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Reviews of Avenues Hostel

1 out of 5
Avenues Hostel
107 F St E, Salt Lake City, UT

Reviews

6.4
Rating 10 - Excellent. 22 out of 78 reviews" "
Rating 8 - Good. 18 out of 78 reviews" "
Rating 6 - Okay. 8 out of 78 reviews" "
Rating 4 - Poor. 8 out of 78 reviews" "
Rating 2 - Terrible. 22 out of 78 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Emelie

Disliked: Cleanliness, amenities, property conditions & facilities
good location, but seemed a bit run down
Stayed 2 nights in May 2024

2/10 Terrible

Jeff

Disliked: Staff & service, amenities, property conditions & facilities
The manager is great if you like being disabled and getting put on the street because you forgot your door code in the middle of the night.
Stayed 2 nights in Apr 2024

2/10 Terrible

jordan

Stayed 1 night in Apr 2024

6/10 Okay

Katherine

Stayed 1 night in Apr 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberli Galindo

Liked: Cleanliness, staff & service, property conditions & facilities
Low rates safe and nice staff
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriel, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, convenient, friendly.
Stayed 1 night in Apr 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Jon is a total jerk. I was denied my service animal... actual service animal for narcolepsy, mind you. i tried to explain and he just talked over me and said "sue us." honestly... he deserves to get punched in the jaw. I initially thought the conversation ended fair... he said he would refund my money. well when the booking agent contacted them.. they denied the request. there are a lot more things i want to say but cant on here. toal joke
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberli

Liked: Cleanliness, staff & service, property conditions & facilities
I like it here
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberli

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying here, when I need to be close to downtown.
Stayed 1 night in Apr 2024

4/10 Poor

Sau Wen

Stayed 2 nights in Mar 2024

8/10 Good

Kayvan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and would stay again! Thank you for everything! Sarah League
Stayed 1 night in Mar 2024

8/10 Good

Pricila

Stayed 1 night in Mar 2024

4/10 Poor

Emmanuel

Stayed 1 night in Mar 2024

4/10 Poor

Jasper

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff and their service could have been better. There was no proper guidance to the room. Heater in the room did not work
Stayed 1 night in Dec 2023

10/10 Excellent

Valina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

2/10 Terrible

Lourdes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at this place are so rude. I slept in my car. It was dirty and there were tweakers there. I’d rather stay at the Motel 6 or the Super 8 than this. I’d rather sleep in my car.
Stayed 1 night in Oct 2023

4/10 Poor

andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Beverly

Stayed 2 nights in Aug 2023

6/10 Okay

mark

Liked: Amenities
Disliked: Staff & service
Location and facilities, a good value for the money. Staff competence and professionalism were, in my experience, poorer.
Stayed 1 night in Jul 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When on the road again, this is where I’ll stay
I had a very pleasant stay. I felt welcomed and appreciated. I felt safe. This location is in a beautiful part of town
Stayed 1 night in Jul 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from - Avenues Hostel on 20 Jun 2023
I'm sorry you did not enjoy your stay. :(

10/10 Excellent

Brian

Stayed 2 nights in May 2023
Response from - Avenues Hostel on 20 Jun 2023
Thank you for staying with us!

2/10 Terrible

Seth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff are rude and incompetent. This place should be shut down.
Stayed 1 night in May 2023
Response from GM on 7 May 2023
To stay here you have to follow the rules. If you don't you are asked to leave and perhaps 86 from the property.Thank you Seth for giving us a try.

10/10 Excellent

Precious

Stayed 1 night in Apr 2023
Response from GM on 7 May 2023
Thank you for comming.

4/10 Poor

J

Stayed 2 nights in Apr 2023
Response from gm on 7 May 2023
Thank you

8/10 Good

Fay

Liked: Staff & service, amenities, property conditions & facilities
The living room has tv to watch
Stayed 3 nights in Mar 2023
Response from GM on 28 Apr 2023
Thank you

2/10 Terrible

Roger

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Is the most horrible experience I've ever had in traveling in 58 years of my life. The place has the rudest manager. An alcoholic employee went on rants and raise threatening guests in saying he was going to kill the ball. For hours on end. He did not refund my money in the last night and I refuse to stay there because I was literally afraid for my life because of this insane employee. I have reported this facility to the health department which is going to have an inspector come out on Monday
Stayed 3 nights in Feb 2023
Response from Cliff on 13 Feb 2023
Thank you for giving us a try. Sorry it did not work out for you

6/10 Okay

Kendra

Stayed 1 night in Jan 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, the staff went above and beyond to offer a more pleasant experience.
Stayed 1 night in Mar 2022

8/10 Good

Alice

Liked: Staff & service, room comfort
Stayed 5 nights in Dec 2021
Response from Cliff on 17 Dec 2021
Than You

