Search Castles in Saarlouis

"The carpet leading to our room smelt of dogs, our room smelt of cigarette smoke. Breakfast time was chaotic, the staff were not in control. We needed to wait for food, crockery and utensils. We later found out they were trying to cater for a coach full of people, who were also taking lots of food for their journey. Terrible, disgusting very unpleasant. We have stayed at your hotels before with no problems. "

"Great"

"Its realy good for road trips"

"Friendly and helpful staff."

"Good value for its price. A little bit noisy in the evening as it is a city centre location. Nice continental breakfast with a selection of continental breakfast things. Staff happy to help. It's fairly centrally located. Good for its price."

"Excellent customer service and facilities, great location, and would definitely use again "

"The air conditioning barely worked. The supposedly great restaurant was “on vacation” - during peak tourism season! There was no extra lock on my room door or chain for security. Although I hung out the sign saying I did not want housekeeping, the housekeeping staff opened my door (because there was no way to lock it) while I was undressed so I had to yell at them to stop. The light switches are so complicated that even the staff found it difficult to explain them. If there was a safe for valuables it was cleverly concealed. And the “director” (manager) of the hotel was too arrogant to make time to speak with me about my concerns. The staff were nice enough, but the management is off the charts stupid, arrogant, or both. This place does not deserve your business."

"Very friendly staff"

"The friendliness of the staff. They were also very helpful."