“Très bon séjour; Très bien placé à côté de tous les centres d’intérêt et transports principaux.
L’accueil au top comme toujours et le petit dej pas mal pour un végétarien.
Les chambres ne sont pas hyper bien insonorisés entre chambres mais ça reste aceptable par rapport au reste.
”
“Mathilde was extremely helpful during our entire (albeit short) stay.
My partner had difficulty with the stairs due to a recent operation and Mathilde was able to give us a room with easier access. Without being asked.
I would definitely recommend staying here. ”
“Very friendly and helpful place with a location that is perfect. The room was large and then bed the most comfortable of our trip. Parking is a little complicated, but they front desk was very helpful and proactive in helping us manage it & their discount. ”
“Security exceeds our expectations, as guests have to ask the reception to open the front door via the speaker before checking in, and to beep the room cards before entering the hotel after checking in.
Room is large, cosy and clean overall. However, one of the two TVs cannot receive signals, and there's leftovers by previous guests in the fridge-freezer.
It's nice to swim in the swimming pool, and it'll be better if the adjacent jacuzzi works.
Overall speaking, booking a room with……
“Si cet établissement reste à ce niveau de propreté,d'accueil et de service annexe, je reviendrai à nouveau si l'occasion se présente.
Par ailleurs, c'est très calme, bien placé à proximité de restaurants et relativement proche du centre ville.”
“I was immediately made welcome, the staff were very helpful and friendly. The location is excellent and my room was very pleasing.
An easy improvement would be to have a kettle and tea/coffee bags in the room.”
“We felt very welcome by the young man who received us upon check in. Then everything seemed to be too much trouble for the staff. I was told only one cleaner to clean the hotel. Everything you asked seemed to be asking for a favour. No service at all and definitely not a 4 star. More like an inn than a hotel. Breakfast wasn’t good neither. Only the location. ”
“An absolutely lovely hotel in a great location and with a cosy, welcoming atmosphere. We loved our stay here - especially the nice touches like free fizzy water and coffee in the lobby. The rooms were nicely decorated and clean, plus the staff were really welcoming and helpful. Would definitely love to stay here when I next return to Toulouse.”