Rugby Family Hotel

"We have just checked out from our 2 night stay. It has been an amazing experience with our 2 young children. Facilities and room were excellent. Kids enjoyed the pool and driving Range. The food was excellent at the restaurant. We had Dinner and BreaKfast for the 2 days and both days was good. However i think front Desk staff need some extra training. At 3 different times with different staff we were given wrong information. They cluless about the facilities and its timings etc. one day we were booked and told to go to Bar for our Dinner even after I mentioned we had dinner at the restaurant behind last night, the lady was so sure and told us to go to bar at the allocated time only to be told to go back to the restaurant by the Bar staff. When asked about children’s swimming times and information no clue when asked about driving range no clue and was told to go to the outer building and ask them. Apart from that i would definitely recommend and would return again. "

"Brilliant location, nice and modern, quiet room. Air con not the best at all though"

"Room clean Staff nice polite and helpfull Parking good Very comfortable night "

"Hotel is in desperate need of updating. Rooms and bathrooms are in poor condition. Hallways have visible marks and dents in the walls and carpets. Food is poor in Zest, breakfast is mediocre. "

"Nice"

"I stayed here for one night as was attending a concert at BP pulse which is walking distance. Staff was friendly, really liked the lounge area, breakfast had a good variety. Rooms were good enough, perhaps could have been a little bit longer (I am 6 foot 3!) but overall, an excellent stay with no complaints. Good value for money, and would definitely recommend this hotel if anyone had to go somewhere near by i.e. Birmingham Airport, BP pulse or NEC "

"Busy hotel, noise travels through corridor. We had trouble sleeping."

"Excellent"

"This would have got a 5 star review had there not been any redecorating going on, leaving corridors dark and smelly. Will be great at the end of it though. Standard room clean and spacious, large tv and immaculate bathroom. The shower was amazing. Ate and drank at the hotel. Food was delicious and drinks reasonably priced. Don’t forget to tell staff if you are staying at the hotel as you’ll get 25% discount on all food. Plenty of parking, free at weekends. Only there one night but a lovely stay. Will use again if in the area particularly if I can get it at the same price - £58 per room for a Saturday is an absolute bargain! "