“Very clean. We were woken by front desk calling at 1130 pm asking our names and telling us we are in the wrong room. Then proceeded to hang up and said would call back. We had both taken medication. We were frantic and got dressed and went downstairs. Someone had entered our booking incorrectly. No apology. No comp. Nothing. My anxiety was so high thinking we were losing our room that I could not sleep. ”
“Very clean. We were woken by front desk calling at 1130 pm asking our names and telling us we are in the wrong room. Then proceeded to hang up and said would call back. We had both taken medication. We were frantic and got dressed and went downstairs. Someone had entered our booking incorrectly. No apology. No comp. Nothing. My anxiety was so high thinking we were losing our room that I could not sleep. ”
Martina