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穆拉比德公寓城套房酒店的評價

4 out of 5
穆拉比德公寓城套房酒店
Via Ulisse Aldrovandi 11, Rome, RM

評價

8.8

優異

10 分評分，優異；1127 則評價中有 571 則" "
8 分評分，不錯；1127 則評價中有 457 則" "
6 分評分，一般；1127 則評價中有 77 則" "
4 分評分，欠佳；1127 則評價中有 16 則" "
2 分評分，很差；1127 則評價中有 6 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
tried to solve our problem no matter how late
The hostess is very good
於 2017 年 10 月住了 5 晚

10/10 優異

Steffen

家人同遊
讚好：整潔度、設施服務和住宿狀況
Sehr nettes und freundliches Personal. Frühstück war sehr gut und viel Auswahl. Hotel für die Städteausflug sehr gut gelegen und per Bus einfach erreichbar. Das Hotel hat uns nicht das letzte mal gesehen.
於 2024 年 4 月住了 8 晚

4/10 欠佳

jose

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Está lejos de todo el Personal del hotel Horrible
於 2024 年 4 月住了 2 晚
ML 於 2024年4月29日的回應
Estimado Cliente,Lamentamos mucho su experiencia negativa. No sabemos exactamente en qué zona de Roma quería quedarse, pero existe Google Map para ello. Nuestras instalaciones están en el corazón de Roma, frente a Villa Borghese y están bien conectadas por transporte público. Les pido que si es posible nos den más detalles sobre el personal porque no entendemos lo que quieren decir con "horrible", es bastante vago. Saludos cordiales

10/10 優異

FRANCOIS

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Very happy with our stay at Aldrovandi Residence. Very attentive staff, great breakfast, and very well located. Definitely recommend.
於 2024 年 4 月住了 10 晚

8/10 不錯

Mindaugas

家人同遊
讚好：整潔度和設施服務
In general a good option to stay in Rome. Located on the edge of Borghese park which is very nice. Borghese Gallery is also not far, Piazza del Popoli, Spanish stairs 10-13 min away. A few really nice restaurants - 10 min walk. The property is screaming for renovation but this is not unusual for Italy. Staff were nice, but room keeping were forgeting to replace body lotion. Breakfast was not superb, but quiet decent. As we were at the begining of Apr, the garden and pool were not functional and even not gaken care of. The area itself is kind of quiet the by Aldrovandi street get busy early morning and the noise wakes you up with windows open. Bus stop is nearby.
於 2024 年 4 月住了 5 晚

10/10 優異

Elena

於 2024 年 3 月住了 3 晚

8/10 不錯

Romar

家人同遊
讚好：整潔度
Mars kan være litt tidlig på året da poolen og snackbar er stengt (åpner 15. mai). Unngå rom ut mot gaten (trafikkstøy). Vårt 4. opphold på hotellet. Grei frokost og hyggelig betjening. Fortsatt rimelig med taxi i Roma 😀
於 2024 年 3 月住了 7 晚

10/10 優異

KAI

讚好：整潔度和住宿狀況

10/10 優異

Audrey

讚好：整潔度、設施服務和住宿狀況
Tram stop close to property was very convenient. Fun to hear sounds from the zoo across the street. Wish there would have been dining options within a reasonable walk from the property. No microwave in the unit - that would have been more convenient, especially since no close places to have dinner.
於 2024 年 2 月住了 3 晚

8/10 不錯

Laila

讚好：整潔度和客房舒適度
Kærestetur i Rom
Meget hjælpsom personale. Fint STORT rent værelse og god morgenmad.
於 2024 年 2 月住了 3 晚

10/10 優異

Albert

伴侶同遊
讚好：整潔度和住宿狀況
Amazing breakfast, friendly people, would stay again!
於 2024 年 1 月住了 6 晚

8/10 不錯

Marissa

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 12 月住了 7 晚

10/10 優異

Heinz

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Es ist eine schöne Unterkunft nettes Personal alles schnell erreichbar super Frühstück immer wieder da hin
於 2023 年 12 月住了 3 晚

10/10 優異

Valerie Janet

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Lovely stay in this very grand property. Perfect location for both walking and public transport. Very friendly and helpful staff. Great breakfast.
於 2023 年 12 月住了 5 晚

10/10 優異

Kasey

於 2023 年 11 月住了 2 晚

10/10 優異

Christopher

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The property was in a nice location. Staff was very knowledgeable and helpful. Breakfast offered was very substantial with lots of variety. First time staying at this location and would use this location again, I highly recommend this hotel.
於 2023 年 11 月住了 2 晚

10/10 優異

Holger

讚好：整潔度和住宿狀況
Sehr nette Unterkunft mit Anschluss an ÖPNV
於 2023 年 10 月住了 5 晚

8/10 不錯

Sylvain (Bromont)

家人同遊
讚好：整潔度和設施服務
well located, old but ok for a short stay. Breakfast was great
於 2023 年 9 月住了 4 晚

10/10 優異

melissa

家人同遊
讚好：整潔度、設施服務和住宿狀況
We had a wonderful stay. It’s style is old Italian but still very comfortable. Plenty of room for family of 4 in our suite. Just note everything is 15-20 walk..but then you get to come Home To quiet area and relax away from center city. We used taxis a lot or walked a lot! Pool is fantastic.
於 2023 年 9 月住了 5 晚

8/10 不錯

Steen

於 2023 年 9 月住了 6 晚
Manuel GM 於 2023年9月13日的回應
thank you for your kind review

8/10 不錯

Omar Yacoub Salem

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 3 晚
Manuel GM 於 2023年9月13日的回應
thank you for your feedback

10/10 優異

lee

伴侶同遊
讚好：設施服務
The whole experience was terrific-premises spotless ; breakfast sumptuous; service from front desk to rooms was efficient and courteous!! Prices very very fair!
於 2023 年 9 月住了 1 晚
Manuel GM 於 2023年9月13日的回應
we are glad to read your words that are warming up our hearts thank you so much

8/10 不錯

Anna

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Located by the beautiful Borghese Gardens, this property is in a nice quiet area, about 25 - 30 minutes walk to the Spanish Steps, which on a summers day @ 36 degrees is a fair walk. Perhaps a shuttle bus would be a good idea for elder patrons who can not walk that distance or families with small children. There are no restaurants close by and the nearest supermarket is a fifteen minute walk away, there is no mini market close by either. The staff provide excellent service though, were fluent in English and eager to help out. The apartment we had was a great size, comfortably appointed and breakfast was very good, the rooms and grounds are spotless, as is the pool area. However, at over 200 euro a night, the bed was extremely uncomfortable, it was one of those where two single bed mattresses are placed together to make a king sized bed. The mattress on the left hand side was obviously old and had collapsed on outside, the timber base creaking with every move made.
於 2023 年 9 月住了 5 晚
Manuel GM 於 2023年9月13日的回應
thank you for the time you use to review our property

10/10 優異

Pernille

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 8 月住了 5 晚
ML Direzione 於 2023年10月26日的回應
thank you

10/10 優異

Robert

讚好：整潔度和客房舒適度
Great place! We were there 8 days and felt very comfortable. Big space from what we were expecting and staff was friendly & helpful
於 2023 年 8 月住了 8 晚
Manuel GM 於 2023年9月13日的回應
pleasure to have you here in roma @aldrovandiresidence

6/10 一般

Mark

伴侶同遊
不滿：設施服務
Room was large but dark and dingy. Bed was uncomfortable. Breakfast was mediocre at best. Drinking water was extra charge. Pool was nice but pine needles kept falling on the chaises. Location was good. Staff was nice.
Manuel GM 於 2023年9月13日的回應
thank you for sharing your experience, we will use your suggestion to imporve our service

8/10 不錯

Robin

讚好：客房舒適度
於 2023 年 7 月住了 3 晚
Manuel GM 於 2023年9月13日的回應
thank you for your kind review

10/10 優異

Elias

於 2023 年 7 月住了 5 晚

6/10 一般

James

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I would have given this property an excellent rating. Facilities were great, really nice breakfast. Room was spacious and cozy. My only disappointment was that cleaning staff took our purchased beach towels by mistake and they were never returned. What is more surprising is that when I asked if something could be done to compensate us, even for a small bar service charge to the room, management said No. That’s very disappointing and frankly not thinking about the big picture. Just left us with a bad taste.
於 2023 年 7 月住了 3 晚

8/10 不錯

Osvaldo

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The property is old but well taken care of. The prices were a bit high and no grocery or shopping stores near by. Also it is extra on cost because they are located outside the Rome walls I was told. Over all, not very centric location but comfortable to stay.
於 2023 年 6 月住了 8 晚
Manuel GM 於 2023年7月7日的回應
Dear Osvaldo, thank you for your kind reviewBest Regards

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
Trivsamt hotell, ståtlig byggnad, något sliten inredning på charmigt sätt, spårvagn utanför dörren, fin service, underbar pool.
於 2023 年 6 月住了 3 晚
Manuel GM 於 2023年6月28日的回應
tack för dina lovord

8/10 不錯

Rafael

讚好：整潔度和客房舒適度
於 2023 年 5 月住了 6 晚
Manuel GM 於 2023年6月28日的回應
Thank you

6/10 一般

karin

讚好：整潔度和客房舒適度
於 2023 年 6 月住了 4 晚
Manuel GM 於 2023年6月22日的回應
thank you for sharing your opinion best regards

10/10 優異

Gunnar

於 2023 年 5 月住了 5 晚
Manuel GM 於 2023年6月22日的回應
Thank you for sharing your experiencebest regards

10/10 優異

Doris

讚好：整潔度和客房舒適度
Excellent hotel
Hotel Androvandi was beautiful and the service was great. We had a free breakfast which was great with lots of choices. Fresh fruits and breads. Very clean and beautifully decorated.
Dining room
Dining room
Resting room and swimming pool
於 2023 年 6 月住了 1 晚
GM 於 2023年6月9日的回應
thank you for your kind review

10/10 優異

Sarah

家人同遊
讚好：整潔度、設施服務和住宿狀況
We were very well taken care of by all the staff here. We enjoyed our large rooms. We had one opportunity to swim in the pool but sadly the rainy cold weather for the rest of our stay didn't give us an opportunity to enjoy this more - other wise I think we would have greatly enjoyed the outside bar and lounge area! Breakfast was good. We loved being in this quieter area of the city - lovely walk through the park to get DT. Easy transportation (both taxis and trams etc.) Some great local restaurants too. We would definitely stay here again.
於 2023 年 5 月住了 4 晚
GM 於 2023年5月31日的回應
Dear Friend thank you for your feedback. I will share your words with all the staffSee you soon abck

10/10 優異

Mickala

多人同遊
讚好：整潔度、設施服務和住宿狀況
The stay was wonderful, especially the free breakfast. Not only was it buffet but also service to your tables! The location is a little outside of the touristy area of rome so transportation did take some additional time. Other than that, clean and great stay. Large room space and wonderful people!
於 2023 年 5 月住了 4 晚
Manuel GM 於 2023年5月24日的回應
Dear Friend thank you for sharing your experience with usBest Regards

8/10 不錯

Shushan

多人同遊
讚好：整潔度、設施服務和住宿狀況
Everything was good besides the fact that they did not let us jump into the pool. That was very strange and awkward and irritating.
於 2023 年 4 月住了 4 晚
Manuel GM 於 2023年5月24日的回應
Dear Friend, thank you for sharing your experience with us. We apologize if our concern about safety was misunderstood, we just didn't want to irritate you but we just asked to follow our safety policies into the pool area. You are not alone and you cannot jump into the pool considering we have the resposnability for your safety and other guests safety. All around the pool there are signs asking not to jump, we believe it's enough to expect guests respecting our simple and reasonable guidelines. Best regards and see you soon back

4/10 欠佳

Michel

伴侶同遊
讚好：整潔度和設施服務
不滿：住宿狀況
Le studio était bien mais les fenêtres donnent sur une grande artère où la circulation automobile est importante et surtout où passent les tramway très bruyant. Pas facile de se reposer d'autant que la circulation du tram est de 5 h à 00h ou 1h le week end. En outre l'hôtel se situe à un carrefour avec des feux. Tous les studios seraient côté rue et notre demande d'avoir une simple chambre côté jardin n'a pu aboutir. Dommage car notre séjour était assez long....Par ailleurs le montant des taxes que nous avons payé pour la durée du séjour était plus élevé que celui annoncé.
於 2023 年 4 月住了 7 晚
ML 於 2023年4月26日的回應
Cher client, nous sommes désolés que votre séjour n'ait pas été entièrement satisfaisant. Malheureusement, nous n'avons pas pu faire de surclassement de courtoisie, la structure était complète. Tous nos appartements disposent de double vitrage, il aurait été utile au moment de la réservation de prévenir la réception de la nécessité d'une chambre éloignée de la rue. Nous sommes désolés de vous contredire mais vous vous êtes acquitté régulièrement de la taxe de séjour de 4 euros par jour et par personne. Nous ne comprenons pas où vous avez pu recevoir ces informations incorrectes. A Rome, les résidences 4 étoiles facturent le montant de 4 euros Nous vous demandons d'annuler/modifier ce jugement négatif et incorrect sans aucune justification.

