1 bedroom, desk, laptop workspace, iron/ironing board
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Reviews of Perramont Hotel

2 out of 5
Perramont Hotel
2162 Market Street, San Francisco, CA

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 65 reviews" "
Rating 8 - Good. 13 out of 65 reviews" "
Rating 6 - Okay. 9 out of 65 reviews" "
Rating 4 - Poor. 11 out of 65 reviews" "
Rating 2 - Terrible. 7 out of 65 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like old architectural style and this place has it. No my room didn’t have a restroom in it or shower but the ones that they had in the hallways were always very clean. I really enjoy this place and for the price I got what I needed my second time staying here I will be back.
Stayed 2 nights in Dec 2023
Response from SP on 5 Dec 2023
Hello Steve, thank you for second stay with us and hope to see many more. We are pleased everything was to your satisfaction and we appreciate you choosing to stay with us. See you again soon. Thank you

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Perramont Hotel is in an excellent location in terms of resource/transportation accessibility and overall safety. Just a few minutes walk away from Church street station, safeway grocery store, walgreens across the street, etc. Multiple dining and coffee options nearby as well. The bathroom and shower were shared just down the hall from my room, and no microwave/fridge in the hotel room as expected, although the room included it’s own sink. The room was very clean as well. In terms of safety and comfort, I would only book this hotel again if I were staying in the city for a couple of days, but not for a longer term stay.
Stayed 2 nights in Oct 2023
Response from SP on 6 Nov 2023
Hello Mai, thank you for your stay with us and also your review with us. We are extremely please you enjoyed your stay with us and we were able to meet all expectations. We hope to see you again very soon. Once again thank you.

4/10 Poor

Engel

Disliked: Cleanliness, property conditions & facilities
All due respect with people that works at the reception because they are very gentle and nice. But the place is horrible. I’m gonna say exactly the DETAILS because I didn’t saw anything like that in here: I went around middle october, it was kinda hot, but in the room was very very hot. I left the window open otherwise is an oven there, but there is a barber place right on the side that was very loud, which didn’t help. There is a little tv in the room and some towels, a sink and a queen bed. The bad was horrible to sleep, I had to get a massage when I got back because I couldn’t move my back and neck. The restroom and shower are separated and is in the hallway, shared with all other rooms. The building smells like pee when you walk in, the room and the towels didn’t smell good either. The minute I walked in I tried to canceled and get a least a minimum refund and go to another place, but they have a no refund policy, I guess we know why. Anyway, girls bring your own stuff, shampoo is terrible and smell bad, and bring hair dryer they don’t have it.
Stayed 2 nights in Oct 2023
Response from SP on 30 Oct 2023
Thank you for your stay with us and we apologize that your stay with us didn't go as planned.

6/10 Okay

Leandra

Liked: Cleanliness
Gut gelegen. Busstation gleich vor dem Hotel.
Stayed 2 nights in Oct 2023
Response from SP on 25 Oct 2023
Hello thank you for your stay with us and your review.

8/10 Good

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from SP on 22 Oct 2023
Thank you for your stay and review with us. We are pleased you enjoyed your stay with us.

8/10 Good

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good choice for 1-3 days trip
Stayed 1 night in Sep 2023
Response from SP on 3 Oct 2023
Thank you for your stay with us and your review. We appreciate you choosing your stay with us. Please visit again soon.

6/10 Okay

Nicole

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was average. Not too friendly but not rude. Ok place if you just need a bed for the night. Walls are paper thin and i had a guy right next to me(hotel wasn’t full) that clapped his hands and banged on things, was in and out to use the shared bathroom and slammed the door every time… all night long. Keep it mind if it’s hot your only choice is to open the window (which have no screens) and you hear everything. Probably not a good place if your goal is to sleep.
Stayed 1 night in Sep 2023
Response from SP on 28 Sept 2023
Thank you for your stay.

