Bad Reichenhall Rupertus Thermal Bath Hotels

"Yes everything was excellent "

"Very clean room. Nice body wash. Front desk staff were very friendly & helpful. Complimentary breakfast was great. "

"Very nice place! I would recommend it!"

"This is such a wonderful place! Everything about the property is faultless, the location is perfect to enjoy nature and relax, the food is incredible and the staff could not be more courteous and helpful! Definitely have to return! "

"A very well located hotel for us to explore the area of both Germany and Austria! Excellent breakfast buffet and the breakfast staff were fantastic. Our room itself was functional but had excellent storage space and a wonderful view from the balcony! Perhaps in need of a bit of modernising in the room and definitely need better pillows, sorry! The Rituals products in the bathroom were a lovely touch, as was the gift on my birthday. We visited the pool once and again, it maybe needs just a bit of modernising. Our kids loved having the play park! The one thing I would perhaps suggest is that €10 per night for parking is excessive. Between this and city tax, it added an extra €100 to our bill on check out for a 6 night stay. There is absolutely no alternative in the area for parking and even €5 per night would have felt more acceptable. Overall a brilliant stay in a beautiful part of the world and we would definitely stay again, despite my points above. "

"The advert on Hotels.com is misleading and should be changed . There is no Alpenstadt Hotel. There are 3 different hotels, and you are allocated to one when you arrive. Only one has a manned reception, and parking is a lottery. We had to go to a different hotel (Sonnebichel) for breakfast, and there was no step free access. Our particular hotel (Erika)was an old building with nicely appointed rooms though the door to the balcony was in need of attention. There was a lift, possibly the smallest I've ever seen, and would not be suitable for many wheelchair users. Main issue is lack of staff on reception (the Erika had none) to handle queries, nor is any information provided in the room. Disappointing and poor value for money."