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Reviews of Hotel Dewa Retreat

4 out of 5
Hotel Dewa Retreat
Badrinath Road, Laxman Jhula, Opp. Balaknath Mandir, Rishikesh, Uttarakhand

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 53 reviews" "
Rating 8 - Good. 14 out of 53 reviews" "
Rating 6 - Okay. 7 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vinton, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located at the bottom of a lane and so is quite quiet. It has a nclean outdoor swimming pool. The food in the hotel is standard and across the lane is the Pure Soul restaurant that has good food and many kinds of fruit drinks; it is operated by the same management. All around excellent Indian-standard. Recommended.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at Dewa several times and find it’s it’s the perfect Rishikesh hotel - quiet but walking distance to everything, very comfortable space, great food, and I love the adjacent organic cafe. Staff is superb, so helpful & kind! I’d suggest getting a Mountain view room.
Stayed 5 nights in Oct 2022

8/10 Good

Patrick

Liked: Staff & service, amenities, property conditions & facilities
Nice views, very nice and helpful staff, great food, restaurant has a good atmosphere, the property has good access to the Ganges.
Stayed 4 nights in Jul 2022
Response from Ambika Bhatt on 31 Jul 2022
Dear Guest It was a pleasure having you stay with us at Comfort hotel Dewa Retreat, Rishikesh. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Warm Regards Team Comfort Hotel Dewa Retreat Rishikesh

10/10 Excellent

Vakul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, very friendly and helping staff. Loved it
Stayed 2 nights in Jun 2022
Response from Bharat on 6 Jul 2022
Dear Vakul, Thank you for staying with us and leaving wonderful feed back. We are happy to note that your experience was excellent . We look forward to your future visit. Best Regards Bharat Arora

10/10 Excellent

Shikhar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay with family during monsoon
Stay was comfortable. Rooms are clean, spacious and well lit. 10 min walk to laxman jhula. Buffet breakfast can be improved. Overall a hood stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Recently added yoga hall is one of the best in Rishikesh. Solar panels also added.
Stayed 6 nights in Feb 2019

8/10 Good

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, peaceful home base in Rishikesh
We were recommended the hotel from friends of the owner, so we had excellent treatment from the friendly staff. We were there for trekking and outdoor activities (Dewa Adventures), so we didn't experience much of Rishikesh's spiritual attractions, but we enjoyed the ayurvedic treatments at the in house spa, and the yoga facilities with free morning classes are nice. The organic cafe next door and the in house Indian restaurant have high standards of hygiene, the breakfast is a combination of Indian and international; NB all vegetarian. While it's not a luxury hotel, the prices are reasonable, and the amenities, including a pool, are pleasant. Easy 15 minute walk to town (Laxman Jhula bridge), but very quiet and peaceful at night. Wifi could be stronger/more reliable on the 3rd floor.
Stayed 8 nights in Dec 2018
Response from Gaurav on 9 Jan 2019
Dear Guest, Greetings from Dewa Retreat ! Many thanks for your superb comments about our property and the service. We always try our best to render personalized service to our guests as far as possible. We are glad that you have enjoyed your stay with us and we shall look forward to serve you again in the near future. Best regards Gaurav Sajwan Director

10/10 Excellent

boopertrooper, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and two restaurants. Close to Laxman Jhula. Rooms are super clean with AC and heater. Extremely comfortable stay and will definitely recommend to friends
Stayed 2 nights in Nov 2018
Response from Gaurav on 9 Jan 2019
Dear guest, Greetings from Dewa Retreat ! Thank you very much for your helpful comments. We are glad that you have enjoyed your stay with us. We are grateful to you for patronizing our property. We shall look forward to welcome you on your next visit and shall try to make your stay even more comfortable. Best regards Gaurav Sajwan Director

2/10 Terrible

Vinod

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous stay in Rishikesh. Gorgeous views from my room and the garden terrace, attached to a great restaurant. Location was just a short walk (5-7 mins) down to Lakshman Jhula, markets and more. Friendly and helpful staff, I will stay there again when in Rishikesh.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Good stay, food was fine and hotel comfortable. Staff very friendly and helpful
Stayed 2 nights in Nov 2017

8/10 Good

anand, chennai

Liked: Cleanliness, room comfort
Pleasant experience. Good food choice, trifle bland. Breakfast variety limited. Definitely not value for money place.
Stayed 1 night in Aug 2017

10/10 Excellent

Cassie, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
great location, friendly staff, laundry service was cheap, and the view was beautiful. The room service food was mediocre and not enough bottles of water were provided. If you are looking for a spa type of experience this would be a good place, did not dabble in that area but there was many spa treatments available.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accommodating. The manager is amazing!!
I would highly recommend Dewa retreat centre. Food is outstanding!

