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"friendly staff, loved the gacha vending machine"

"The staff was amazing. So nice and helpful. Somehow they left a better impression than the beautiful scenary."

"The breakfast was great with variety of options!! The service was great and staff were helpful. The room we had was small in size but great city view. We enjoyed our stay. Thank you"

"Great location, very convenient for access to trains, the observatory and quieter food options outside the madness of inner Shinjuku."

"A grwat hotel with lovely staff. Friendly and considerate. "

"The onsen was awesome! Nice room and front desk staff was very helpful. The restaurant manager didnt treat me well but its ok."

"Rooms were clean with refrigerator. They were small and did not have much room for luggage, but the room had all the necessities you need and is functional. No closet space. The big plus was the public bath on the 28th floor, and it is available to all guests for free! This is a great perk!"

"Staff were amazing "

"Loved the hotel. Worked great for us. We had stayed at the APA close by which was nice but this was great for our last week here. BREAKFAST - if you don’t get it included with your package it is 5,000 YEN. Way too much for what they are offering. So many easy quick options for a fraction of the cost. Starbucks for one is very close. "