Hi Sienna, Thank you for taking the time to review the Cartwright Hotel Union Square, where you never pay a resort/urban fee. I am so happy you were able to take advantage of our great location. It is nice to have so many options in our area for food and drink, many less than two blocks away. We appreciate the acknowledgment of our staff. They pride themselves in authentic customer service. We look forward to seeing you again. Cheers,

Hi Cameron, Thank you for crashing at the Cartwright Hotel Union Square, where you never pay a resort/urban fee. I guess we are glad you missed your flight. I am so happy to read about your satisfaction with our team. Hopefully, you can visit again under better circumstances. Cheers,

Hi Isiaah, Thank you for taking the time to review the property. I am sorry you smoked in our room and incurred a hefty fee. I suggest the next time you stay at a hotel you follow the very basic guidelines. Regards,

Hi Christina, Thank you for taking the time to review the Cartwright Hotel Union Square, where you never pay a resort/urban fee. We appreciate the perfect score. Cheers,

Hi Nicholas, Thank you for taking the time to write such a great review of the Cartwright Hotel Union Square. We are so glad you appreciated the boutique hotel experience. We feel our team provides genuine service in a perfect San Francisco location. Our bathrooms run very small, but I am glad you found our loving space spacious. We hope to see you on your next visit to San Francisco.Cheers,

Hi Emilie, Thank you for reviewing our hotel. I am glad you were able to take advantage of our central location. Cheers,

Hi Nina, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. Thanks for the kind review. Our location is fantastic, steps from the Powell Cable Car Line and we are an ideal starting point to go out and enjoy the city. Safe travels and we'll see you next time!

Hi Brian, Thank you for being our guest at the Cartwright Hotel Union Square, where you never pay a resort/urban fee. Thanks for mentioning our staff. We are very lucky to have such a caring team. We look forward to seeing you next time!

Hi Maria E, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort/urban fee. We love to see those perfect scores. Cheers,

Hi Judy, Thank you for staying with us. We appreciate the acknowledgement of our staff. Our team does their best to provide genuine, personal service. Our hotel is a 111 year-old boutique property and the rooms are small. We want to be as transparent as possible regarding our room size so we can set the right expectations for our guests. We hope you give us another try on your next trip to San Francisco.

Hi Victor, Thank you for being our guest at the Cartwright Hotel Union Square, where you never pay a resort/urban fee. We love the perfect score and hope to see you on your next visit to San Francisco.

Hi Michael, Thank you for being our guest at the Cartwright Hotel Union Square, where you never pay a resort/urban fee. We hope to accommodate you on your next visit to San Francisco. Take care and safe travels.

Hi Jaime, Thank you for reviewing the Cartwright Hotel Union Square, where you never pay a resort/urban fee. We are glad you found our central location convenient and appreciate the great score. Cheers,

Hi Dalia, Thank you for taking the time to review the Cartwright Hotel Union Square, where you never pay a resort/urban fee. Thank you for acknowledging our amazing team. It is always difficult to renovate a lobby and paint the building while remaining open, I am glad it did not interfere with your stay. We look forward to seeing you on your next visit to San Francisco. Cheers,

Hi Kelly, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We apprciate the perfect score. Come back anytime!

Hi Shawna. Thanks for staying with us. From your review it sounds like you had a good time, maybe better than a 3/5? Hopefully we can accommodate you again sometime. Cheers!

Hi Trisha, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. I'm happy to hear you enjoyed your stay and thank you for the compliment of our staff. Our rooms are definitely compact. We always try to be as transparent as possible regarding room size so guests are not surpirsed upon arrival. Thanks for staying and we hope to accommodate you again sometime. Safe Travels!

Hi Michael, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. Thanks for recognizing our service. Our team does their best to make sure all guests are taken care of. We hope to see you next time. Safe Travels!

Hi Kenneth, Thank you for giving our hotel a try. We are a 111 year-old boutique hotel, so yes we are an older property. However, I think our location, value, and service do set us apart from many of the other three-star hotels in San Francisco. Our rooms do not have a safe but we do offer safety deposit boxes for guest use at the front desk (no charge). Hopefuly you can give us a chance after our lobby renovation is complete. Take Care!

Hi Candice, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We love the perfect score, thanks. Come back anytime. Cheers!

Hi Randolph, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We appreciate your understanding regarding the cable service issues. Thanfully this has been restored. You're right about our location, perfect for a tourist. There are many restaurants within short walking distance and our hotel is just steps from the famous Powell Cable Car Line. As stated our rooms are small but we do our best to make them functional with the limited space. We hope to see you on your next visit to San Francisco. Take Care!

Hi Hector, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We appreciate the perfect score and kind words for our staff. Safe Travels!

Hi Nidhai, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We appreciate you for taking the time to leave a review. Safe Travels!

