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Genting Hotel

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Primary image
Indoor spa tub
Indoor pool
Indoor pool
Signature Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Overview of Genting Hotel

Genting Hotel

4-star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Pendigo Way, Birmingham, England, B40 1PU

Explore the area

  • Popular LocationThe Bear Grylls Adventure3 min walk
  • Popular LocationSantai Spa4 min walk
  • Popular LocationNational Exhibition Centre18 min walk
  • AirportBirmingham (BHX)5 min drive

Room options

About this area

Birmingham

Located in Birmingham, Genting Hotel is connected to a shopping centre. Santai Spa and National Exhibition Centre are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pendigo Lake. Looking to enjoy an event or a game while in town? See what's happening at Resorts World Arena or St. Andrew's Stadium. Take in the nearby slopes with a ski area and skiing, or try out other outdoor activities such as ice skating.

What's nearby

  • The Bear Grylls Adventure - 3 min walk
  • Santai Spa - 4 min walk
  • Pendigo Lake - 5 min walk
  • National Exhibition Centre - 18 min walk
  • National Motorcycle Museum - 5 min drive

Getting around

  • Birmingham International Station - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

About this property

Genting Hotel

4-star hotel connected to the convention centre
Close to National Exhibition Centre, Genting Hotel provides a casino, a bowling alley and a round-trip airport shuttle. Hit the jackpot at this hotel with amenities such as 10 casino gaming tables, 30 slot machines and 2 casino VIP rooms. Treat yourself to a facial, a body treatment or a massage at the on-site spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. In addition to a rooftop terrace and a shopping centre on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • English breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-in, a lift and ATM/banking services
  • A 24-hour front desk, smoke-free property and express check-out
  • Guest reviews speak highly of the location
Room features
All guest rooms at Genting Hotel have perks, such as laptop-compatible safes and air conditioning, in addition to amenities, such as late-night fare and complimentary wireless Internet access. Guest reviews highly rate the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Roll-in showers, grab bars near toilets and bathroom emergency pull cords
  • 42-inch flat-screen TVs with digital channels
  • Recycling, heating and daily housekeeping

Languages

English, French, German, Greek, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15.00 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15.00 for adults and GBP 9.95 for children
  • 18 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre
  • Bowling alley
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Shopping

Family friendly

  • Bowling alley
  • Indoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Casino (538 square feet of space)
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: GBP 15.00 for adults and GBP 9.95 for children (approximately)
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Self-parking fee: GBP 15.00 per night
  • Crib (infant bed) fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Genting Hotel Birmingham
Genting Hotel
Genting Birmingham
Genting Hotel Hotel
Genting Hotel Birmingham
Genting Hotel Hotel Birmingham

Frequently asked questions

Does Genting Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at 臨之酒店?

As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at 臨之酒店 on 24 Oct 2022 start from HK$889.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Genting Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Genting Hotel?

Self-parking is available for GBP 15.00 per night. Limited spots are available.

What time is check-in at Genting Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Genting Hotel?

Checkout is at 11 AM.

Does Genting Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 10 per vehicle applies.

Where is Genting Hotel located?

Situated on the waterfront, this spa hotel is steps away from Resorts World Birmingham, Santai Spa and Pendigo Lake. National Exhibition Centre is 0.9 mi (1.5 km) away. Birmingham International Station is 27 minutes by foot.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 675 out of 1000 reviews
5 - Excellent 68%
Rating 4 - Good. 220 out of 1000 reviews
4 - Good 22%
Rating 3 - Okay. 51 out of 1000 reviews
3 - Okay 5%
Rating 2 - Poor. 32 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 1000 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Adam
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very friendly staff
Stayed 1 night in Oct 2022

5/5 Excellent

HUNG SANG ANDREW
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Sep 2022

5/5 Excellent

Allison
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Sep 2022

4/5 Good

Judith
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Unfortunately, we could only get the accessibility room which wasn’t as practical for us and we missed the opportunity to take a bath or have a practical sink and mirror.
Stayed 1 night in Aug 2022

5/5 Excellent

Shaniya
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay!
Stayed 1 night in Aug 2022

5/5 Excellent

sharon
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with choice
Stayed 2 nights in Aug 2022

1/5 Terrible

Shokofeh
Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for my honey moon and I made the biggest mistake. My fiancé skin swollen in the morning as he felt biting from bugs in the bed. When I spoke to manger and the staff they have been acting very unprofessional and rude asking me to leave when I ask for an email address to make a complaint. If you are staying in this hotel try to bring clean bed sheets as there is bugs in the beds. I will provide photos the morning we stayed on 17/07/2022 showing on my phone. They also charged me £159 for smoking one cigarette in the bathroom as my partner didn’t know. They did not give warning . The next morning I wanted to use the swimming pool and she said you are 1 hour late so you can’t use the pool. I felt like I am in prison rather than a hotel to enjoy my time.
Stayed 1 night in Jul 2022

5/5 Excellent

Nancy
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the amenities and spa and the room
Stayed 3 nights in Jul 2022

5/5 Excellent

Emma
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

5/5 Excellent

Haydn
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022