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"Proper old-school 80's elegance and luxury. The lobby has chandeliers and a Bell Captain's desk, and a whisky bar upstairs. The room had a writing desk with printed stationery, a built-in international plug socket and cabled internet, a nightstand with a built-in radio and a pen and notepad by the phone, and a bathroom with a phone and a bottle opener attached to the wall. Even the cleaning staff wore the maid outfits with the cute little bonnets. Live the glory days at Okura Niigata."

"Great service! "

"Great food, lots of shopping areas, and the aquarium was awesome. "

"Absolutely wonderful experience inside the hotel. Very new and clean rooms with excellent views. Terrific breakfast. The hotel’s only small downside is that it is slightly isolated - very convenient to the convention center next door, but not much else. I would absolutely stay here again if visiting Niigata. "

"Location is mint for this hotel. Between the regulator rail service, to the bullet trains, to the area buses, any the coach buses, you have every availability for transportation at your door step. The check in/ out counter staff are very helpful, polite, patient, and understanding. "

"The room was okay but I really enjoyed their big onsen!"

"Very nice hotel, about 3min walk to main station, friendly staff easy check in, large clean rooms modem hotel the buffet break was amazing absolutely recommend would staff again "

"Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us! "

"This is a Japanese business style hotel in Tsubamesanjo. It was very close to the train station, but also had a free parking lot. The room was small but adequate. The bathroom was very tiny. The beds were Western style but lower than normal and the mattresses were quite firm, as were the buckwheat-filled pillows. The buffet breakfast had some hot items (poached eggs, sausage, potato fritters, etc.) as well as rice and grilled fish. They make their own croissants, which were good. In all a clean safe place to stay which is close to the train station. "