Hi Laiali, My apologies for a delayed response. I originally responded on March 19th but it was rejected, because I included my email address. I wanted to get more feedback regarding the places in the room that you felt could have been cleaner. We consistently use these reviews as opportunities to improve our product and service. Perhaps you can message me through the Expedia reservation portal. Cheers,

Hi Janice. Thank you for giving our hotel a shot. We will inspect this room to see if there is anything we need to address for future guests. Our hotel is a 111 year-old boutique property and the rooms although charming, are small in size (bathrooms are compact). In regard to the property conditions, we are in the middle of our lobby renovation scheduled for completion by early April. We would love for you to try us out again after the common areas are upgraded. True, King George is in the general area but we are much closer, as in just steps from the famous Powell Cable Car Line. Two blocks can make a pretty significant difference in a small sized city like San Francisco. Take care and we hope to see you next time.

Hi Jason. Thank you for giving our hotel a try. I am sorry we were not a good fit. Please reach out if you would like to share some details about your stay. We would like to know what we can improve on for future guests.

Hi Monica, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. I'm happy to hear you enjoyed your stay. We hope to see you again soon. Take Care!

Hi Bridget, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. Thanks for the perfect score. We appreciate it. Our location is fantastic, just steps from the cable car line and a short walk to Chinatown, North Beach, the Ferry Building, and other locations for guests to enjoy. Thanks also for recognizing our staff. Our team really tries to provide personalized service to all of our guests. It's great to hear when they are complimented. We hope to see you next time!

Hi Sue, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. Thank you for the kind words. Our hotel does not have a restaurant but there are many food options in the area. Our lobby refresh should be complete by early April and it will be a nice upgrade for our guests to enjoy. Hopefully we will see you again on your next visit to the city. Take Care!

Hi Carol, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We have tried to address the hallway lighting by adding a few more pendant light fixtures to some of the halls. Thank you for complimenting our staff. We hope to see you next time. Safe Travels!

Hi Sofia, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. Cute is a word to describe our hotel. We are a boutique property with smaller rooms and we don't have the feel of a standard chain hotel. Thank you for noticing our staff. Our team does their best to provide genuine, personalized service to all our guests. We hope to accommodate you on your next trip to San Francisco. Safe Travels!

Hi Valeriya, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We appreciate you for taking the time to leave a review. Take Care!

Hi Richard, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We love the 5/5 review. Take care and we hope to see you next time. Cheers!

Hi Spiril, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. I'm happy to hear that we we fit what you needed for your stay. Parking can be very pricey in the city and we make sure to keep our parking rates affordable in comparison to the other downtown hotels. Thanks for the kind review. Take Care!

Hi Katherine, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We appreciate you taking the time to leave a review. Cheers,

Hi Jill, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. Thank you very much for the kind words. I am happy you enjoyed your time at our hotel. We hope to see you on your next visit to San Francisco. Safe Travels!

Hi Amy. On behalf of our hotel and team I apologize that we did not meet your expectations. We are trying to be as transparent as possible regarding the lobby renovation and façade painting taking place. The work is not taking place all over the hotel, rather the lobby, façade, and certain front facing rooms are the areas of focus. I am truly sorry for any disruption you encountered. Please reach out if we can be of any assistance. Sincerely,

Hi Chad, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We are very appreciative of your compliment to our staff. The Cartwright is a 110 year-old boutique hotel Although updated we have kept a lot of the original feel and spirit from a different era. Come back anytime! Safe Travels!

Hi Thomas, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We appreciate you taking the time to leave a review and thanks for the perfect score. It's good to see our hotel fulfilled your expectations. Our area is safe. The San Francisco street conditions have been documented in detail (overblown in my opinion). There are some issues concentrated in specific areas, problems all about is not 100% accurate. However, it is nice to hear when guests like yourself are happy and satisfied. Safe Travels!

Hi Paul, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. I'm happy to hear you enjoyed your stay. Our boutique hotel is not for everyone but the Cartwright is a great choice for those that can appreciate an older, original property (with renovations of course). Safe travels and come back anytime!

Hi Monica, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We appreciate the perfect score. Safe Travels!

Hi Raphael! Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. Thanks for the perfect score. Safe Travels!

Hi David, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We love the great review and appreciate the compliments. Our staff tries their best to provide genuine customer service. Thank you for noticing, we will be sure to share your review with our desk team. Safe Travels!

Hi Melody, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We appreciate your kinds words. True our rooms are tiny but our great location and value make up for this. We are not the right hotel If room size is a main factor in deciding where to stay. I'm happy we were a good fit for you. Come back anytime!

Hi Kennedy, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. We hope to accommodate you again sometime. Take care and Safe Travels!

Hi Elizabeth Mary, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay a resort fee. Thanks for the perfect score. Safe Travels!

Hi Jennifer, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay resort/urban fees. We appreciate your honest feedback. This helps us identify and try to fix any issues that we can for future guests. True our location is great, and our hotel does show some signs of age. The Cartwright is a 111 year-old boutique hotel and although renovated will have the feel of a hotel from a different era. The term boutique speaks directly to the size of our rooms. Our rooms are small approximately 120-150 square feet and bathrooms are very compact. You do make a good point about this particular room and it may be better configured as a queen in order for us to maximize free space. This is something for us to consider. Thanks for the input. We will also inspect the sink and make sure the pipe issues are fixed. Hopefully you'll give us another chance on a future visit to San Francisco. Safe Travels!

Hi Sin Jin, Thank you for choosing to stay at the Cartwright Hotel Union Square, where you never pay resort/urban fees. We appreciate the good review. Take care and safe travels! Cheers,