「Whilst a stunning hotel, in an amazing location our initial arrival was marred by poor communication and poor customer service. We tried to explain how it impacted our trip but it fell on deaf ears. By the time it was sorted, it was too late and we were deflated. What should have been an amazing stay became a frustration. The in-house dining did not suit us but we at least forewarned by the poor reviews of that online so we came prepared. We never got to try the pools due to our delayed shuttle...
「My wife uses a wheelchair. The assessable room is perfect for someone with limited mobility. There is no off street parking. Street parking in front of units is unrestricted. The breakfast provisions are more than adequate and the communal kitchen is the best that I seen anywhere. Location is great over the road from the Pretoria Hotel that has a great dinner menu.」