10/10 Excellent

Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in.
Stayed 1 night in Sep 2023
Response from SP on 23 Sept 2023
Thank you for your quick review and stay with us. We appreciate the feedback

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from SP on 23 Aug 2023
Thank you for your stay with us and your review. We are pleased that you enjoyed your stay with us and we hope to see you again very soon. Thank you

8/10 Good

Diana, montclair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Honestly the shared bathroom was not an issue like I thought it would be. The location was convenient and walking distance to many cafés and public transportation. We did have several bug bites after the second night, but we are unsure if it was mosquitoes or spider bites. Definitely could be a bit cleaner in the sense of having sheets that one could tell are visibly clean - patterned sheets are not the best for that, and perhaps having a bench in the shower for one to put their clothes on, but other than that, would stay here again.
Stayed 2 nights in Aug 2023
Response from SP on 18 Aug 2023
Thank you for your stay and review. We are pleased you enjoyed your stay with. We will definitely look into your suggestions and see how we are able to improve for the future. Once again thank you and see you again soon.

10/10 Excellent

Philo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from SP on 31 Jul 2023
Hello Philo, thank you for your stay with us and your wonderful review for us. We are pleased you enjoyed your stay with us and everything was to your liking. We hope to see you again soon . Thank you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no privacy..
Stayed 2 nights in Jul 2023
Response from SP on 26 Jul 2023
Thank you for your stay!

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I wanted to be near the Castro.
Stayed 1 night in Jul 2023
Response from SP on 12 Jul 2023
Hello Miguel, thank you for your review and stay with us. We are pleased you enjoyed your stay with us and everything was how you expected. Please come back and stay with us soon.

10/10 Excellent

debra

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A great find...
I had a better than expected stay here. it was in a good location, and within walking distance to downtown and my conference location. The gentleman at the front desk was really helpful and kind. My room was very clean and the bed comfortable. The bathroom outside and toilet was equally very clean. I would absolutely stay here again.
Stayed 5 nights in Jul 2023
Response from SP on 11 Jul 2023
Hello Debra, Thank you for your review and more importantly thank you for your stay with us. We are pleased you enjoyed your stay here with us and found everything clean and accommodating. We hope to see you again soon!

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from SP on 12 Jun 2023
Hello, Thank you for your review and stay with us.

8/10 Good

Randy

Liked: Property conditions & facilities
Stayed 1 night in May 2023
Response from SP on 28 May 2023
Thank you for your stay and review with us. We are happy you enjoyed your stay with us. See you again very soon.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service
Great
Stayed 1 night in May 2023
Response from SP on 14 May 2023
Thank you for your stay and review with us. We appreciate the feedback.

10/10 Excellent

Dean

Liked: Staff & service, property conditions & facilities
The hotel is very clean and well cared for. The carpet looked new and the walls freshly painted. Nice neighborhood and easy to get around. The manager was very kind with me. I recommend for a budget traveler it had everything I needed
Stayed 2 nights in May 2023
Response from SP on 8 May 2023
Hello Dean, Thank you for your stay and review. We are extremely pleased you enjoyed your stay with us and that everything was to your satisfaction. I will surely pass on the message to Santosh who was the manager on duty that day. Thank you and hope to see you again very soon!

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Old-fashioned and charming. Great place for the price.
Stayed 2 nights in Mar 2023
Response from SP on 21 Mar 2023
Thank you for your stay with us and your review. We are pleased you liked your stay with us and hope to see you again very soon!

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Amenities
The price was cheap but you definitely get what you pay for with this one. Solid wifi (after restarting router) and decent quality bed, but they didn't run the heat at night so I was really cold. Shows worked okay. I would definitely not take my GF here with me, went on my own, and I don't think I'd go here again. Staff was niceand helpful though
Stayed 3 nights in Jan 2023
Response from SP on 6 Feb 2023
Hello Kevin, we apologize for your stay not going as planned. All rooms have portable heaters for use as needed. Thank you for your feedback.

8/10 Good

Albert

Liked: Cleanliness
No frills, character hotel with shared bathroom/shower very conveniently located on market street. I really enjoyed my stay although the bed was not 100% comfortable. It was clean and felt safe.
Stayed 3 nights in Oct 2022
Response from SP on 26 Oct 2022
Hello, Thank you for your stay and review. We are pleased you enjoyed the stay with us.