10/10 Excellent

ilana , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mountain retreat
We spent 4 days at the Dewa Retreat hotel and had a wonderful time. The staff were so polite and accommodating to all our needs. The mountain view rooms with balcony were worth the extra cost. There were options for breakfast and all food was fresh and healthy. The pool area and grounds were kept clean and tidy with maintenance staff available and when there was a problem with our air conditioning they resolved it as quickly as possible. We highly recommend this hotel and hope one day to return .

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Deepak, San Jose, CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean hotel not too far from Laxman Jhoola
The restaurants worked quite well, decent food in both the restaurants. The staff was helpful. However, neither the wifi nor their card readers worked reliably. We ended up creating our own hot-spot to get communication established with family. Also, we had to pay the room rent in cash because they could not read our credit/debit cards. The shower area also left a lot to be desired, water collected, it seems the drains were clogged.

10/10 Excellent

Arturo, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, elegant hotel with great service
The Dewa Retreat is a simple and elegant hotel with perhaps the best service we received while traveling through India. They were able to arrange after-hour massages for us, give us very informative and detailed directions and suggestions of what to do in Rishikesh, book us a car to the rail station in Haridwar... I could go on and on. The hotel's immediate neighborhood is not perfect but is easy walking distance to the Lakshman Jhula, where there are plenty of cafes with great views. It is also near a tuk tuk stand on the main road which provides easy access to other parts of Rishikesh.

4/10 Poor

Pratik, Mumbai

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid this Hotel especially if you are Indian
I booked a Deluxe Suite (top category) in this hotel a month and a half in advance and had requested for a room with a view (top floor) but on arrival was given a room on 1st floor (lowest) instead sighting reasons of rooms being booked, that's absolutely strange! Guess best rooms are meant only for Foreigners or White Skinned unless the hotel is empty. Neighborhood is Dodgy and Ambiance is just ok. Hotel arranged for white water rafting next day which was good but asked me to move to another room instead as they had a booking to fill and wouldn't extend my stay by an hour in the same room which is ok. But the room I was moved to, was a much lower category and did not have basic amenities like towels/toiletries, Bad Bad customer service and no consideration given that I was accompanied by old parents! Internet access/password is weird. Breakfast is below average; made bland as per Foreign taste, just a handful items and not much of a spread. Avoid this place if possible. I guess I deserved a better service as I did pay in full and didn't stay for Free! I might sound racist but that's how I felt during my stay even though I was in my own country!

8/10 Good

Pam & Cheryl, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and very clean
excellent - I would recommend it to all my friends

10/10 Excellent

Kundan, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to River Ganges and Laxman Jula
The hotel was clean and comfortable and the staff were very attentive and helpful. The food was delicious and fresh. Would definitely recommend this hotel

10/10 Excellent

Ajitesh, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Friendly staff and made us feel comfortable

10/10 Excellent

maan, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little gem in the Himalayas..
very friendly and helpfull staff.

10/10 Excellent

Abhishek , Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent comfortable Stay with a Lot of warmth.
- Enjoyed the luxuries of the Hotel including a clean Swimming Pool and well furnished Library.( with lots of popular books) - Good Ambiance and USP of the Hotel is the warmth of the Staff.Prompt Service at most of the times.Always looking to go extra mile for its guests.

8/10 Good

Nipun, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay in rishikesh
Decent stay...very good food...special word for the staff and service - extremely polite and courteous, didn't hesitate to go the extra mile to accomodate a request. recommended stay!

8/10 Good

MAHESH, NEW DELHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay was quite pleasant.Food was good & was of good quality.Room rate are on higher side.

