10/10 優異
Joan
2023 年 5 月 30 日
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A relaxing stay in Isle of Wight
I recently had the pleasure of staying at a hotel for a two-night getaway, and overall, it was a good and relaxing experience. The hotel's convenient location, excellent service, and serene ambiance made for a memorable stay. However, I did come across a minor issue with mould near the shower area, which slightly dampened my experience.
The service at the hotel was exceptional. From the moment I arrived, the staff were warm, welcoming, and attentive to my needs. They went above and beyond to ensure my stay was comfortable and enjoyable. Whether it was providing helpful local recommendations or promptly addressing any concerns, their commitment to excellent customer service was evident throughout my stay.
The hotel exuded a peaceful and relaxing atmosphere, offering a much-needed escape from the bustling city. The serene surroundings and comfortable amenities helped create a calming ambiance, allowing me to unwind and recharge. The room itself was spacious, well-appointed, and tastefully decorated, offering all the necessary amenities for a comfortable stay.
However, I did encounter a minor issue during my visit. While using the shower, I noticed some mould near the shower area. Although it was not extensive, it was a concern that should be addressed to maintain the overall cleanliness and hygiene standards of the hotel. While it didn't significantly impact my stay, I believe that regular maintenance and thorough inspections would help prevent such issues in the future.
Joan
於 2023 年 5 月住了 2 晚
