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"Inconsiderate management of relevant information impacting stay "

"Review for The Wild Pheasant Hotel & Spa – Saturday 6th May 2026 We had a wonderful stay at the Wild Pheasant Hotel & Spa on Saturday 6th May and I can’t recommend it highly enough. From the moment we arrived, the standard of cleanliness really stood out. Our room was spotless, and the same high standard continued throughout the entire hotel – everything felt fresh, well-maintained, and beautifully presented. The breakfast was absolutely AMAZING! The selection was excellent, everything was cooked to perfection, and the quality of the ingredients really shone through. It was one of the best hotel breakfasts we’ve had in a long time. However, what really made our stay special was Mel on reception. She went above and beyond to make us feel welcome and looked after. Mel is the friendliest, most helpful person you could hope to meet – she was genuinely lovely to chat with and gave us brilliant recommendations of places to visit in the area. Her warmth and professionalism made a big difference to our experience. She is a real credit to the hotel and the whole team. We left feeling relaxed, well-rested, and very well looked after. Thank you Wild Pheasant – we’ll definitely be back! Highly recommended. ⭐⭐⭐⭐⭐"

"Lovely hotel in a good location. Beds and pillows really comfy. Staff welcoming and friendly. Car park was full so used racecourse carpark. Not far to walk and only £10 per night.(Hotel is £20). Didnt have any meals in hotel so cant comment on food.Had a lovely 2 night stay."

"Clean room. Comfortable bed. Friendly staff. Great location."

"Lovely& clean warm and quiet if anybody finds anything to moan about they must be a miserable bastxxd "

"Breakfast was great although the morning after there had been an event on it was very busy and almost too many people in at one time. Room was lovely but not very soundproof through the door, we could hear every door slam. The size of the room was great especially for a family with a sofa bed. Food from the bar was very convenient and tasted good too."

"Breakfast was very good. There is gated parking for customers and it is a few minutes from the city centre and the train station"

"Absolutely spotless hotel, food and the staff were first class, plenty of space in the bar and restaurant. Will definitely make a point of staying there when a hotel is needed in that area."

"Just an overnight stay but the staff are very friendly and a tentative. Room was very clean the bed was very comfortable a good choice of breakfast. I’ll be staying again when I’m in the area"