San Ramon Hotel with Pool

"When we first drove up we thought it looked really fancy, valets and the entrance of lobby was immaculate but once you get into the rooms a lot of cobwebs on the ceiling and its not just our room, we had to switch to a different room and same cobwebs on this one. The sliders doors need some WD-40 because they are so hard to open and enjoy the balcony(again on both rooms) The hotel seems to want to make themselves look like this lavish hotel in the beginning but once you get to the rooms if feels like you're staying in a whole different hotel. The pool, sauna and jacuzzi were nice."

"Nice stay"

"It had a great view and staff was very friendly"

"We were very pleased with our room and the customer service. The Bell man provided exceptional service. The staff was very attentive to our needs. It's a great place to stay. This will be our spot in Berkeley from now on. "

"All the staff were friendly and helpful, room and amenities were clean and updated. Breakfast was great. Today was Mother’s Day and one of the staff members working the breakfast gave a rose to the mom guests - such a thought and appreciated gesture! Would definitely stay here again."

"Everything went smoothly from having the Airport shuttle pick us up to check-in. "

"Horrible, it says breaks was included and it wasn’t they said it was under construction which they should have said in the booking Also there was cops and so much commotion at 3 am The door lock wasn’t not working Horrible experience"

"Breakfast and food from the restaurant were great. Beautiful property and lots of amenities including daily happy hour and breakfast with made to order options. Only issue was the parking garage was having issues with parking passes but they had an easy fix for it."

"Great customer service. Good available on the premises with a bar with was a plus!"