11 月 16 日
不满意:清洁度、住宿条件和设施、客房舒适度
Unfortunately not recommended
Good breakfast with friendly service. But the room was tired and dirty; the bed was uncomfortable; and the room was freezing because no heating was provided in November.
James
2024 年 11 月入住 1 晚
10/10 超赞
Chris
2024 年 11 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chris
2024 年 10 月入住 1 晚
10/10 超赞
David
与家人出行, 带宠物出行, 与配偶出行
2024 年 11 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely perfect from the start to finish.
Staff so friendly and welcome dogs, food was excellent, hotel room was fab.
Definitely will stay again, most comfortable stay I have ever had taking my dog with me and he is not a small dog ( Rhodesian Ridgeback) but they made us so welcome.
10 out of 10
David
2024 年 11 月入住 1 晚
10/10 超赞
Jayne
2024 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Jayne
2024 年 10 月入住 1 晚
8/10 还可以
Jessica
2024 年 10 月 14 日
Jessica
2024 年 10 月入住 2 晚
10/10 超赞
graeme
2024 年 10 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
graeme
2024 年 9 月入住 2 晚
10/10 超赞
T
商务旅客
2024 年 10 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
T
2024 年 9 月入住 1 晚
6/10 一般
John
2024 年 9 月 30 日
满意:员工和服务,清洁度
It was fine. Staff friendly and helpful. Room ok and bed comfortable. Couldn't get shower warm enough to have a shower. Overall, so-so. But location was great and we enjoyed the short walk into Richmond and around the town.
John
2024 年 9 月入住 1 晚
8/10 还可以
John
带宠物出行, 与配偶出行
2024 年 9 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Superb views over to Richmond Castle from the large garden. Dog friendly in all areas. Lovely breakfast. Walkable into Richmond town in about 15 mins although he Inn sits on the blind corner of a quite fast road so care needs to be taken.