10/10 Excellent

Timon

Liked: Staff & service, amenities, property conditions & facilities
Good! Simple! Can recommend!
Stayed 1 night in Oct 2022
Response from SP on 18 Oct 2022
Hello Timon, Thank you for your stay and review. We appreciate the feedback and are happy you enjoyed your stay with us without any issues. Hope to see you soon and spread the word. Thank You

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Not worth the money, should be way cheaper
Stayed 1 night in Oct 2022
Response from SP on 10 Oct 2022
Thank You for your stay

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right on Market St and a stone's throw from the Castro. Close to MUNI, shops and restaurants. Very chill hotel which met all my needs as an independent solo traveler.
Stayed 2 nights in Sep 2022
Response from SP on 25 Sept 2022
Hello George, thank you for your stay and review. We are pleased we met all your needs at the hotel and you enjoyed your stay. Hope to see you in the future. Than you.

10/10 Excellent

Angelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from SP on 8 Aug 2022
Hello, Thank You for your stay and review. We are extremely please you enjoyed your stay with us and we were able to meet and exceed your expectations. Thank you and hope to see you again soon!

4/10 Poor

Sven

Disliked: Staff & service, amenities, property conditions & facilities
Not even a toilet
Stayed 2 nights in Jul 2022
Response from SP on 25 Sept 2022
Hello, The hotel room clearly states this is a private room with shared bathroom facilities. All bathrooms and showers are located on each floor with multiple rooms. Thank You

4/10 Poor

Nicolas

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Paint was new, bed wzs clean, window spring was broken (we had to use the trzshbin to keep it open), shower head was broken (which makes the tube no more than a giant bidet), shower window was broken open. Its an hostel, not a hotel. No secured nor any parking lot around. Car got broken into, window smashed.
Stayed 2 nights in Jul 2022
Response from SP on 25 Sept 2022
Hello, Sorry your car got broken into but we clearly state we do not offer any parking like many places in San Francisco.

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was affordable and generally quiet. The wifi was very poor, though.
Stayed 7 nights in Jun 2022
Response from SP on 1 Jul 2022
Thank you for your feedback. We will surely look into the Wi-Fi issue.

8/10 Good

Michele

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay without crazy cost
Love this place. Great location. Easy and convenient.
Stayed 1 night in Jun 2022
Response from SP on 9 Jun 2022
Hello, thank you for the perfect review and we are pleased that we met your needs and satisfaction. Please come visit again. Thnak you once again.

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Where cockroaches vacation
Great location, nice facilities and lovely staff but unfortunately, the huge downside was that it was crawling with cockroaches, of all sizes. Had to sleep with the lights on to stop them coming out and one morning woke up with one crawling on my arm. That's the only reason I would never stay here again.
Stayed 2 nights in May 2022
Response from sp on 11 Jun 2022
Dear Guest, I am sorry for the experience at the hotel. We will make sure to look into this concern, be assured we do have services once a month for sanitation and pest control to avoid situations like this. Please contact the hotel so we can discuss further if you like. Thank you again.

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
I
Stayed 1 night in Apr 2022
Response from SP on 3 May 2022
Thank you for your 5 star review. We are very please you enjoyed your stay with us and everything was as expected and above. We hope to see you again soon. Thank you once again

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. Clean, Quiet, and comfortable and close to events.
Stayed 1 night in Apr 2022
Response from SP on 19 Apr 2022
Thank you for your review and your stay with us. Hope to see you again soon.

6/10 Okay

Judith

Stayed 2 nights in Mar 2022
Response from SP on 7 Apr 2022
Thank you for your stay and feedback

2/10 Terrible

Pamela

Travelled with family
Disliked: Staff & service, room comfort
Rude and unhelpful
I reserved and paid for this room for my young adult stepdaughter for 3 nights. The manager told her he would not give her the room because I was not there. He told her “you can see where the door is,” forcing her to leave, when she had nowhere else to stay in San Francisco at night. I called to discuss it with him and Sam was equally as rude to me. He was unwilling to help us in the situation. And he was unwilling to refund any of the three nights.
Stayed 3 nights in Dec 2021
Response from Peter on 4 Jan 2022
Hello, we apologize for the incident with your stay, unfortunately hotel policy is that the guest who reserved the room and credit card be present when checking in, the room can not be booked for 3rd party guests. Also the unknown guest who came to the hotel was using expletives not only at the front desk agent but also the manager on the phone and that is when the guest was asked to leave and was not told "you can see where the front door is." Sam was unable to help as he did not have the authority to make any exceptions and the general manager was on vacation and could not be reached, which he had explained to you. Once again we apologize for the situation but the hotel has policies in place for everyone's safety and well being.

