Rustington Hotel with Pool

"Overall rooms need attention, very shabby, decoration poor , carpets a no no ,en-suites need some attention to detail . "

"Room comfortable, good beds and linen but for the price, very small with no view and in need of redecoration. Bathroom in need of attention, dripping shower head. Whole property tired and in need of renovation for the price point. Breakfast terrible, very limited non meat options, rubber eggs. Staff very welcoming though! Location perfect. "

"Bedroom was clean, tidy & modern"

"Hotel is clean and tidy, with lovely staff. The spa itself was a huge bonus at a hotel, the only downside I have is that there are a good few steps in this hotel, some quite tricky steps down to the lower level spa, but it was lovely clean and very relaxing. Can get quite busy. "

"Clean room. Very lovely and warm staff very good management team and l really enjoyed my the time my little one. Everything was amazing and l can not wait to good back. The room 424 have the best seaview. "

"We booked a twin room, which was confirmed at check-in however we were told that the room had a king size bed. Took 3 phone calls and two and a half hours to get housekeeping to ste the room up as booked. Not good enough. "

"Their system said I had not paid for breakfast, I had. The room was not cleaned without my insistence, apparently they were too busy! Spent 90 mins in foyer while it was done. Room keys did not work very well. Changed but still not working properly. Woken just before midnight on final night, banging on door, He refused to say who it was, Said I had to prove who I was as no one should be in the room. No apology given. A man banging on my door just before midnight telling me to identify myself to him smacks of the travel lodge incident where women are put at risk. Following morning, no apology, blaming the company we booked through, finally offered a small refund which I am having to claim through a third party. I had very little sleep after the incident. Left as soon as possible as I was left feeling very uncomfortable. There was a real sense that I was an inconvenience. All problems were the fault of anyone but them. Very poor customer service. Not a good experience at all. Returned home far more tired than when I left. Not good fro a short break."

"Need bigger TV in the room and more tea and coffee "