圓湖酒店 | 熱門圓湖住宿限時優惠每晚可低至 HK$335

「A great place to stay in a good location. We asked to stay until noon the next day as I had a business meeting online and they were very accommodating. Would definitely go there again if I was in the neighborhood」

「Great place in all ways.」

「This wasn't my favourite budget hotel. There was a funky smell in our room when we first went in. (We didn't ask to change rooms, as we were tired and didn't want the hassle. I am sure they would have accommodated our needs. So I cannot really complain now, because I didn't ask to have the problem rectified at the time). Luckily, the window opened, but it was on the ground floor, so we weren't comfortable sleeping with the window open; it would have been nice to air out the room. The bed...

「Not clean」

「The location was great, staff was nice and everything seemed clean. There was nothing fancy about it but it was a safe, clean spot to stay when visiting.」

「Bad room smell, unfinished projects like paint and trim in room.」

「Ac unit was not working and when the unit would start its cool cycle it sounded like a semi jake brake. Was told the rooms were all full so couldn’t switch to a different room. 80 degrees and humid all night no sleep.」

「Booked this hotel due to hot tub advertised. Upon check-in, the hot tub was completely covered up, non running. Discussed with booking company, was told front desk would let us check out in 10 minutes. Front desk allowed us to leave but took days of back and forth for them to release our money! An absolute joke! Would NEVER recommend due to false advertising, dishonest staff. No thanks!」

「Outstanding service and the best breakfast I’ve ever had! Absolutely enjoyed this place and the lovely owners!」

「Loved it!」

「The room and resort are ok. We had 4 people but they would only give 2 passes to the water park. We just wanted to sit by the pool! Ridiculous for what they charge. There is not house cleaning and people are supposed to leave their trash outside the room which makes the hallway stink. The lady at check in was rude but the other staff were nice. Restaurant and bars closed around 9 while we were there. For the money I would stay elsewhere next time. “Third” bed was ridiculous as a bunk bed. It...

「I called to let them know I would be coming in at 9pm and was told that was fine. When I arrived, there was no staff at the desk so I waited. After 15 minutes I called their number. The person on the other line said give them one minute. It took them over 10 minutes to show up. They proceeded to say some woman called them and canceled my room on my behalf. After a conversation, she said there’s a room available she just needs to change the linens it’ll only be 5 minutes. It ended up being FORTY...