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disastrous stay that I cut short and forced the issue of a refund despite severe inconveniences. Between Expedia's terrible customer service and serious security and safety risks posed by this property's staff, this is one of the worst "hotel" stays I've ever experienced (btw, it's a hostel not a 2-star hotel -- Expedia lies!). I'm filing an official complaint against Expedia for contracting with this awful, unsafe property.
Stayed 4 nights in Oct 2021
Response from SP on 7 Dec 2021
Sorry for your experience with Expedia.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, in Castro
Rooms are updated but still basic for a hostel. One of the better hostel accommodations, single private room. Bathroom was basic in the hallway and shower is in a seperate room. Would choose this any day of the week over a number of dirt cheap hotels in SoMa.
Stayed 1 night in Oct 2021
Response from Sam on 26 Oct 2021
Thank you for the review and stay it the hotel. See you again very soon!

10/10 Excellent

jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute spot in the heart of the Castro
Really cute old building. For how old it is, it is well kept with clean rooms and bathrooms. I just needed to stay one night and it felt like I was in old San Fransisco.
Stayed 1 night in Dec 2020
Response from Sam on 5 Dec 2020
Thank you Jonathan for the positive review and we are happy you enjoyed your stay. Hope to see you again soon. Stay safe

10/10 Excellent

German Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from PH on 3 Nov 2019
Thank you for your wonderful feedback. Hope to see you soon.

6/10 Okay

Lou, Cottonwood

Liked: Cleanliness, staff & service
Needs some tender loving care. Many repairs need to be done in the bathroom
Stayed 2 nights in Oct 2019
Response from PH on 10 Nov 2019
Thank you for your comment and stay with us!!!

8/10 Good

JTG, Victoria, BC

Liked: Cleanliness, amenities, property conditions & facilities
Close to all the locations and establishments I needed
Stayed 3 nights in Sep 2019
Response from PH on 10 Nov 2019
Thank you for your comment and stay with us!!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2019
Response from PH on 1 Oct 2019
Thank you for your feedback.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good
It was horrible there is no AC the windows were open wen got to room and you have to leave them open because they’re in ac it’s overpriced for a crappyplace
Stayed 1 night in Sep 2019
Response from PH on 20 Sept 2019
We apologize that your stay was not as expected. Unfortunately due to an old and historic building AC is not offered at the hotel and we did experience an odd heatwave. Once again thank you for your stay and review.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering the inexpensive cost compared to other San Francisco hotels the Perramont was excellent It was very simple & most importantly very clean.
Stayed 4 nights in Sep 2019
Response from PH on 16 Sept 2019
Thank you for your wonderful review. Your honest feedback is greatly appreciated and we hope to see you again in the near future.

8/10 Good

Verified traveller

Stayed 6 nights in Aug 2019
Response from ph on 11 Sept 2019
Thank You for your review and hope to see you again very soon

10/10 Excellent

Duan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Great way to experience San Francisco. Reasonably priced for its location. Great way to meet up with friends in the area. My only complaint is that there's no parking, but you can park in the neighborhood behind the hotel which is free on weekends.
Stayed 3 nights in Aug 2019
Response from ph on 11 Sept 2019
Thank You for your review and experience at the hotel and San Francisco. We hope to see you again very soon!!!

8/10 Good

Angel Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from PH on 5 Sept 2019
Thank you for your review and we are pleased you enjoyed your stay with us. We wish to see you in the near future again.

6/10 Okay

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room - Nice folks - No A/C
Stayed 4 nights in Aug 2019
Response from PH on 4 Sept 2019
Thank you for the review. Unfortunately with the old building having AC is very difficult but we will take that into consideration. Hope to see you again in the near future. Thank you

4/10 Poor

D.Bergeron, Denver

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was European style. Which meant only a sink for water was present. The bed was ok but the biggest issue was tye lack of air from the window (a single window). The only time air could flow was to prop open the front door, unlocked and a saftey issue. You basically had to sleep in the stale hot air.
Stayed 3 nights in Aug 2019
Response from Ph on 3 Sept 2019
Mr Bergeron, Apologies for the abnormal heat wave we experienced in the city while you stayed with us. We hope you understand the situation. Thank you.

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2019
Response from ph on 30 Aug 2019
Thank you