2/10 糟糕
Ana,Mckinney
2025 年 7 月 14 日
False advertising thru the website. Website said free boat shuttle to town when I got there it’s $15 per person with super limited schedule. I called on the phone to ask the price for a cab into town I was told $35 when I got to the resort it was $200 round trip us money. The amount of sargassum created plague of vicious mosquitoes, and flies that did not allow for the enjoyment of the outdoors. The orange OFF repellent barely worked. If you got in the pool the minute your face touched the surface your face was attacked. My poor daughter had 8 bites on her face. In one hour of pool time. There is only one restaurant with so so food. Management did nothing to acknowledge our distress nor any form of solution offered to make our stay enjoyable. You are stuck, stranded nothing to do and afraid to go out side because you will be assaulted by the biting insects and horrible, disgusting smell that was so strong I had a hard time falling asleep. It was sheared torture.
Ana
2025 年 7 月入住 4 晚