10/10 Excellent

victor, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort & Spirituality aren't mutually exclusive
Traveled solo in mid March 2015 Fantastic 4* boutique hotel with a great location (5 mins walk from Luxman Jula) For the traveler not wanting to rough it while in Rishikesh. Pros -Amazing restaurant that is worry free -Swimming pool + A nice little spa -Service is what separates this place apart -Rooms are very clean & modern Cons -wifi isn't the greatest

8/10 Good

Deepak, Jindal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality
Worth the place to be, you are given personnel attention for all your needs
Response from Dewa Retreat on 13 Mar 2015
Dear Mr. Deepak, We are delighted to receive your generous review. You kind words are much appreciated. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

10/10 Excellent

Joanne, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well looked after
They helped me arrange transport to and from the hotel, really made my stay very comfortable and all the staff are warm and attentive. I really enjoyed my stay here, fresh air, calm atmosphere, very beautiful Himalayan views.
Response from Dewa Retreat on 13 Mar 2015
Dear Joanne, We are delighted to receive your generous review. You kind words are much appreciated. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
From the moment we arrived at the hotel, the experience was great. Once we left, I realised I had forgotten something at the hotel and the hotel were kind enough to send it out to me.
Response from MD Dewa Retreat on 16 May 2015
Dear Guest, We are delighted to receive your generous review. You kind words are much appreciated. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a hotel
Its not hotel It is less then motel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room but bad location
The room is nice but the problem is location.There was not far from Laxman Jhura, however surrounding was too bad.
Response from MD Dewa Retreat on 24 Jan 2015
Dear Sir, Thank you for your review of our hotel. We appreciate your positive mention about our rooms. As far as the location is concerned we are very well located compared to other hotels in Rishikesh just 5 mins walk from Laxman Jhula - The main tourist and action area of Rishikesh. Your mention about the surroundings has been noted and we are pleased to inform you that the little construction work which was going on in front of the property is now over. You are now welcome to visit us as our new Ayurveda Spa and Swimming Pool are now fully operational. Thank you

10/10 Excellent

Narendra, Noida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice. Very new property with clean and large sized rooms with good view of Himalayas Property is well managed. Food has scope for improvement Overall we enjoyed the stay
Response from MD Dewa Retreat on 16 May 2015
Dear Guest, We are delighted to receive your generous review. You kind words are much appreciated. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

6/10 Okay

Sam, Canada

Pretty good hotel
This hote has an impressive lobby and entrance and nice rooms. The furniture and bathroom vanity are badly made and not in keeping with the overall quality of the building. Restaurant was good and service very good.
Response from MD Dewa Retreat on 16 May 2015
Dear Sam, We are delighted to receive your generous review. You kind words are much appreciated. We have noted your comments on the furniture and bathroom vanity and have taken them seriously. You will be pleased to note that since your review there has been a complete refurbishment of the furniture and bathroom vanity. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

6/10 Okay

Gnomie, Norway

Liked: Cleanliness, property conditions & facilities, room comfort
Unfinished feel
Clean, large and nice rooms, good view of the valley, good restaurant. But too expensive for what it is. Terrible wifi, pretty poor breakfast buffet, overheard loud quarrels between staff (and between staff and guests), no chairs on balcony, room service didn't clean my room on day 1. Needs more time to get things into shape.
Response from MD Dewa Retreat on 24 Jan 2015
Dear Sir, Thank you for your review. Apologies for such a late response. Our hotel was partially operational and lot of work was going on when you stayed with us. Now we are fully functional with a complete new Ayurveda Wellness Center & Spa and Swimming Pool. Our Buffer breakfast is highly rated in Rishikesh and guests are raving about our food. I welcome you back to visit us and surely your experience will be totally different than your previous visit. We are now in shape to give guests a totally amazing Himalayan experience. Thank you

6/10 Okay

Verified traveller

Average
The staff were friendly and the manager accommodating. The room was nice and big. The WiFi did not work that well. The acoustics were poor and I could hear the bustle of activity out in the hall way. There was nothing major wrong and I felt safe.
Response from MD Dewa Retreat on 16 May 2015
Dear Guest, We are delighted to receive your generous review. You kind words are much appreciated. Since your review we have changed the wifi internet system completely and now we do not have any wifi problems. Regarding the acoustics, the same has been reviewed by the Dewa team and where necessary we have repaired or completely changed the main room door for a noise proof environment. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

10/10 Excellent

Bina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Excellent
Response from MD Dewa Retreat on 16 May 2015
Dear Bina, We are delighted to receive your generous review. You kind words are much appreciated. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

