Search Chalets in Rock City Falls

"Always clean. Always friendly. Great place to stay with very local options to eat. "

"My check in was the worst experience I ever had checking in to a hotel. The receptionist was not so friendly to say the least. She couldn’t fine my name in the system so she tells me my booking never went through. I’m not going to call someone racist but that’s the vibe I got from her. She insisted I was not on the check in list. After showing her my payment to the hotel still says she doesn’t see my name. I told her I have a confirmation number that I was giving by another employee when I made the reservation she stats that she can go by that. I had to get a little stern with her so she finally had no choice put to put in my confirmation number and guess all of a sudden she found me in the system. I should’ve asked for my money back but my daughter had a volleyball tournament in the area. Never again"

"everything was beautiful"

"Was amazing "

"The young lady that checked us in was very friendly and went above and beyond to make sure we had everything we needed. She is definitely a huge asset to this hotel!! "

"Sheldon was very helpful"

"Loved my corner room but no coffee machine or shower cap which should be a given in a casino hotel"

"The staff were such gre"

"The heating in the room was very loud and kept blowing hot and at time cold air. We didn't sleep at all."