Belo Horizonte SESC Palladium Hotels

"Great"

"Breakfast was excellent. Hotel location was good. It felt safe walking around the neighborhood and there were good restaurants nearby. The property is old, and it shows. The bedding was old and needed to be updated. Staff were friendly and helpful. "

"Great property but i have 3 “negative” or should I say, constructive criticism to tell: 1- Dont charge for extra pillows (pillows are super soft and uncomfortable) 2- Blankets are super thin and needed a second one to keep myself warm. 3- the pool area is beautiful but the floor is very slippery when you get out of pool…i took a tumble myself, almost fell…and later I spoke to the manager about it. It could have been a really disaster and ruined my vacation. "

"Great value! Staff are courteous. Location was very ideal considering the city had a street festival in the day we stayed. Definitely coming back!"

"the hotel is well located"

"The breakfast is very good; you have juices, coffee, fruit, and eggs. The room is just adequate for the price I paid, although the facilities are a bit dated. The area around the hotel is a bit unsafe at night."

"Top"

"Was great "

"Most of the staff were helpful and professional, especially the staff in the restaurant who were friendly. However the first time I checked in the man was very unhelpful and told me there was no booking in my name and tried to sell me a room. I was upset and then he said 'I need your passport'. I told him again I had booked and paid for a room and he seemed to nod and I gave my passport. He had found my booking but didn't tell me or apologise and there was no welcome. The second time I checked in, the woman has welcoming, friendly and professional. She also spoke excellent English. "