Birmingham Riverchase Galleria Hotels

"We have been on the road all week, and this is the best place we have stayed. Check-in was smooth, and the desk clerk was helpful, efficient, and friendly. Our room was spacious and beautifully clean. The hotel is situated near main roads, but it is located within a commercial park with many trees, so it was convenient and quiet. There were plenty of secure parking places. We were able to do a load of laundry right at the hotel. We didn’t stay for breakfast, but it looked as if there were plenty of good food choices. "

"Didnt get a chance to enjoy the breakfast but the staff were very nice and informative. Beds were comfy and the lighted parking lot was nice. The hotel is close to many restaurants. "

"Clean"

"Overall, my experience was great. We had a tough time at check in. The two attendants at the front desk weren’t the nicest. However, the other staff that we encountered more than made up for it. Rooms were clean, I made good use of the fitness center, breakfast exceeded my expectations. Next time, I hope the pool is back open. "

"The pool area wasnt very clean and the water was freezing cold they also changed the time and the pool closed at 9. "

"The hotel room was fine but the breakfast was not good! The sausage wasn’t good and the choice of other things for breakfast was limited. Also the coffee was very weak and not hot. It really makes a difference to offer a good continental breakfast so it would be a good idea to improve it."

"Property is somewhat rundown and dated, needs a facelift. Staff was ok and breakfast was good and well stocked. Very aggravating that all the luggage carts were gone so I went looking on each floor but no luck. I guess people kept them in the room for the next morning but that's terrible selfish. Not a problem for me hotel staff but they should put up signage about respecting others and perhaps call last guest using to return them. "

"The staff was so kind and helpful. "

"Very attentive staff. Kept the building clean even at full capacity. "