“Holiday Inn was situated on hillside, at a decent residential area but far away from the city centre. My room was at 21st floor and I could had a bird's eyeview on the beautiful scenery of Porto. Yet, traffic was not convenient. We had to go down the slope a little bit for taxi. My room was clean and comfortable. Breakfast was good. The reception girl was helpful but her advice on Fado was incorrect. It took me an hour's walk to find out the restaurant she recommended. She gave me a totally……
“Holiday Inn was situated on hillside, at a decent residential area but far away from the city centre. My room was at 21st floor and I could had a bird's eyeview on the beautiful scenery of Porto. Yet, traffic was not convenient. We had to go down the slope a little bit for taxi. My room was clean and comfortable. Breakfast was good. The reception girl was helpful but her advice on Fado was incorrect. It took me an hour's walk to find out the restaurant she recommended. She gave me a totally……
“Excelente. Desde o atendimento na receção, ao quarto impecável, as condições no spa muito boas, e todo o hotel com um ambiente super acolhedor. Um pequeno-almoço maravilhoso. Funcionários sempre muito simpáticos. Uma experiência a repetir.”
“Excelente. Desde o atendimento na receção, ao quarto impecável, as condições no spa muito boas, e todo o hotel com um ambiente super acolhedor. Um pequeno-almoço maravilhoso. Funcionários sempre muito simpáticos. Uma experiência a repetir.”
“Great experience, staff very friendly, helpfull and upbeat. Hotel does have interior parking but almost impossible to enter...a mercedes wagon won't be able to enter as the angle is tight and turning. We Were lucky to park on the street but we had the inconvinience to bring to the hotel 6 pieces of luggage as we didnt want to leave in car, just in case.other than that I truly recommend, tons of great restaurants, near rhe icean/beach (two blicks away) great boardwalk. I ❤️ ❤️ ❤️ ”
“Great experience, staff very friendly, helpfull and upbeat. Hotel does have interior parking but almost impossible to enter...a mercedes wagon won't be able to enter as the angle is tight and turning. We Were lucky to park on the street but we had the inconvinience to bring to the hotel 6 pieces of luggage as we didnt want to leave in car, just in case.other than that I truly recommend, tons of great restaurants, near rhe icean/beach (two blicks away) great boardwalk. I ❤️ ❤️ ❤️ ”
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "