Atlanta Sandy Springs Tennis Center Hotels

"The room was terrible "

"My family and I had a wonderful stay at this property. The room was clean and the beds were comfortable. We were on the 11th floor which gave us a nice city view that my son loved. There is construction going on across from the hotel but it didn't interfere with our stay. The location is great, close to lots of restaurants and shops. Perimeter Mall is in walking distance. I took one star away because the indoor pool was closed due to unforeseen circumstances but the pool was one of the main reasons I booked this hotel. But overall we enjoyed our stay and will stay at this property again. "

"Good stay close to everything "

"Upon arriving the lobby was extremely hot. We got to our room an there was blood on the sheets as well as pubic hair, the floors in bathroom hadn’t been mopped and there were what looked like urine on the floor by toilet, and it wreaked of dog. When I mentioned this to the desk person, there was no apology and he placed me in another room. While I was waiting to be placed in another room, a guest was in the lobby with her dog running loose jumping on people. I noticed the guy behind counter looking and did nothing about it. The next room was just fine, but smelled like dog and a very very strong perfume that was trying to mask the scent. Having the experience with the first room, we were just uncomfortable knowing housekeeping wasn’t doing their job. Breakfast was lower than average hotel breakfast and decided not to eat. I booked this stay based off of customer reviews, but we did not have the same experience as most of the others had. The ONLY positive about this place was the bed was comfortable. Even the other people staying in the hotel lacked any type of respect for people and slammed their doors day in and day out. Didn’t matter the time of night. Now that’s not the hotels fault, but still a downside of our experience. After this experience I called Hilton customer service and was told that within 72hrs I would receive a call back because I made a formal complaint and it’s now been a week so I’m assuming I won’t be hearing anything back from them either."

"Very good for everything "

"Always love staying here very nice staff and never any problems!!"

"Not clean "

"The room was spacious and well appointed. Quiet. Very clean. Be aware that this area is about a 20 minute drive to downtown Atlanta so plan accordingly. Staff was courteous and invested in my well being. "

"They had to change my room 4 times! First three rooms all smelled like cigarette smoke or weed smoke. One room had dried urine all over the toilet seat. Tile floors by the bar and seating area were sticky. The parking is so tight in the garage, that my rav4 barely fit! The quality of this embassy suites is disappointing as it is in a nice area (sandy springs). Embassy Suites usually carries a high reputation, but this location is poorly managed. "