2/10 Terrible

Andrea, Moberly

Stayed 1 night in Dec 2021

6/10 Okay

Adrian E

The public transportation is great.
Stayed 6 nights in Jun 2021
Response from Night Rider on 23 Oct 2021
Thank You

8/10 Good

Laine H

Liked: Cleanliness, staff & service
This place is worth the price
Stayed 1 night in Oct 2021
Response from Night Rider on 23 Oct 2021
Thank you

2/10 Terrible

Wendy

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The manager spoke to me like he was Hitler and I was Jewish. REALLY LET ME KNOW I WAS NOT WELCOMED. The other staff at the desk was also VERY rude. They charged my card twice claiming the room was not paid for in the reservation. They charged me for the blankets. There are NO silvery to eat with. A very hostile environment. I guess they treat people like that cause they don't do refunds. I almost walked out to find another place to stay. I feel it was all due to my race the extreme hostile treatment I had. I COULD NOT WAIT TO GET OUT OF THERE!!! Horrible experience. This place should be called HOSTILE, and not hostel.
Stayed 2 nights in Sep 2021
Response from cliff on 1 Oct 2021
thank you

2/10 Terrible

Jacob

Business traveller
Disliked: Staff & service
Accidentally booked the wrong dates. They refused to change it. So I burned $80 and ended up sleeping in my car on the actual dates I needed to stay in Salt Lake.
Stayed 2 nights in Sep 2021
Response from cliff on 1 Oct 2021
thank you

2/10 Terrible

Nicholas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

JOSE ACACIO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Was nice and very friendly
Stayed 3 nights in Jul 2021
Response from San on 30 Jul 2021
Thank You for your nice review!

2/10 Terrible

Verified traveller

Uncomfortable vibes from the men running it.
Stayed 1 night in Jul 2021
Response from desk on 26 Jul 2021
Thank You for letting us know

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun place, good people.
This is a great HOSTEL with excellent people. Everyone was welcoming. The area is nice and safe with easy access to the downtown area, the college hospital and public transportation. Full breakfast provided. Multiple areas to sit and meet. Can't say enough good things about this place. The beds are nice and firm at, least the one's in the female dorm, with ac during the summer. Staff was attentive to needs and very helpful.
Stayed 1 night in Jul 2021
Response from L on 18 Jul 2021
YAY ! Thank you for your kind words! This makes me VERY happy ! I'm so glad you enjoyed your stay here ! That's what we strive for ! Come back and see us anytime ! We'd love to have you!!

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
check in was awful- the man at the front desk Took half an hour to find my booking and explain where everything is in the hotel. He kept reminding me that there wasn’t any refunds, which is really annoying because I accidentally booked an extra night that I wasn’t gonna be able to stay for.
Stayed 1 night in May 2021
Response from desk on 26 Jul 2021
Thank you for letting us know

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could not stay here and still had to pay. Whoever had to answer the phone was asleep and rude.
Stayed 2 nights in May 2021
Response from asleep on 28 May 2021
thank you

6/10 Okay

Matthew

Disliked: Staff & service, room comfort
Highway Robbery
Well the verbage used in the advertisement was misleading. I was under the impression that i was renting a room with two sets of twin bunk beds for 37 dollars. It turned out that i was renting one fourth of the room. One twin sized bed, a shared room and a shared bathroom. The management had their argument prepared and treated me as if i was the least smart person on the planet. The actual room description doesn't say that you're only renting 1 bed in the room. Needless to say, in the face of such adversity, i didn't end up staying. I payed a little extra, 5 dollars, and got a room with 2 queen beds at the motel six. Also, they refused any sort of refund and didn't welcome me to breakfast or dinner, which are included in the service.
Stayed 1 night in Mar 2021
Response from Cliffr on 18 Mar 2021
This mans guest did not have ID so could not stay anyway. We encourage all guests to pay attention before making a reservation realize that a room for around $30.00 in a hostel it is not for a private room in a hotel. There is a difference people.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hostel always nice and welcoming. Meals included is awesome
Stayed 2 nights in Feb 2021
Response from Avenues Hostel on 28 Mar 2021
thank you, and please come again Avenues Hostel

8/10 Good

Violet, Salt Lake City Utah

Liked: Cleanliness, amenities, property conditions & facilities
The food is always great. The Manager is a little crusty. Love the location
Stayed 1 night in Dec 2020
Response from Cliff on 17 Jan 2021
thank you

6/10 Okay

eric

Stayed 12 nights in Oct 2020
Response from d on 21 Nov 2020
thank ypu

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice and quite place staff was amazing and always willing to help.
Stayed 2 nights in Oct 2020
Response from Avenues Hostel on 5 Nov 2020
thank you very much, hope to see you in the future. Avenues Hostel

8/10 Good

Johnisaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from cliff on 19 Sept 2020
thank you