San Marcos San Marcos Premium Outlets Hotels

"There was a horrible water abyssal noise in our room all night long. It was 10pm when I went to the front desk to get another room and was told that they had zero available. Ugh. The front desk person said “there is nothing we can do, I’m sorry”. Seriously? We got zero sleep that night. They could have at least discounted something because getting no sleep was not the expectation. Come on Wyndham. "

"Super quiet and clean rooms. Staff was nice and quickly responded to our extra blanket request. Really enjoyed the quality and options at breakfast."

"Great location, clean and friendly staff."

"Staff was very accommodating."

"The breakfast is good, but the place ned a make over for sure"

"The room was clean upon entering so was the bathroom. However, I always like to take Clorox wipes and wipe the counters and remotes, after I did that the wipes were visibly dirty. The bed sheets were clean they still had the fresh folded creases. The ac worked very well, the curtains had a darkening screen that was very nice to have. You could hear people walking thru the halls but noise wasn’t bad. The breakfast was literally all bread. Toast/ cheap danish pastry and a waffle machine. Cheap cereal and apple/orange juice machine. The line was all the back so we didn’t even try to enter since the room was so small. Originally I booked here for the indoor pool, however it didn’t look too clean and I was told it was very cold, so I didn’t even want to risk getting my kids in. Instead there’s an hat creek burger within walking distance, it was nice to walk for dinner and let my kids play in the outdoor playground. All in all the stay was okay for it being a budget motel. "

"This facility needs a lot of updating. We got into our room on the third floor and bathroom needs upgrading toilet paper dispenser was broken, toilet seat was broken, walls need update on painting and there was roaches in there. Then we went to the beds and ceiling had stuff coming off the ceiling and fan was loud. And went to pool and work out rooms and the keys to our room didn’t work had to ask someone to open and she said keys won’t work in these areas staff has to open them so why even offer them to ur customers when you can’t access it. Needs a lot of updating."

"They have got to clean the walls and curtains! The floors in the entry & bathroom were slick. Felt like they were mopped with oil! Thankfully the Bedding was clean. Crisp sheets. Lobby and Outside were well kept. They have free coffee and it was actually really good. For some reason we were given a handicap room on the first floor. Noise levels were okay. We couldn’t hear people next to us but could hear people above us. Staff was great, attentive and nice. "

"Staff was nice room was clean the breakfast was hot and good had a problem with the ac one night but they fix the problem right away."