10/10 Excellent

Bina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Simply the best hotel with good surrounding and very nice service.
Response from MD Dewa Retreat on 16 May 2015
Dear Bina, We are delighted to receive your generous review. You kind words are much appreciated. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

6/10 Okay

davidandmelissa, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding management
We had a lovely stay at Dewa Retreat, despite the fact that they were experiencing technical difficulties with the power supply at the time of our visit. The manager was very apologetic about this and immediately ensured someone from Delhi came to sort out the problem. He went as far as he could to make our stay with them a memorable one by upgrading us to one of their nicest rooms. The rooms were all very clean and comfortable, equipped with all the necessary amenities, such as warm shower, AC and electrical heaters in all rooms. If something could be improved, we would advise to decorate the rooms a little more (ie paintings on the walls).The management being as it is, we are confident this hotel will maintain its high standards and can only get better!
Response from MD Dewa Retreat on 16 May 2015
Dear David and Melissa, We are delighted to receive your generous review. You kind words are much appreciated. Since your visit we have made the following changes and improvements :- - An extra new generator system has been installed and now we have uninterrupted power supply. - Rooms have been decorated as suggested by you and we invite you to stay with us again and experience the new fresh look. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently stayed at this hotel and my overall experience at this property was great. It may take a while locating the hotel initially but once you have reached there , you dont have to worry about anything , the front office staff is very courteous, the rooms( and bathrooms ) are clean , the food is delicious , there is a library room for book lovers with a big balcony which is hill facing, work was going on for spa room and swimming pool. Laxman jhula is 7-10 min walk away , Rishikesh ( Tapovan ) road & market is around 5-7 mins walk from the hotel. The nights are cool usually so woolens & jackets are advisable due to the winds mainly in the tapovan region of Rishikesh. I found the place really quiet so its ideal for those looking for a break from their hectic routine life..
Response from Dewa Retreat on 13 Mar 2015
Dear Guest, We are delighted to receive your generous review. You kind words are much appreciated. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The hotel is new and the staff very friendly. They are located near the ganga river and the bars and shops, however, hidden away in a quiet spot, ideal to come back and have a relaxing night after a busy day in Rishikesh. The front rooms have a beautiful view of the mountais.
Response from MD Dewa Retreat on 16 May 2015
Dear Guest, We are delighted to receive your generous review. You kind words are much appreciated. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

8/10 Good

Rick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful building - very confortable
This is an excellent option for the money! The room is very comfortable and the views of the front rooms are really good! Made our stay in Rishkesh very special.
Response from MD Dewa Retreat on 16 May 2015
Dear Guest, We are delighted to receive your generous review. You kind words are much appreciated. To us customer service goes beyond your booking a stay with us. Personalised guest experience is the ethos at Dewa Retreat. I am sure that many like-minded guests will experience our hospitality after having read your review. We do look forward to having you back with us and giving you the signature “Dewa Experience” again. Regards

10/10 Excellent

rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel limpo e agradável. Atendimento cordial, café da manhã bom para o padrão indiano. Localização perfeita. Silencioso e com uma vista boa do quarto. Reserve sem medo!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は毎日きれいに清掃いただいてよかったです。エアコンも調節が可能でした。ヨガスタジオの前に大きな蛾が死んでいたので、片付けて頂けると気持ちよかったです。
Stayed 4 nights in Sep 2019
Response from Manager on 7 Nov 2019
Thank You.

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

あいあい, 東京

Liked: Staff & service
マッサージ施設のスタッフの対応
アーユルヴェーダ施設を利用しました。技術が確かで親切だったので翌日も再訪して2種類のマッサージを受けました。支払い時に半分キャッシュで払えと言われ、聞いていた金額よりふっかけて来ました。ホテルに申告せず半分懐に入れるつもりだったようですが非常に不快でした。ホテル自体は申し分ない対応だったので非常に残念です。
Stayed 2 nights in May 2018

10/10 Excellent

Erlend, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet hotel with great service
We had an amazing stay at Dewa Retreat. The only thing we can put a finger on is the fact that the towels by the pool were simply rolled up again after use so the next person got a (potentially) dirty towel. We solved this by bringing our own towels from our room. I think this is simply an oversight, because everything else was so perfect and clean.

10/10 Excellent

Mireille, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci pour ce séjour
Excellente prise en charge à notre arrivée. Personnel très professionnel. le personnel au café du restaurant est très souriant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort