We travelled with 2 seniors & 2kids. This was our first time staying in Rome. I picked this place because of the location, the # of bedrooms, & the brightness of property in the photos.
When we booked, we were told that there was no lift. The unit was located on 1st floor but need to take 15-20 flights of stairs to reach the unit. When we arrived, we saw there was a small lift but we couldn't use.
Giovanni was nice. He helped us carry some luggages up & allowed us to check in luggages earlier as we arrived before the checkin time. This was definitely a bonus as we wouldn't know where to go carrying 9 luggages. We really appreciated that. We left after 15 mins so Giovanni can continue the final cleaning and making the beds.All bedrooms are spacious. What I didn't like the most was the cleaniness of all bathrooms, the kitchen sink. There were ants crawling in 1 bedroom, 1 bathroom close to the entrance and near the hallway.
The toilets were clean but you can see some sinks or faucet were rusty and old. All bathtubs' grouts were greyish and moldy. Some grouts on tile were moldy. Same for kitchen sink.One of the bodywash dispenser handles was broken (the bathroom with washer). Luckily we brought our own. The bathtub was clogged. Water & soap would cover your feet. We didn't use the bathtub next door either, similar situation.Bath towels were thin, not good quality. Kitchen kettle has white stuff in it. 1 bedsheet wasnt big enough.It kept coming off.
Location was the best.