8/10 不錯

Adam

讚好：整潔度、設施服務和住宿狀況
The team within the property were very friendly and welcoming. Having our own kitchenette was great. We discovered the fridge wasn’t cooling properly, the team replaced it with an hour. There are some lovely walks in the park opposite the property. Visitor attractions are not that far either, walking or taking the bus or tram that stops outside the front door.
於 2023 年 4 月住了 5 晚
ML 於 2023年4月26日的回應
Thank you for sharing your experience at ALdrovandi Residence

8/10 不錯

Joanne

家人同遊
讚好：住宿狀況
Really friendly staff, easy to get to, tram stop right outside. Lovely surrounding area with a park to walk through to the shopping area. Breakfast room was great with options to suit our family. Only negatives were the room was old fashioned and dark, but clean and had everything we needed, and unfortunately the pool wasn’t ready for use due to being the end of winter season. Great lounge area where we could wait for our airport transfer and charge phones before our homeward journey.
於 2023 年 4 月住了 5 晚
Manuel GM 於 2023年4月26日的回應
Great to meet you at ALdrovandi Residence See you soon back

10/10 優異

Jean paul

讚好：整潔度和客房舒適度
Environnement
Appartement hôtel de qualité. A côté du parc Villa borghese. Petit dejeuner de bonne facture. Bien situé pour les differents trajets en transports en commun (bus tram)
於 2023 年 3 月住了 6 晚
Manuel GM 於 2023年4月26日的回應
Merci pour votre commentaire

10/10 優異

Gareth

讚好：整潔度和客房舒適度
於 2023 年 3 月住了 3 晚
Manuel GM 於 2023年4月26日的回應
thank you

10/10 優異

Eder

讚好：整潔度和住宿狀況
不滿：設施服務
Staff and manager were super friendly and helpful. Cleanliness of the place was excellent. The morning breakfast was great, my family all loved the fresh bakery items and fruits. Only disappointment was the pool but I understand it is out of season.
於 2023 年 3 月住了 4 晚
Manuel GM 於 2023年4月26日的回應
We are glad to read your positive feedback

8/10 不錯

Andrea

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 1 月住了 2 晚

8/10 不錯

Frank

讚好：客房舒適度
於 2022 年 11 月住了 5 晚
Manuel 於 2022年12月7日的回應
Thank you for your review

6/10 一般

Min

家人同遊
讚好：整潔度
On the last day, I asked the front desk gentleman to call a taxi to FCO. He kindly recommended a "hotel taxi service". I asked the charge, he answered to me "$70". I asked whether the fixed rate to FCO was $50 ? He explained to me since the hotel was not located in ROMA downtown. I couldn't buy the explanation, he called a regular cab, we were charged the fixed rate and arrived FCO on time. It was quite and safe. The wood furniture was very old and the glass table was relatively new, however it's missing a lot of screws to secure the glass table top on the metal frame. Be very careful ! The breakfast was not too bad, but can be better for a 4 star hotel.
於 2022 年 10 月住了 4 晚
Manuel 於 2022年12月7日的回應
Dear Guestthe difference of price from the hotel transfer service and the regular taxi service is the availability of a limousine with private driver at your disposal till inside the aiport with luggage.Best Regards

6/10 一般

oleg

商務旅客
讚好：整潔度
C'est un "appart - hotel" où les chambres sont équipées avec kitchenette, table pour dîner etc.. Le tout nécessiterait une modernisation, on a un peu l'impression d'être resté dans les années 80. Literie toutefois de très bonne qualité. Le personnel est très aimable et disponible, ce qui est appréciable. Le petit déjeuner est décevant, indigne de la signature Aldrovandi. Il y a des services de bus juste en face de l'hôtel. Le Musée d'Art Moderne est à 5 minutes à pied, la piazza del Popolo (et donc la vieille ville) à 15-20 minutes à pied, dans un cadre plutôt sympathique. Pas de restaurant à proximité directe, il faut marcher une dizaine de minutes vers viale Rossini (Restaurant Rossini excellent !) ou via Luciani - piazza Euclide.
Manuel GM 於 2022年11月10日的回應
Merci pour votre avis. Nous sommes désolés pour votre commentaire sur le petit déjeuner. Nous nous réjouissons de vous avoir à nouveau comme client